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Rated 4.7 out of 5 by 262 reviewers.
Rated 5.0 out of 5.0 by Super clean, comfortable and easy to access from airport. This is the best Holiday Inn Express experience I have ever had. For comfort and quality, it beat the regular Holiday Inn we stayed in on our trip through the Southeastern U.S. The beds in this location were also better than any other hotel I have ever stayed in...maybe even better than my bed at home! March 16, 2014
Rated 5.0 out of 5.0 by Awesome stay This Holiday Inn Express is simply awesome!!!! The room was spotless, their staff was awesome, and it was located very close to everything!!! Would definitely recommend a stay there to anyone traveling to the Charleston area!!!!! March 12, 2014
Rated 5.0 out of 5.0 by Excellent accommodation The room was very nice and spacious. It was nicely decorated. March 11, 2014
Rated 5.0 out of 5.0 by Comfortable room Very nice, clean and comfortable room. Staff very friendly. I will recommend this hotel. March 9, 2014
Rated 4.0 out of 5.0 by overall experience The internet was horrible..I had to do work in business center rather then the comfort of my room. March 7, 2014
Rated 5.0 out of 5.0 by Boutique style for a value price Newer hotel has up to date decor in lobby, breakfast area and rooms. Very comfortable and large rooms. Good mattress! Near the convention center and outlet mall and airport. Stayed here before an early morning flight - easy 5 minute drive to airport. March 7, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Great breakfast, nice room, quite. We enjoyed our stay very much. March 6, 2014
Rated 5.0 out of 5.0 by Return of Personal Item Prompt attention was given to the mailing without expense. March 6, 2014
Rated 5.0 out of 5.0 by extremely satisfied customer oh my, wow great customer service, especially after an 8 hour drive. Great, e-z access location, except minor detail of darting into entrance way without being hit by on coming traffic. Quick, fast check-in service. The place is beautiful relaxing unexpected decor upon entrance. Room was very clean, bed comfortable, very relaxing noise level zero; inside,especially being on such a busy thorough fare. March 5, 2014
Rated 5.0 out of 5.0 by Stellar customer service! All HI Express employees that I came in contact with were very courteous, cheerful, and helpful. In particular... there was one member of the breakfast area wait-staff that went out of her way in giving me directions to get from the hotel to the Federal Law Enforcement Training Center complex. While I was eating breakfast she observed me struggling with a couple of maps and inquired if I needed any help with directions. Not only did she give me great directions but she followed-up the next morning inquiring if I had any problems getting to the site. Her efforts are to be commended. On her own... she went the "extra mile" in customer service which reflects well on her as well as Holiday Inn Express / IHG. March 5, 2014
Rated 5.0 out of 5.0 by Friendly Staff keeps me coming back!!! Love the location, but it's the friendly staff here that keeps me coming back here to this Holiday Inn when I'm in town visiting my son at The Citadel! They think of every detail and make sure you feel right at home, even when you're downstairs for the complimentary breakfast...they've gone above the call of duty to make sure we have everything we could ever need. February 27, 2014
Rated 5.0 out of 5.0 by enjoyed the weekend My stay at Holiday Inn Express was very good. The group sales manager made it easy to book rooms, and went above and beyond in accomodating everyone. Would definitely stay here again. February 27, 2014
Rated 5.0 out of 5.0 by Awesome Service My husband and I came down for a Valentine's Marriage retreat and the hotel staff and the guest rooms were awesome. The cleaning staff treated us royal and supplied our every need. The cleanliness of the room was amazing. This is a hotel I would recommend to anyone and everyone who is coming to the Charleston area. February 26, 2014
Rated 5.0 out of 5.0 by nice and convenient We stayed three nights at this Holiday Inn. The staff is very friendly and helpful, this include the maid service, the front desk and the breakfast preparation staff. Our room was decent in size considering it contained two beds. There was a refrigerator in the room but no microwave. The breakfast was not bad; it usually had sausage patties, scrambled eggs, and sausage gravy with biscuits. On one morning there was some bacon, but it disappeared fast. The pastries are fresh and there were always fresh apples and bananas. The hotel proves a little of a challenge to get to coming from North I-26 as the exit for it is directly behind the one for the I-526 exit. It is a well marked exit as it is the exit for the Mall and the Outlet Mall. From the South I-26, it is and easy exit onto Montague. As a note if staying at the hotel if you which to turn left, you need to take the parking lot exit further from the traffic light. It is a quick 12 to 15 minute trip to downtown Charleston. It is close to the airport and next to the main road so if noise bothers you, you may not prefer it. I would stay here again. February 22, 2014
Rated 5.0 out of 5.0 by Great Service Front Desk, Housekeeping and Breakfast was prefect! We all enjoyed our Pancakes so much!! February 18, 2014
Rated 5.0 out of 5.0 by Excellent if you need airport hotel Great service. Nice room. Ample choices on breakfast buffet. Sofa in room is small. King bed very nice. Love the shower instead of tub with shower. February 17, 2014
Rated 5.0 out of 5.0 by South Carolina Honor Chorus We came down for our granddaughter to sing with the honor chorus from her school @ Liberty Elementary in Liberty, SC. By the way, they did a great job on Sat. morn. We loved the stay. Was perfect for the 3) granddaughters with the inside pool and the gym. We all loved the breakfast and the sitting area. It was a great hotel and would definitely stay there again. Would very highly recommend to friends. Probably one of the best we have stayed in in a while. Thanks for a great stay! Liberty, SC February 17, 2014
Rated 4.0 out of 5.0 by Beds great, rooms clean great service with one issue Over all great location and people the only negative was I requested a wake up call and didn't get it, that had me running about 35 minutes behind. February 7, 2014
Rated 5.0 out of 5.0 by good experience great hotel. slept good. gave me the floor and view that i wanted. only con is that i found a hair that wasnt mind in one of the bathroom towels. February 6, 2014
Rated 5.0 out of 5.0 by Great hotel experience This hotel was comfortable, clean, stylish and attaractive, and the hotel staff were very friendly and hospitable. The room was great--comfortable bed, sofa, great bathroom. The complimentary breakfast was very good and appreciated. All in all a great stay. February 5, 2014
Rated 5.0 out of 5.0 by Charleston Great place to stay. Quick and easy access from airport. NIce breakfast room with lots of choices. Friendly staff February 4, 2014
Rated 5.0 out of 5.0 by Great Stay My wife and daughter stayed as part of Volleyball Tournament. They both were VERY happy with accommodations - especially the hotels' breakfast! The staff was very friendly, helpful and courteous. Location was close to venue, food and shopping. Would definitely stay here again. January 24, 2014
Rated 5.0 out of 5.0 by great service Great stay wonderful service free breakfast large guestrooms good tv stations free wi fi January 23, 2014
Rated 5.0 out of 5.0 by First Choice in North Charleston I have stayed here three times, and each time the quality, service and comfort are excellent. January 17, 2014
Rated 4.0 out of 5.0 by Good place to stay Comfortable and good location to food and major highways. Rooms are fairly new and well maintained. January 13, 2014
Rated 5.0 out of 5.0 by Clean rooms, friendly staff, great Fitness center, pool and spa This Holiday Inn Express was very clean and well maintained. I was especially impressed with the friendliness of the staff, the fitness center, pool and spa. The breakfast was great! January 11, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express in the region I have stayed at this hotel many nights and its my favorite HI Express. The Internet is great the décor is lovely and the room is well designed for business and leisure travel. Its close to great restaurants and shopping I highly recommend this hotel to all!!! January 6, 2014
Rated 5.0 out of 5.0 by Highly Recommended The staff at this hotel make you forget you are staying at a large chain hotel. They were all friendly and helpful and seem to enjoy and take great pride in their work. The hotel itself is very clean and new looking. The rooms are spacious with nice accouterments and the beds very comfortable. I enjoyed a leisurely swim each evening in the pool. I would definitely recommend this hotel. The only thing I would recommend is having a car if you stay here due to location. January 5, 2014
Rated 5.0 out of 5.0 by Great Family Reunion Experience My extended family members, my husband, and I enjoyed our relaxing stay at this fine hotel in early November of 2013. We were visiting the exciting city of Charleston for a weekend family reunion, and were not disappointed in the comfort and amenities offered by the hotel. Our rooms were clean. The breakfast was good. A family member commented that she wished this hotel also offered lunch and dinner dining services because the complimentary breakfast was so good. The only negative we experienced was that our room keys stopped working hours before our checkout time on the day of our departure. December 28, 2013
Rated 5.0 out of 5.0 by Very nice hotel This was an exceptional Holiday Inn Express. The room was very well appointed and we had a great time. December 22, 2013
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