Rated 4.5 out of 5 by 289
Rated 4.0 out of 5.0 by Scott T Always stay here
I have stayed here 5 times since Sept 2013 and every time the experience is good.
Only have 2 issues
1. Rooms always smell musty to me when I first arrive.
2. Last visit I was on 3rd floor an had a heavy walker that moved around way past 2am. Noted this to front desk they did their best to correct it.
Note to self request 4th floor.
Overall it is a great place to stay. It is always clean and staff is very inviting.
January 23, 2014
Rated 5.0 out of 5.0 by Rosetta Beautiful & Convenient
Always enjoy this hotel! The staff is always friendly, the rooms are spacious and the beds are comfortable. This location is convenient to down town and shopping in the area is great.
This is my first choice when coming to the Charleston area.
January 15, 2014
Rated 5.0 out of 5.0 by Hospitality Carol Good New Year's Eve
We really appreciated the management reminding the quests to keep their New Years Eve merriment down. A previous year we
have had a problem with our sleep being disturbed by returning celebrants. This year we had a good rest so we were alert as we continued on the road on New Years Day.
January 4, 2014
Rated 4.0 out of 5.0 by mystayhere1 Staff
The front desk clerk (Mallory) was extremely friendly and helpful. I appreciate all she did to make our stay comfortable. She is a very knowledgeable and efficient employee, a very good representative for this hotel chain. Thank you, Mallory!
January 2, 2014
Rated 5.0 out of 5.0 by kjohnson13 Great stay!
The room was oversized (suite with couch and kitchenette) and very clean. The staff was friendly and check in was speedy! Nice breakfast, great location... would recommend :)
January 1, 2014
Rated 5.0 out of 5.0 by Bebchaz Staff
Sydney was wonderful and very helpful during our stay 11/25 - 27/2013. I made a mistake in booking the room and she rectify the issue immediately. She is very personable and understanding. Can we clone her? Pretty Please. Regan is also a great choice for a manager. Holiday Inn, Mount Pleasant, NC, you are so lucky to have these ladies on staff. Happy New Year.
January 1, 2014
Rated 5.0 out of 5.0 Great location!
Good experience, clean, great location with easy access to downtown Charleston. Only issue was with the thermostat. After setting the room temperature for heat, it felt like the air conditioning would come on to bring the temperature down instead of just not running the heat. It was hard to get it adjusted comfortably. Otherwise, great stay! Staff very friendly at the front desk. Loved the hot breakfast!
January 1, 2014
Rated 4.0 out of 5.0 by Clau59 Comfortable hotel and comvenient location
Hotel has simple facilities which is ok for a one night stay. The front office could be more knowledgeable of the attractions and dining highlights in Mount Pleasant.
January 1, 2014
Rated 4.0 out of 5.0 by bil2012 Poor room service
Overall one of the best HI Express properties we have ever stayed in. However, when we out for the day and came back our room was not cleaned. Yes, we did leave the Do Not Disturbed sign on the door in the morning but we did not leave it on the door when we left at 11:00 am. Staff tried to minimize the situation by offering to bring clean towels and remove the trash. This is not acceptable service from a property such as this one. We asked for the room to comped and it was not. There is no excuse for poor room service for such a nice property as this.
December 31, 2013
Rated 3.0 out of 5.0 by southernladyxo room
Made this reservation to be near my daughter for Christmas...I had two room suites actually, but somewhere during the night the people above us sounded like a freight train over and over again up until we left at 12:00...I did call the front desk about 3 hours before me left and they said they would check into it...
December 30, 2013
Rated 4.0 out of 5.0 by deak51 Great Stay
The Hotel was comfortable, clean, and convenient. The staff was friendly and helpful, especially Mallory at the front desk. The breakfast was adequate with several choices. Our stay was Dec. 23, 24, 25, we were their to see and enjoy Charleston which was only a 5 minute drive from hotel, but learned not to much open on Christmas, our poor planning. Would definitely stay at this hotel again and do recommend it. Someone posted Mt. Pleasant wasn't so Pleasant, we found it to be pleasant with some fine restaurants.
December 30, 2013
Rated 4.0 out of 5.0 by TheFants No Pets allowed
We moved to Holiday Inn Express from Holiday Inn because the latter allows pets in all rooms. We do not stay in hotels that have un-restricted pet friendly rooms. Holiday Inn Expres Mt Pleasant is very clean,comfortable and affordable. We were VERY PLEASED with our stay. Thank You. We love pets just not in our bed!
December 27, 2013
Rated 5.0 out of 5.0 by zwelch85 Great Stay!
Arrived at this hotel late at night and was greeted by an awesome staff member. The hotel was awesome, clean and very comfortable. The place was very nicely decorated for Christmas, and this brought the feel of home with me on this trip although I was a few hundred miles from home. The staff was very hospitable, as I was checking out my UPS Package had not yet arrived, however the front desk staff took my information and called me once it did arrive! Great Customer Service!!!!
December 23, 2013
Rated 5.0 out of 5.0 by Seakrett Nice and friendly Staff
Great place to stay. staff was friendly and even told us some local places to eat which were Great. Looked after my mom while I was having some medical treatment done at night and made sure she was comfortable and even came down to the room to show her how to work the TV and brought her extra blankets. one of the best Holiday inn express I have ever stayed at.
Thanks to everyone their.
December 22, 2013
Rated 3.0 out of 5.0 by RussWI Presidential Suite
We stayed in the 2 room presidential suite and the room definitely showed it needed to be updated.. Main TV in the Living area was about shot.. very little color... none of the phones worked.. stains in carpet..
December 19, 2013
Rated 3.0 out of 5.0 by dart2720 Noisy
The room was very clean and bed was comfortable however I got next to no sleep because I could hear snoring coming from rooms on either side of me the walls are very thin.
December 11, 2013
Rated 5.0 out of 5.0 by SCRedneck One of the best
This is one of the best Holiday Inn Express Hotels I have stayed in. I highly recommend this hotel to anyone staying in the Mt. Pleasant/Charleston area.
December 9, 2013
Rated 5.0 out of 5.0 by Mew1102 Home Away From Home
I selected this hotel because of location. I traveled alone to see my grandson and found the hotel clean, comfortable and safe. Mallory worked at the front desk and was very personable and helpful. I will stay there again.
December 4, 2013
Rated 5.0 out of 5.0 by dollin most enjoyable visit
an excellent facility. comfort,cleanliness,most cordial staff,delicious continental breakfast.just a beautiful facility. they helped make a wonderful weekend even more pleasant. we plan another visit there in April. I would highly recommend this Holiday Inn Express.
our stay-22-24 November 2013
December 2, 2013
Rated 5.0 out of 5.0 by Sorento Carpet
The carpet in this room needs cleaning. I walked around in the room without shoes for comfort and my feet were dirty.
November 29, 2013
Rated 5.0 out of 5.0 by Lois24 Fantastic hotel
We chose this Holiday Inn Express based on the favorable reviews I had seen online and we were not disappointed. It lived up to its reputation--and then some. The front desk personnel were very friendly and helpful. The hotel was very very clean and well kept. The hotel was easy to access from Hwy 17. Our king room was very comfortable and even though there was a team (or two) of teenaged soccer players also staying, we were not disturbed by any excess noise. The breakfast had many wonderful items including cinnamon rolls (delicious!), sausage, gravy, cereal, and much more. We would definitely recommend this hotel as a GREAT place to stay.
November 27, 2013
Rated 5.0 out of 5.0 by Russ13 Great stay, Great location.
The best Holiday inn express i have stayed in. Bed was amazing. I like the universal switch at the door and the water saver toliets. Nice to see hotels taking little steps to conserve power and water. Will deff. stay again. breakfast area was huge. Plenty of sitting.
November 26, 2013
Rated 5.0 out of 5.0 by SERVITE Great place and great location
First time staying at this location and I will be back good location and great staff. Very friendly.
November 25, 2013
Rated 5.0 out of 5.0 by bend442 Great place to stay
We stayed at this location a couple of years ago and enjoyed it, so when we came back to the area, we choose this hotel. We again found it a great place to stay. Great location, friendly staff and a very well maintained hotel. I have stayed at a number of Holiday Inn locations and I believe this one is probably the best maintained Holiday Inn that I have stayed at.
The only minor item I thought could be improved on is the breakfast menu selection, it was adequate but a couple other Holiday Inn locations do seem to have a better breakfast selection.
November 24, 2013
Rated 5.0 out of 5.0 by travel48 Many room options
We were in the Mt. Pleasant Holiday Inn Express for a wedding. The junior, king and presidential suites suited the needs of our diverse group. The suites are spacious with a seating area that contains comfortable sofas and chairs. The rooms were well maintained with very comfortable beds. Other members of our party were well satisfied with standard rooms. The lobby was spacious enough for the breakfast crowd. It was always clean and well-maintained. The staff was extremely helpful and friendly.
November 22, 2013
Rated 5.0 out of 5.0 by gjgod Great staff and location
Awesome hotel. No complaints whatsoever. Breakfast is more than adequate! Everything seemed clean and well cared for from the grounds to the lobby to the room. Holiday Inn has certainly impressed me with their huge comeback to the industry.
November 20, 2013
Rated 5.0 out of 5.0 by BobII Nice room
Nice people, professional staff, great room at a great price.
November 12, 2013
Rated 5.0 out of 5.0 by Chino68 Excellent Service and great value for the money
It was our second stay at this hotel and the service was as good as the first time we visited Charleston. Love consistency in service.
Very convenient location just 5-10 minutes drive from Charleston historic district. Also 5 minutes from Patriots Point park and other interesting places and activities in the Mount Pleasant area.
Very friendly staff and very clean and organized.
Would highly recommend it to anyone considering visiting the area and not willing to pay the high prices of the downtown Charleston hotels.
November 11, 2013
Rated 5.0 out of 5.0 by HappyCamperCouple Great Location and Value
Excellent location for easy access to Charleston and Mt. Pleasant area. Clean, comfortable room, great free breakfast, friendly staff. Good value.
November 11, 2013
Rated 5.0 out of 5.0 by Holly64 Overall
Great location, fresh clean look, good customer service
November 9, 2013