Rated 4.7 out of 5 by 210
Rated 3.0 out of 5.0 by Band/soccermom Clean room, but not enough towels
It was a clean room, but they only left 2 towels and 1 wash cloth for 4 people. So, I called explained we had 4 people and would like more wash cloths. It took over 30 minutes, I called twice, then finally went down to get them myself. Because we had to get showered, we had tickets to an event. I explained this and she did get me the wash cloths then said they had to wait for them to dry that's why they didn't get to us yet. REALLY, you run a hotel it is 4:30 and you don't have them available.
Next night same thing. But I was gonna get them on the way up, she said they would have someone to bring them up that she couldn't leave the desk. well, the first night that girl just step behind the wall and brought them right back to me....But other than that it was ok.
July 9, 2014
Rated 5.0 out of 5.0 by lauren1815 highly recommended
Very clean and modern hotel. Rooms and pool area were very clean and the breakfast was outstanding!
July 8, 2014
Rated 5.0 out of 5.0 by susie8700 Great room
I really enjoyed my stay in Charleston.
The Holiday Inn express did a wonderful job with my
room. I had the king suite
July 8, 2014
Rated 5.0 out of 5.0 by phcltr Great Overall Location for a Good Place to Stay
Breakfast items were average, but fresh, and mostly resupplied when low. Comfort of the room
July 3, 2014
Rated 5.0 out of 5.0 by SPARKY3 WONDERFUL PLACE TO STAY
WE ENJOYED OUR EXPERIENCE AT THIS HOTEL. THE STAFF WAS FRIENDLY AND HELPFUL/ THIS HOTEL WAS CONVENIENT IN LOCATION FOR ALL ACTIVITIES WE HAD PLANNED. BREAKFAST AND ACCESS TO THE MICROWAVE WAS A PLUS. THE ROOMS WERE WELL KEPT AND HOUSEKEEPING MADE SURE WE HAD ALL TOWELS AND TOILETRIES ON A DAILY BASIS.
July 2, 2014
Rated 5.0 out of 5.0 by jh6447 Well maintained, a great location
This hotel is in a great location with many dining opportunities, as well as shopping. I was there for business purposes so I did not get to venture out as much as I would have liked, but the area was great when I did get out.
The hotel was probably one of the nicest properties I have stayed at with IHG. Keep up the good work!
June 26, 2014
Rated 2.0 out of 5.0 by BRO MAYNARD NOT VERY SATISFIED
This was our third stay at this motel. The fist two stays everything was outstanding. For some reason there seemed to be problem after problem with this stay..
The manager Sam went above and beyond to make things right when my wife called to complain after we returned home.
We will definitely stay at this motel again.
June 26, 2014
Rated 5.0 out of 5.0 by VAS3 A quick overnight stay
We arrived at night, and everything went well with check in. The room was clean and comfortable, and it had everything we needed.
June 26, 2014
Rated 5.0 out of 5.0 by Ludy Great Service! Convient Location
We were very impressed with the staff especially Angie who went out of her way to help us. We were early and our room wasn't available yet so she allowed us to leave our luggage and gave us some suggestions on where to have lunch and took our cell number to call us when our room was ready.
Our room was very clean and comfortable. The shuttle driver was very helpful and got us to the outlet mall and told us about the express bus to take us downtown.
We would stay here again. Thanks for such a great experience!!
June 24, 2014
Rated 5.0 out of 5.0 by MAHTXUSA Excellent Hotel
Top notch in all aspects. Excellent shuttle service to and from airport 24 hours per day. Excellent breakfast buffet and the staff was outstanding. I will stay here again next time I am in town. Salt water swimming pool an added plus. Impressive.
June 21, 2014
Rated 5.0 out of 5.0 by Yankee in the South N Charleston Service
The entire staff at the N Charleston HI Express were exceptional. Beyond being professional and courteous at all time, the personnel were warm and friendly interacting with the guests showing a genuine caring for other people.
June 20, 2014
Rated 5.0 out of 5.0 by Jay_B Great Location! Great Staff!
You have found the right place when you get to this Holiday Inn! There are numerous places to eat and shop and close to many attractions! The staff is very helpful, accommondating, and friendly!!! My room is ALWAYS clean!!!!!!
June 20, 2014
Rated 5.0 out of 5.0 by RBMB Very Friendly and ideal location for tourist activities
Very friendly staff, good hot breakfast, decent workout facilities, good location for easy on and off Interstate I-26. THere are a couple of good restaurant choices across the street and it is very close to the outlet mall. Highly recommended
June 19, 2014
Rated 4.0 out of 5.0 by dcwat66 Weekend Stays
Excellent staff and clean rooms. The bathroom could have used a little more attention but overall it was a good experience.
June 19, 2014
Rated 5.0 out of 5.0 by Lcj21180 Wedding Day
I asked for an early check in so that the bride and bridesmaids would be able to get ready I know we were very sickening but the staff did a wonderful job accommodating our needs. Everyone was very nice
June 18, 2014
Rated 4.0 out of 5.0 by JeTa5556 This is place to stay!!
Best handicapped accessible room I've ever stayed in. Spacious! Staff was extremely helpful and nice. Bed was comfy. Location is perfect!
June 17, 2014
Rated 5.0 out of 5.0 by Deac2014 Comfortable, Clean, and Convenient
Close to the airport and to my downtown meetings. Very clean. Comfortable bed.
June 16, 2014
Rated 5.0 out of 5.0 by RobM5 Great hotel stay
Great hotel stay other than checking in and checking out was very slow and the price was a little high.
June 12, 2014
Rated 5.0 out of 5.0 by Camikay Superb!!
My Fiancé and I planned a last minute trip to Charleston to visit a relative. This was our first trip to Charleston so of course we were unsure where to stay. We arrived in town very late and just wanted to find a clean place to lay our head. Luckily we ended up in the airport area and to our advantage, found the Holiday Inn Express. I walked in to check in, extremely tired, and was greeted immediately by someone with a very friendly smile who seemed extremely eager to assist me. My only regret is I cannot remember her name. She was great!! Before I could even ask for additional discounts, she made the first move, by willing asking us questions and looked up ways to offer additional saving for our three night stay. We ended up saving $50.0 a night!! The Hotel was extremely clean with a fresh new aroma throughout. The room was extremely clean, up to date décor, and a very comfy bed. The workout area is nice overlooking the pool and breakfast was a delight. All employees seemed eager to assist and we were always greeted with a smile. Thank you for making our first visit to Charleston a pleasant one. We will definitely be back.
June 12, 2014
Rated 5.0 out of 5.0 by Cheyenne Bodie The greatest motel yet.
Everything was great. Great location, not to far from Downtown Charleston. Near an outlet mall. Could stand to have more restuarants around in the area of the motel. But the local establishments was making up for the loss of other eating places.
June 4, 2014
Rated 5.0 out of 5.0 by Jay_B Great location
I really enjoyed this property and the location there was plenty to do around the hotel as well as a nice variety of fitness and entertainment. Staff was awesome!
June 4, 2014
Rated 5.0 out of 5.0 Great Stay
Enjoy my stay everytime. Breakfast can be made better.
June 2, 2014
Rated 5.0 out of 5.0 by HorseCreek3 Comfortable beds and great breakfast
This hotel was right by some great shopping! Room was comfortable. Slept well. Breakfast was delicious especially the cinnamon rolls!
May 31, 2014
Rated 5.0 out of 5.0 by Tjstonegate Modern and best value
Great value for quality of service and amenities. Close to outlet mall & airport.
May 27, 2014
Rated 5.0 out of 5.0 by lkemp Great Room
Wonderful rooms, great staff! I had a very pleasant stay and would use this hotel again the future. Highly recommended.
May 24, 2014
Rated 1.0 out of 5.0 by RebM breakfast
watched an item hit the floor and instead of washing it the staff member put it back! When questioned the staff member became aggressive with her attitude.
May 23, 2014
Rated 5.0 out of 5.0 by ITJ28 Great room and pleasant people
The room was spacious, neat and very modern. The employees we dealt with were both helpful and kind. The outside was beautifully landscaped. I wish there was a safe in the room.
May 22, 2014
Rated 5.0 out of 5.0 by GrammyT courteous staff
We initially had a problem with our air conditioning in our room. The front desk staff had a service man in our room within 10 minutes. Within 5 minutes, he learned that it wasn't a simple fix and had the front desk staff re-assign us to a room 2 doors down. The room and beds were comfortable. The staff in the breakfast room were exceptional.
May 19, 2014
Rated 5.0 out of 5.0 by Beefstew Staff
They helped us settle in earlier since we had an afternoon event scheduled in Charleston. They moved our bags into our room while we were enjoying the program. Very friendly and helpful.
May 16, 2014
Rated 4.0 out of 5.0 by Patsy Kay Cold interior design, but good bed.
The interior design of the chrome and black and mirrors is a very cold decoration to my senses. I feel more warm and cozy in other hotels where the design is warm colors. Maybe your chrome and cool designs fits the weather there???? I also would have liked to have had more readily available info on shuttle service to downtown. We did not look for this, but was not made aware that it was available either.
May 15, 2014