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Rated 4.8 out of 5 by 140 reviewers.
Rated 5.0 out of 5.0 by Business Trip to Charleston I first called to make my reservations and the person on the phone recognized me and and called me by name when I told her my company. When I arrived at the property Shuquorior welcomed me, got me the room I requested. It really feels good when you are recognized by a sincere person that is also helpful. July 29, 2014
Rated 5.0 out of 5.0 by great service Love this place. Within walking distance of several restaurants. The staff is always friendly. The breakfast staff always has food ready well before the 6am start time. I always look froward to working in Charleston and staying at your location!!!! July 27, 2014
Rated 5.0 out of 5.0 by Great location and staff The hotel is close to many of the things to do in Charleston. Many shopping and eating choices were also nearby. The air base was close as well as the airport but the noise level was never a problem. It was also easy to get into and out of the hotel property. I would like to see some different choices in the breakfast menu like turkey bacon and a different gravy or different fruit choices. July 24, 2014
Rated 5.0 out of 5.0 by Return visit We have stayed at this Holiday Inn Express a number of times in recent years. They are very consistent so we have always been pleased with our accommodations. July 24, 2014
Rated 3.0 out of 5.0 by BEAUTIFUL HOTEL, SOME IMPROVEMENTS NEEDED First of all, the billing during my stay was completely off. Three different credit cards were charged for the one of my rooms. I was advised to wait until Monday for it to be corrected by the front desk staff. Once I contacted the corporate customer service, the front desk assisted in having charges reversed. Next there were 2 adults and 2 children staying in one of my rooms, we NEVER had adequate bath towels or hand washcloths during our stay, nor was the room properly cleaned during the stay. I had to ask the housekeeping attendant for Lysol and she seemed bothered. July 23, 2014
Rated 5.0 out of 5.0 by Overall service and cleanliness All rooms were clean and comfortable. Staff was very cheerful and polite. July 23, 2014
Rated 4.0 out of 5.0 by Great staff and very clean facility. Everything was 5 stars except the gym and the swimming pool is very small. July 21, 2014
Rated 5.0 out of 5.0 by Convenient & Clean Accessibility to highway, shopping, dining is very good. Very friendly staff, excellent service and clean. July 21, 2014
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