Rated 5.0 out of 5.0 by kdc46 great service
able to answer any question and make arrangements for a comfortable stay. Hotel staff willing to work with you every step of the way and anticipate need.
May 6, 2013
Rated 5.0 out of 5.0 by ElAnn Great Place
Clean comfortable facilities and friendly helpful staff. Easy to access. Made our stay in Charleston memorable.
April 15, 2013
Rated 5.0 out of 5.0 by DT123 Excellent customer service!
We got into Charleston on a Sunday afternoon to work all night at the mall next door, and needed a place to sleep when we finished at around 8:00 Monday morning. Most places won't let you check in till afternoon. We ended up finishing earlier than expected, 5am. Figured we'd have to sleep in the truck in the parking lot till late enough to check in. Went in and asked, and were allowed to check in right away. Then got a really good free hot breakfast right away, and some disparately needed sleep. Holiday Inn Express will be the first place I call from now on. Customer Service was over and above.
April 14, 2013
Rated 5.0 out of 5.0 by ncyankfan Great stay!
On a busy weekend in Charleston this hotel exceeded our expectations with great customer service and although we stayed just one night the management created a goodie bag with granola bars, water, etc... This team really knows how to make their guests feel special. Comfortable rooms, great breakfast, and close to everything. If you are going to Charleston this is the place to stay.
April 12, 2013
Rated 5.0 out of 5.0 by Ray34 Very comfortable place to stay.
No complaints at all. Very nice place to spend a night.
April 10, 2013
Rated 5.0 out of 5.0 by Deenee Wonderful place to stay
We really enjoyed our stay. We were celebrating our 17 th Anniversary and my birthday and we were so glad that we chose this hotel , and this location . We also were very pleased with the Staff at the front desk. They were very helpful . The beds were comfortable, the room temperature was great and the breakfast was right on time .. I would definitely recommend this hotel to traveling guest . My parents traveled with us and my dad is 70 and he bragged about the hotel and how clean it was . He also liked the fact that there was great water pressure in the showers ...
The price was great.. We will definitely rebook this location.
March 22, 2013
Rated 5.0 out of 5.0 by JaySay A clean, comfortable place to stay
My sister and I drove down from Maryland for an overnight stay. Your hotel is very clean which is so very important when I stay in a hotel. Your staff were excellent! I can't say enough about how Tyrone helped us by making reservations for a shuttle to take us to the dock for our cruise. We were able to leave our car and it saved us $17/day! Tyrone, you are an angel. When we returned from our cruise Shiquior was at the desk with a welcoming smile! She was also very nice and helpful to us when deciding what to see while we were in Charleston. Miss Pansy kept the food hot at the breakfast bar and was so easy and pleasant to talk with. I can't say enough how we both really appreciated Tyrone, Shiquior and Miss Pansy. I probably won't get to Charleston again but I will certainly recommened to anyone to stay at your hotel!
March 19, 2013
Rated 5.0 out of 5.0 by Robert21 Most friendly staff of any hotel we visit
You are still our most favorite Holiday Inn. The staff could not be better. Thanks for the care when we are there.
March 14, 2013