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Rated 4.7 out of 5 by 248 reviewers.
Rated 5.0 out of 5.0 by Great place to stay when in Charleston The hotel was very clean and comfortable and the staff were genuinely helpful - basically everything you could hope for, and more, during a hotel stay. We would definitely stay here again when in Charleston. April 8, 2014
Rated 5.0 out of 5.0 by Great Stay for CRBR! The bed was super comfortable, the coffee maker in the room was great, the authorized late check-out was a huge positive (I was in town for the Cooper River Bridge Run), mini fridge and microwave useful for pre-race dinner, free wi-fi, and walking distance to the convention center. Also love the Bath and Body Works amenities for the shower. April 8, 2014
Rated 5.0 out of 5.0 by Great service and location Rooms were excellent Staff was very professional Noise from road was a little loud April 7, 2014
Rated 5.0 out of 5.0 by New, clean and modern very refreshing to find clean modern hotel. The best Holiday Inn we stayed at in a long time. April 6, 2014
Rated 4.0 out of 5.0 by Great staff Nice rooms, food was typical of what you would expect from Holiday Inn Express. I have a very bad back so it is hard for me to get a good nights sleep at most hotels. Overall I would definitely recommend this property. A bit noisy at times with jets flying in area. April 6, 2014
Rated 5.0 out of 5.0 by Overall hotel rating I have been a frequent guest of the Holiday Inn chain most of my adult life and I have never been disappointed. Now all my stays are for vacations and I enjoy the accommodations as much as always. April 5, 2014
Rated 5.0 out of 5.0 by Excellent choice for the airport Hotel Very clean hotel, convenient distance to shopping mall, highway, airport, downtown. Staff very responsive to your needs. Excellent choice for the airport hotel in Charleston. March 31, 2014
Rated 5.0 out of 5.0 by AWESOME Hotel!!!! I had the pleasure of staying here for a quick business trip and this is by far the nicest Holiday Inn Express I have ever stayed in! Great staff and very welcoming hotel. Room decor is very modern. The shuttle came quickly to pick me up from the airport and the driver was very friendly. I liked that their shuttle would take you to the dining and entertainment area just down the street. Overall a fantastic hotel that I would recommend everyone stay at! March 31, 2014
Rated 4.0 out of 5.0 by Beautiful Hotel and Awesome Shuttle Lady Just like the title say its a beautiful hotel with an awesome lady driving the shuttle van. Overall the say was great, but we had a little hiccup in regards to the info about the bus to downtown Charleston. Regardless what they may tell you the last bus back to North Charleston is 9PM no later. Outside of that everything else was as good as expected for a Holiday Inn Express March 30, 2014
Rated 4.0 out of 5.0 by Great location The rooms in this Holiday Inn Express were great. Much better than I expected. When looking up hotels, it seems that this is off the beaten path. However, with a car, most of Charleston is just a few minutes away. March 26, 2014
Rated 4.0 out of 5.0 by Van Transportion The drive was very kind and informed us about the area. March 20, 2014
Rated 5.0 out of 5.0 by comfortable My stay was very comfortable and relaxing. The staff were pleasant and very attentive. March 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed and friendly service Upon arriving to the hotel the staff was ready to serve you. First time stayed at the hotel ~ had questions regarding available transportation and activities going on in downtown Charleston. March 20, 2014
Rated 5.0 out of 5.0 by WONDERFUL I truly enjoyed my stay here. I was fully relaxed , Love the decor as well. Just Beautiful from the entrance to the room March 19, 2014
Rated 5.0 out of 5.0 by Beautiful hotel Rooms were clean, relaxing and beautifully appointed. It's close by the airport and convenient to shopping as well. Would definitely stay here again. March 16, 2014
Rated 5.0 out of 5.0 by Great service and location. I enjoyed two different stays at the Holiday Inn Express Charleston Convention Center in the past two weeks. Enjoyed both a lot. Rooms were very comfortable. I was greeted with a snack bag and water as a Priority Club member. The staff were very warm and welcoming. March 16, 2014
Rated 5.0 out of 5.0 by Super clean, comfortable and easy to access from airport. This is the best Holiday Inn Express experience I have ever had. For comfort and quality, it beat the regular Holiday Inn we stayed in on our trip through the Southeastern U.S. The beds in this location were also better than any other hotel I have ever stayed in...maybe even better than my bed at home! March 16, 2014
Rated 5.0 out of 5.0 by Awesome stay This Holiday Inn Express is simply awesome!!!! The room was spotless, their staff was awesome, and it was located very close to everything!!! Would definitely recommend a stay there to anyone traveling to the Charleston area!!!!! March 12, 2014
Rated 5.0 out of 5.0 by Excellent accommodation The room was very nice and spacious. It was nicely decorated. March 11, 2014
Rated 5.0 out of 5.0 by Comfortable room Very nice, clean and comfortable room. Staff very friendly. I will recommend this hotel. March 9, 2014
Rated 4.0 out of 5.0 by overall experience The internet was horrible..I had to do work in business center rather then the comfort of my room. March 7, 2014
Rated 5.0 out of 5.0 by Boutique style for a value price Newer hotel has up to date decor in lobby, breakfast area and rooms. Very comfortable and large rooms. Good mattress! Near the convention center and outlet mall and airport. Stayed here before an early morning flight - easy 5 minute drive to airport. March 7, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Great breakfast, nice room, quite. We enjoyed our stay very much. March 6, 2014
Rated 5.0 out of 5.0 by Return of Personal Item Prompt attention was given to the mailing without expense. March 6, 2014
Rated 5.0 out of 5.0 by extremely satisfied customer oh my, wow great customer service, especially after an 8 hour drive. Great, e-z access location, except minor detail of darting into entrance way without being hit by on coming traffic. Quick, fast check-in service. The place is beautiful relaxing unexpected decor upon entrance. Room was very clean, bed comfortable, very relaxing noise level zero; inside,especially being on such a busy thorough fare. March 5, 2014
Rated 5.0 out of 5.0 by Stellar customer service! All HI Express employees that I came in contact with were very courteous, cheerful, and helpful. In particular... there was one member of the breakfast area wait-staff that went out of her way in giving me directions to get from the hotel to the Federal Law Enforcement Training Center complex. While I was eating breakfast she observed me struggling with a couple of maps and inquired if I needed any help with directions. Not only did she give me great directions but she followed-up the next morning inquiring if I had any problems getting to the site. Her efforts are to be commended. On her own... she went the "extra mile" in customer service which reflects well on her as well as Holiday Inn Express / IHG. March 5, 2014
Rated 5.0 out of 5.0 by Friendly Staff keeps me coming back!!! Love the location, but it's the friendly staff here that keeps me coming back here to this Holiday Inn when I'm in town visiting my son at The Citadel! They think of every detail and make sure you feel right at home, even when you're downstairs for the complimentary breakfast...they've gone above the call of duty to make sure we have everything we could ever need. February 27, 2014
Rated 5.0 out of 5.0 by enjoyed the weekend My stay at Holiday Inn Express was very good. The group sales manager made it easy to book rooms, and went above and beyond in accomodating everyone. Would definitely stay here again. February 27, 2014
Rated 5.0 out of 5.0 by Awesome Service My husband and I came down for a Valentine's Marriage retreat and the hotel staff and the guest rooms were awesome. The cleaning staff treated us royal and supplied our every need. The cleanliness of the room was amazing. This is a hotel I would recommend to anyone and everyone who is coming to the Charleston area. February 26, 2014
Rated 5.0 out of 5.0 by nice and convenient We stayed three nights at this Holiday Inn. The staff is very friendly and helpful, this include the maid service, the front desk and the breakfast preparation staff. Our room was decent in size considering it contained two beds. There was a refrigerator in the room but no microwave. The breakfast was not bad; it usually had sausage patties, scrambled eggs, and sausage gravy with biscuits. On one morning there was some bacon, but it disappeared fast. The pastries are fresh and there were always fresh apples and bananas. The hotel proves a little of a challenge to get to coming from North I-26 as the exit for it is directly behind the one for the I-526 exit. It is a well marked exit as it is the exit for the Mall and the Outlet Mall. From the South I-26, it is and easy exit onto Montague. As a note if staying at the hotel if you which to turn left, you need to take the parking lot exit further from the traffic light. It is a quick 12 to 15 minute trip to downtown Charleston. It is close to the airport and next to the main road so if noise bothers you, you may not prefer it. I would stay here again. February 22, 2014
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