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Rated 4.8 out of 5 by 161 reviewers.
Rated 5.0 out of 5.0 by Outstanding stay and staff. This is probably one of the best hotels were have stayed in. Everything was outsanding. They have an outside area that is very comforting even though we are not smokers. Great value for your money. October 8, 2013
Rated 5.0 out of 5.0 by Great service and room The people here were wonderful. Especially a Ms Pansy - she took care of the breakfast area in the mornings. She was so nice, helpful and good natured. And the windows opened which is critical for me! October 1, 2013
Rated 5.0 out of 5.0 by A welcomed stop After a long drive from Miami, this Holiday Inn provided a warm shower, a glass of wine (at the manager's reception), a comfortable bed, with firm and soft pillows, and a good night's sleep. The location, the on-site breakfast and the access to gas stations made launching the next leg of my drive--to Atlanta--easy. September 14, 2013
Rated 5.0 out of 5.0 Courteous and friendly service This hotel is great, great rooms, very quiet, able to actually rest after a long days work. The employees at the front desk are very friendly and go out of their way to welcome you and make you feel at home. One of your employees (Tammy K.) makes sure to greet you every time she sees you. Very pleasant experience here in North Charleston! September 2, 2013
Rated 5.0 out of 5.0 by You won't find a nicer hotel My wife and I stayed here on August 23-24. We have stayed at many hotels over the years and this one was outstanding for the price. Very clean and well kept. Lots of restaurants, bars and shopping close by. Many in walking distance. Short drive to downtown Charleston. Our room was very clean and the bed was comfortable. Breakfast was good and I really liked the pancake machine. I'd like to give a shoutout to Terrence at the front desk for giving us some ideas on where to go for happy hour. He really knows where to go and what to order. The staff was very friendly and helpful. You won't go wrong if you book this place and we would recommend it to anyone. We will definitely stay here again. Well worth the money. August 27, 2013
Rated 5.0 out of 5.0 by Excellent service I was greeted warmly, room was ready, hotel and room clean, staff effieient and friendly. I will definately return on my next visit. August 26, 2013
Rated 5.0 out of 5.0 by Great Hotel I have stayed at many hotels and this one is a good choice. The staff could give lessons at some 4-5 star hotels. Customer service was outstanding. Clean rooms, plenty of restaurants and shopping, attentive staff, great rates. Can't ask for much else. Well, closer to downtown Charleston would have been nice. But it is only @ 15 minute drive to get there so it was worth it. August 22, 2013
Rated 5.0 out of 5.0 by Excellent clean hotel Great hotel and very nice staff!! Pool area nice and clean.. Staffed remembered your name and greeted you every time we past the reception area.. Had to use washer dryer and was very clean.. August 22, 2013
Rated 5.0 out of 5.0 by Great Staff Experience All of the staff at this location are fabulous. They cannot do enough for you to make your stay comfortable. They were very cheerful and accommodating. We come to the area each year to participate in a bowling tournament and they do everything in their power to take care of you and make your stay enjoyable. Centrally located to all the area activities and downtown Charleston at a reasonable rate and no parking problems. There are some great restaurants in the area that you can walk to as well. August 22, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable and quiet I would like to recognize two of the most wonderful people in your employment. Terrance and ( I know I'm going to mispell her name) Shiquoir were the epitomy of graceiousness evrytime I had an issue. They greeted me with a smile each and every time and adressed me by my name also. Please promote these two individuals for their outstanding service. August 20, 2013
Rated 5.0 out of 5.0 by Clean and quiet. Room was spotless and service was friendly. Breakfast was hot and a lot of healthy options to choose from. August 19, 2013
Rated 5.0 out of 5.0 by Nice! We only got to stay for one night, but as I left I told my husband, "I wish we could stay in this hotel longer!" The staff was so nice and the hotel was clean and comfortable. We always try to stay at a Holiday Inn Express because you can usually get a clean, comfortable, spacious room and hot breakfast for a reasonable price. This was one of the best. Excellent stay...will come back to this one next time we are in Charleston. August 17, 2013
Rated 3.0 out of 5.0 by Needs work First, the front staff and service staff were excellent! The breakfast variety would have been great provided the selections were available. Real coffee makers in the rooms would have been nice rather than the single serve contraption. The bed was hard as a rock and the pillows lacking which led to the downgrade in comfort. To give a comparison, the arm chair was more comfortable to sleep in. There was no recognition for being an IHG Rewards Club Members August 10, 2013
Rated 5.0 out of 5.0 by Awesome! Immediately welcomed by an Awesome front desk staff, everyone we met in the hall from housekeeping to maintenence said "Hi" & smiled every single time you met. Always asking if there was anything they could do for us. Super clean! Great laundry facilities for this traveling family. Holiday Inn Express with service of a full service hotel! Would go back any time we are back in Charleston! Nice sitting area outside with natural trees, grasses, privacy. Like your own backyard but at the city hotel! August 8, 2013
Rated 5.0 out of 5.0 by Great location and beautiful entrance The entrance and front parking lot are well lanscaped and set the tone for our stay. The room was well appointed and very comfortable. Even tho it was on the ground floor and across from the ice machine/vending room, it was very quiet. The breakfast was delicious and was a full breakfast with lots to choose from. We will be sure to stay here on our next visit to Charleston. August 4, 2013
Rated 5.0 out of 5.0 by Mom of 2 My family stayed at this hotel for the SC State DYB tournamnet and had a wonderful experience!! I would HIGHLY recommend this Hotel to anyone staying in the N Charleston area! The staff was GREAT and went beyond normal hotel service. July 30, 2013
Rated 5.0 out of 5.0 by Always the best This is my favorite property of the Holiday Inn's that I stay at. Good breakfast, nice pool, always clean, July 17, 2013
Rated 4.0 out of 5.0 by Good Stay I was able to stay in a king size suite, which accomodated us well. I was in town visiting family and my sister, husband, and daughter were able to spend some time with us. The sofa couch and chair accomodated them well (they stayed over for hours watching T.V.) Although the furniture is a little dated, we were in comfort and everything was very clean. It was well worth it for the money. I would definitely stay in this location again. July 15, 2013
Rated 5.0 out of 5.0 by Great place to stay! This was the nicest hotel I've ever stayed at. It was clean, the staff was very friendly and helpful, and my kids loved the breakfast service! July 15, 2013
Rated 5.0 out of 5.0 by Great Staff The staff was great, and had some very good recommendations regarding restaurants in the area. Thanks for sharing.!!! We also enjoyed the young girls softball team staying there. They were great kids, and did not disturb our stay at all. July 14, 2013
Rated 5.0 out of 5.0 by Great atmosphere & great service This was a local visit but I felt as if I was at home. From check in to check out the HIE team made sure my needs were met. July 11, 2013
Rated 5.0 out of 5.0 by overall experence Was in a very good location, staff was very, very friendly. They were very helpful and eager to solve any problems we had. They have a wonderful staff and need to be told so. So many times the workers are overlooked, and they have a FANTACTIC group of people working there in Charleston SC. July 3, 2013
Rated 5.0 out of 5.0 by Very nice stay We enjoyed our stay at this Holiday Inn Express. The noise level was minimal, the most annoying thing was the door at the end of our hallway slamming at night, but that was even minimal. Everything about this hotel was clean and well kept. Everything was well cared for. The staff was friendly and very helpful. They had great information about places to eat, as well as directions to nearby attractions. I appreciated that each staff member would great you in the hallway, from housekeeping to maintenance. The hot breakfast was pretty good, not anything fabulous, but something a little different each day. The room was always very clean, as was the bathroom in the room as well as in the lobby. We stayed at this hotel for 5 nights, and I never once thought that maybe I should have stayed elsewhere. We enjoyed staying outside of the city and the crowds of downtown. The stay was great for the price. If I return to the Charleston area, I would definitely stay at this Holiday Inn Express again. June 27, 2013
Rated 5.0 out of 5.0 by Really nice staff, great room, really clean and great breakfast We had an extra person come with us and they were so accommodating, no hassles, staff very friendly. Room was very nice, pool was clean although we didn't get to use it but it looked inviting, most surprised with the wonderful breakfast. So nice to see customer service back in action. June 15, 2013
Rated 4.0 out of 5.0 by Comfortable stay Conveniently located to shopping, AFB, Charleston, Mount Plesant, gas and highways June 7, 2013
Rated 2.0 out of 5.0 by Pool Party When you pay over $100 dollars for a room you expect to be able to relax. While here I had to go to the front desk each day for tissues or toilet paper. to make matters worse, the noise level in the pool area which was right outside my window was out of hand each day I was there. I had 2 rooms and spent over 750 dollars for the week end. The whole point in having a room is to have a place to rest. I was unable to rest 2 of three nights because people don't control their children and the management failed to control the problem. To make matters worse, children in their late teens seemed to be roaming the halls all night. doors were slamming and there was loud talking. This is not my first problem with Holiday Inns and I should have learned my lesson the last time, but I always seem to give them another shot. This was strike 3. June 7, 2013
Rated 5.0 out of 5.0 by Friendly staff and comfortable stay We checked in early and the front desk was more than accommodating. They answered all questions we had about the surrounding area and made sure we were ready to explore Charleston. Rooms were clean upon arrival and were kept clean every day by the staff. Breakfast had a good variety, but I would have liked more fruit choices. In addition to a small fitness center (treadmill), there is free access to the gym across the street. It took about 20 minutes to get to downtown Charleston, which was not bad. We parked for free on East Battery street and walked into downtown from there. June 3, 2013
Rated 5.0 out of 5.0 by convenient location. The staff are great! We stay here everytime we come to Charleston. Everyone is very helpful! June 1, 2013
Rated 5.0 out of 5.0 by Feels like home! I LOVE this hotel!! The staff are so friendly, and the beds are sooooo comfy. I also like the evening reception. And, not to mention, it's within walking distance to a wonderful seafood restaurant. It's my new favorite hotel whenever I'm in the CHS area. May 29, 2013
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