Rated 4.0 out of 5 by 365
Rated 4.0 out of 5.0 by MiFiba2014 Gute Lage um Charleston zu erkunden
Haben mit der kompletten Familie (5 Personen) drei Tage in Charleston verbracht. Angenehmer Aufenthalt und geräumige, saubere Zimmer.
August 31, 2014
Rated 5.0 out of 5.0 by BryceB444 Downtown place needed near hospital that was a really nice one.
Fine fine friendly staff, free plentiful parking downtown, free breakfasts that were of solid quality in a comfortable dining room. They were always ready to help.
Rooms a little old, but clean with comfortable beds, good lighting and internet was really nice. Cute little pool and porches. And could use the MUSC shuttle for patients needing the hospital which is just behind the property!
One of the bordering streets is a tough neighborhood, but the other direction is a beautiful walkway along the Ashley River with a park.
Cannot lose staying here. Nice stop.
August 31, 2014
Rated 5.0 out of 5.0 by TripJunky Location not far from Downtown and Clean Room
Nice property, checkin and out was easy. Breakfast was hot, would have liked a little more variety but no real complaints. Room and bathroom were clean and roomy.
August 28, 2014
Rated 5.0 out of 5.0 great hotel
Excellent hotel...centrally located...trolley close by to shuttle you downtown. MUSC across the street. Staff always friendly and helpful.
August 27, 2014
Rated 2.0 out of 5.0 by Really unhappy Room Size etc.
Room not as pictured online. It was much, much smaller. Our view was above a really huge deisel engine. Lovely. A/C ran full blast right against the bed.
Had to go to another hotel for a drink at night and that hotel porovided a free shuttle back to Holiday Inn Express. Pool was kiddie size compared to what we saw online.
August 22, 2014
Rated 5.0 out of 5.0 by karenlo great service
We had a great experience with the hotel .We were here for the purpose of dropping off our daughter for college in charleston. We had stayed here before when coming down last year for a pre visit and would stay here again. My only complaint was a personal preference . I don't like big fat pillows!
August 22, 2014
Rated 5.0 out of 5.0 by Diane1111 Nice place
This hotel is very nice and clean. Staff is friendly I have stayed here a couple of times and have been very pleased. My daughter left an item last time which they found and when they couldn't relocate it they replaced it with no problem. Its very close to the downtown area and the College. I highly recommend this hotel.
August 20, 2014
Rated 5.0 out of 5.0 by lakeliving123 Easy access to downtown
Easy to get around the downtown area from the hotel
August 19, 2014
Rated 5.0 out of 5.0 by Missy21 Nice, clean hotel
I enjoyed staying here. The area had experienced major flooding that day, and the hotel parking lot was under water and no power.It soon came back on and we had no further issues. The rooms are big and beds are comfortable. A short cab ride to downtown or during the day you can hop on the free trolley.
The breakfast was good and lots of tables for the morning rush. Parking is free and plenty of parking.
I will stay here again when visiting my daughter at College Of Charleston.
August 18, 2014
Rated 5.0 out of 5.0 by FLBlessed2 Wonderful Hotel
Wonderful hotel. Very convenient to MUSC and glad that you partner with them to make a stressful time easier! Wonderful, friendly staff!!
August 14, 2014
Rated 5.0 out of 5.0 by JennRE Excellent customer service & very clean!
We had a great stay, despite a citywide power outage on our last day (which of course was out of anyone's control!). The staff was very, very accommodating with any of our requests, and the room was spotless. Quite close to downtown, however a bit difficult to maneuver since the street in front was one-way that went the opposite direction of the historical district, so we had to go out and around the block a bit, but not really a big deal. Easy access to Folly Beach, as well as Isle of Palms. Would definitely stay here again!!
August 13, 2014
Rated 5.0 out of 5.0 by Sissy 48 God value.
Nice hotel for the money. Always enjoy Holiday Inn Express.
August 8, 2014
Rated 5.0 out of 5.0 by Curt22 Great Hotel Staff
We were recommended by a friend. My daughter wanted to stay at a hotel with a pool for her birthday and this hotel had it. Not only were we checked in quickly since we did have three kids, but a manager at the front desk gave my daughter a goodie bag and didn't even know it was her birthday.
Later we called down for amenities and extra towels. Within minutes we were greeted with a smile from the housekeeping staff.
This hotel was very clean and well maintained. The breakfast was great along with the morning staff.
Thank you for such a great stay, we will be returning.
August 6, 2014
Rated 4.0 out of 5.0 by Maryanne55 Great overall
Staff excellent. Clean and had great facilities. Too many people at breakfast but staff tried to manage them.
August 6, 2014
Rated 2.0 out of 5.0 by fulton67 Just OK
Stay for a quick trip and decided to stay downtown where I would be located to the Charleston historic district. The room was very noisy because MUSC is close by and we had ambulances going by frequently. The room was not cleaned thoroughly because there medication and trash left behind the tv console and when I looked it looked as though the furniture had not been moved in months. (very dusty) On my next stay I will stay in North Charleston Holiday Inn Express. It was a lot cheaper, better hotel décor and cleanliness and located in easy proximity to numerous things to do in the Charleston area.
August 5, 2014
Rated 1.0 out of 5.0 by Thelma & Louise Disappointing
We were told this hotel was in the downtown area but it was a mile from downtown via trolley or cab. Not only that, the walls were so thin, we could hear the people next door coming and going all during the night. The cost of the hotel was quite steep for such poor quality.
August 4, 2014
Rated 4.0 out of 5.0 by Momuv6 Comfortable beds but pet friendly
This hotel was comfortable. The beds were firm and high and didn't feel when the other person rolled over. We stayed for three nights. After the first night, we didn't have any room service so we needed towels and toiletries. The hotel is pet friendly. We thought there would be non-pet floors but we had dogs on our floor (the 7th) and watched dogs get off at every level. At breakfast, some tried to eat with their dogs in the dining room. I don't eat with my dog at home; I don't want to eat yours on a trip. The breakfast was ok. Trolley stop was near by and free but could be confusing once get off in the visitors center. We thought last stop was at 9 but we were stuck and had to call a cab. Pool was warm.
August 4, 2014
Rated 4.0 out of 5.0 by Eddy410 Good hotel for the price
- We liked that there is a free shuttle that stops right across the street from the hotel that takes you into downtown area.
- This is a very busy hotel, so be careful about breakfast. There were a couple mornings we had to actually wait in line for like 15 minutes just to get some food. We had to start going earlier in the morning when hardly anyone was up in order to skip the lines.
- This hotel was also located in a good spot if you wanted to drive into downtown or into Mt. Pleasant. It seemed to be centrally located to other areas.
August 2, 2014
Rated 1.0 out of 5.0 by G and WC Over Rated
This hotel is NOT within walking distance of the historic downtown. Your so called "balcony view" is a sliding door that does not even open and the Ashley River "view" is blocked by the roofs of other hotels. The "water" is a distant view. The most horrific breakfast experience one could endure does not even begin to describe it!! You had better be prepared to "do battle" to get breakfast. The food was NEVER brought out in a reasonable timely fashion, and the ONE food line is BACKED up no matter what time you get there! When the food does arrive, the amount is a JOKE for the LONG line waiting for it!! We felt like we were in a war zone every morning! The parking is also awful at this hotel! Do NOT think this is a value!! Pay for a better hotel even if breakfast is NOT free. The bathroom is also so tiny, it is difficult for even two people!! Run from this Holiday Inn!!! The front staff was nice, but the breakfast servers acted insulted if you appeared upset by their poor service!!
August 2, 2014
Rated 5.0 out of 5.0 by Railroadmims Great value!
Very nice rooms and staff was excellent. Very good place to stay while in Downtown Charleston.
August 1, 2014
Rated 4.0 out of 5.0 by nana75 Some limitations
The room is basic, clean and pleasant, but there are some limitations. I am a 5' adult and found that I had to leap or crawl into bed because it was so high. And in the bathroom, I had to stand on tip-toe to be able to use the sink properly while brushing my teeth. Because the chairs are placed to face the beds, the TV can only be viewed from the beds.
August 1, 2014
Rated 4.0 out of 5.0 by HDIE Creative Parking
Creative Parking is what I was told to do. Apparently not enough parking spots for the entire hotel.
AC was too darn loud, but everything else was good or excellent. Not in the best of neighborhood, but felt safe in the hotel.
Surprisingly good breakfast.
Pleasant and friendly staff.
July 31, 2014
Rated 2.0 out of 5.0 by Stan45 Disappointed
Over all disappointed. That is a first for my visits with HIE.
July 31, 2014
Rated 3.0 out of 5.0 by teddi Noisy air conditioner and cramped bathroom
The room was rather small but more annoyingly the bathroom was VERY small with poor lighting. The most disturbing was the NOISY air conditioning unit that started and stopped and started again with the sound of a jet engine. Obviously this made it hard to sleep
The good thing about the hotel was that the free city shuttle stopped just outside the door which made it easy to get downtown without driving. Fix the air conditioner and improve the lighting in the bathroom and this might be worth the stay. Otherwise go elsewhere
July 31, 2014
Rated 5.0 out of 5.0 by GMF57 Great service, great location, not so great bed
Perhaps we got a bad room, but the bed was less than ideal. It showed signs of being quite old and sagged towards the middle. Everything else about this hotel was great though!
July 29, 2014
Rated 5.0 out of 5.0 by NALA attendee Excellent Front Desk and Breakfast Staff
Very welcoming front desk staff. Knowledgeable of the area and very friendly. Breakfast staff was courteous, helpful, and gave great service. Kudos especially to Mike on your breakfast staff for his help!
July 29, 2014
Rated 2.0 out of 5.0 by srez Would not stay here again.
Our check in was quick, and the staff was very nice. When we got to our room, there was no soap or shampoos in the bathroom. The chair sitting at the desk had bits of cookie and crumbs all over the chair. The dust cover on the bed was not clean. I just felt like the room was not clean.
We are IHG platinum members and Holiday Inn Vacation Club owners. Upon check in we were not recognized as being members. Other Holiday Inn recognize this and give you at least a water upon checking in.
I would not stay at this location again.
July 28, 2014
Rated 5.0 out of 5.0 by Dailey Girls weekend
Had a blast. Hotel was clean & neat. Not to far from town. A little too pricey.
July 27, 2014
Rated 1.0 out of 5.0 by Doug62 Priority Club Member shocked at the noisey AC unit
We arrived late afternoon on 7/21/2014. We went shortly after arrival to dinner. We were on the forth floor and they booked a group of teenage sport team players on our floor.
Well 11:30 PM till 12:30 AM the banging on doors started with foul language. Called the front desk and they came up and talked to the youth. But started again once off the floor. The couch was no where to be found to supervise the team he was in room 420 right down from our room. On top of that we had to turn the room AC up to stop the noise, we did not realize how loud it was on arrival. It sounded like a 747 power fan when it came on. It was an old in the wall unit with the fan hard wired to high speed and a wall mounted thermostat to say the least a BAD NIGHT SLEEP. Between the un supervised youth and the AC unit O what a night.
Due to bad weather in the forecast we decided to spend 1 night rather then 2 as reserved. The next morning I told the desk I was not happy with the stay and as a Priority Member since 1986 the worst stay ever. Never had experienced a stay in the 28 years as a member staying at hundreds of rooms over my business career.
Now too put icing on the cake I left my Phillips electric tooth brush in the room I called three times and left a message for house keeping manager with no call back with did the house keeper cleaning the room turn it in to lost and found from the bathroom sink. Granted my fault and not of the hotel however, a call back would have been nice. The desk manager just passed the problem to house keeping and she only had the key for lost and found. I find that hard to believe the hotel manager did not have a key?
Not happy and will look at other alternatives for future stays.
July 26, 2014
Rated 5.0 out of 5.0 by Choctaw50 Our room
There is absolutely no counter space to all in the bathroom. We could have relaxed more if there had been a comfortable chair to set in. Not just the chairs at the table.
The staff was so friendly. Room was clean. Easy access to the Charleston Riverdogs stadium.
July 24, 2014