Rated 3.8 out of 5 by 160
Rated 5.0 out of 5.0 by SoSad6003 Hotel was great but still need to work on the smaller thing
1. Buffet breakfast was offered on Saturday and Sunday. Monday (Columbus Day) the buffet breakfast was not served. The reason given was the hotel was not filled beyond 50% so management decided to cancel the buffet breakfast. You could tell this was a last minute change due to the fact most of the staff was unaware of the change.
2. The bathroom faucet leaked in the bathroom. Told the front desk.
3. The AC made a screeching sound every time it turned off. The AC kept us awake most of the night. You could not change the settings to only have the fan to run.
October 19, 2014
Rated 5.0 out of 5.0 by chip68 family
staff made us feel welcome as if a part of their family.
October 19, 2014
Rated 4.0 out of 5.0 by Vacationer4 Review
Very acceptable. The staff was extremely pleasant. Cost was a little more than expected.
October 10, 2014
Rated 5.0 out of 5.0 by MacRob Nice Hotel
We stayed their on a business trip to the area. Everything was fine. The only suggestions I have are to lower the rates a bit - this was a pretty expensive Holiday Inn - and open the breakfast area up a little earlier.
October 5, 2014
Rated 5.0 out of 5.0 by Coastie FOREVER Business and Pleasure
I stayed at this hotel while searching for a facility to hold a reunion in 2015. This hotel was located in a place that I could reach other hotels easily by car and be in a place that was quiet and surrounded by all the places that I may need such as grocery stores, gasoline, restaurants and shopping. It was also a candidate for the reunion. After meeting with representatives of several other hotels in Charleston, we met with Cheryl Tobias, Senior Group Sales Manager of this hotel. After a full and convincing presentation, we decided that this hotel far exceeded the others we researched for best value and amenities for our group. Job well done by the staff of Holiday Inn Charleston-Mount Pleasant!
September 30, 2014
Rated 2.0 out of 5.0 by MJK11 house hunting
Not happy with the overall stay. The front desk was
unattended often. Had to wait around for someone to show up to help. We were disturbed every morning
by housekeeping in the room next to us. A poor effort
was made to move us to another room. The room had a foul odor, so we did not move. The room we were in also
wasn't the most pleasant either.
September 30, 2014
Rated 2.0 out of 5.0 by hotel_guest Terrible bar
The bar service was awful, the rooms were alright smelled like an old smoking hotel.
September 26, 2014
Rated 5.0 out of 5.0 by MexicanCakeSeeker 2014 Wonderful stay
Stay was great. Pillows need to be firmer. Wonderful service as always. Close to everything and our favorite place to stay in Charleston.
September 23, 2014
Rated 4.0 out of 5.0 by WhatTheShep Nice Hotel - Dining Room Blah
The front desk and room was very nice.
I made the mistake of eating in the dining room, and it took 30 minutes just to get a drink. It was brought to me and told that they weren't really sure how to make it - b/c they had never heard of it before. I pointed out that I ordered it from the menu.
I had a free coupon for the drink - and the waitress said she would have given me the drink for free - but I already got it for free... Pretty ridiculous if you ask me.
Check-out was a breeze, and the hotel was really close to the Carnival docks - so that was a plus.
September 23, 2014
Rated 5.0 out of 5.0 by flyer96 Gary
Great location. Easy access to Charleston and surrounding area. Staff very friendly and helpful.
Good parking. Good restaurant/bar.
Overall experience was very good.
September 16, 2014
Rated 5.0 out of 5.0 by Frances63 comfortable room, but
Great staff, comfortable room. But the air conditioner unit was incredibly noisy - just one of those things I guess, but woke me up every time it cycled on and off.
September 11, 2014
Rated 3.0 out of 5.0 by WillyMan Very Comfortable bed
This property appears to be in the stages of a changover. The staff are very engaging and attempt to correct any issues that arise. I believe that in another month or so when repairs are finished this will be an OK place to stay.
September 10, 2014
Rated 5.0 out of 5.0 by Kfaw Quick Get Away
Fast check in, great service in the bar, great meal in the morning. Staff was on the ball on all things to make it a very pleasurable stay. We ask for the same room for our stay in October and they made it happen. We were very pleased with the entire stay and we met several
new people that shared our views.
September 9, 2014
Rated 5.0 out of 5.0 by Superco Heading south for vacation
Was planning a side trip to Charleston on the way to the beach. Drove straight thru to Charleston from DC. Tired and cranky till we got to the hotel. Staff greeted us warmly and made us feel at home. Set a great tone for our short stay there. Room/bed was very comfy. Breakfast was great and we got some great recommendations for how to spend our day. I will definitely come back to this hotel on our next trip to Charleston !!
September 5, 2014
Rated 4.0 out of 5.0 by FWolffie Friendly staff
Enjoyed our stay, very clean room and comfortable beds. However, it was very annoying to have the fan & light switch connected on one switch in the bathroom. Even with the fan running constantly, the mirror was still steamed up! This was the first Holiday Inn that did not acknowledge & give us something, like vouchers for breakfast, a goody bag, for being in the Rewards Club.
August 29, 2014
Rated 4.0 out of 5.0 Good value and experience
Value for money and good service as compared to the hotels in the area
August 28, 2014
Rated 5.0 out of 5.0 by PG1124 Good location for a cruise and stay package
Nice location across the bridge. Easy check in and check out. Friendly staff
August 24, 2014
Rated 1.0 out of 5.0 by crupp Bill discrepancy
I was not billed the rate that I was qouted when the reservation was made. I left a message for manger to call me who was not available when I checked out and never heard back from anyone
August 21, 2014
Rated 5.0 out of 5.0 by JWS Jr Visiting Mt. Pleasant - Great value
This is a very friendly hotel...The rooms are clean and well kept...The staff is very accommodating...With the cost of breakfast included, the cost of the room is a real value...It might be added that the breakfast buffet was served in the restaurant with waiters and waitresses...Both desk clerks I talked to at night and in the morning were friendly, yet extremely professional...
August 19, 2014
Rated 3.0 out of 5.0 Please update
This hotel was very drab. Why hasn't this hotel been updated yet??!!! To be so close to downtown Charleston this hotel was depressing. I stayed here for a reunion and couldn't believe this was the hotel chosen- the worst.
August 18, 2014
Rated 5.0 out of 5.0 by Rett Great hotel!
I really enjoyed my stay here, the room was clean and comfortable.
The staff are the best I have encountered.
The food service was excellent.
The only negative I encountered was the availability of WiFi in the room.
August 17, 2014
Rated 4.0 out of 5.0 by mm1016 Holiday Inn- Mount Pleasant SC
Good! This is my second stay. Hotel is bit older but fine. Both of my stays were short (few nights only). Staff is friendly and would stay here again.
August 15, 2014
Rated 3.0 out of 5.0 by PT95 Just an ok stay
The room was not ready even though we checked in 4 hours after check in time. One day we returned after sightseeing at 4 and the room had not been cleaned. The bar was out of most alcohol that we tried to order. I was not impressed with the hotel. it's only saving grace was that the central location to everything. I would only stay again if nothing else was available.
August 13, 2014
Rated 5.0 out of 5.0 by Tjmax Pleasant stay
We enjoyed our stay at the Mt. Pleasant Holiday Inn. It was pleasant from our first encounter with the front desk support, the bar staff. The hotel was clean and very modern and the hotel has a great location close to downtown Charleston and several beaches. We will come back and stay at the Mt. Pleasant Holiday Inn. It was truly a great experience.
August 10, 2014
Rated 5.0 out of 5.0 Great service
The overall service of the hotel was great! The catered food for our event was really good!
August 7, 2014
Rated 5.0 out of 5.0 by joshingjosher Wonderful staff!
A big thanks to Tommy @ the front desk he was awesome and to the girl bartending friday
August 7, 2014
Rated 5.0 out of 5.0 by cjmurray34 Tremendous staff
Staff and Management went out of their way to ensure our honeymoon was wonderful. They gave us a tremendous room, and were very polite. I recommend this hotel based on their efforts, only concern was there was so maintenance work going on above us that was occurring early in the morning but anytime a place that accommodates as well as this place did makes me very thankful. Very good hotel, very friendly staff, and tremendous management. You can see that trickle down over and again.
August 5, 2014
Rated 5.0 out of 5.0 by Sara52 Most enjoyable stay
We needed a one night stay in a hotel as my daughter was moving to Mount Pleasant and we arrived a day before the moving truck. We Were able to stay 3 in the room with a sofa bed. My husband arrived first and was able to eat dinner in the restaurant which he stated was a large portion of food and it was very good...he said 9 out of 10 rating. My daughter and I arrived too late for dinner= but we had his leftovers and it was good as he stated. The room was very clean, spacious and comfortable. There was a little fridge and microwave. We had very adequate space for the three of us. I had read reviews and was not sure what to expect but I was very pleased. I have stayed in plush and basic...this falls on the plus side of the middle. There was some carpeting replacement happening on our floor. I think they are trying very hard to make this a higher end hotel. They are going to a no pet policy and already state that with reservations. The one negative I would say is that people smoke outside of the lobby.... I am not sure where they would go other wise, but that does give a first impression if you are a non smoker. I hope the hotel can figure this one out because it was a nice property with plenty of parking and pleasant, clean, comfortable rooms
August 4, 2014
Rated 5.0 out of 5.0 by travelereze Air conditioning
not able to adjust temp thus making room uncomfortably cool
August 3, 2014
Rated 5.0 out of 5.0 by Karen06 ANOTHER WONDERFUL STAY
Extremely satisfied, once again, with another visit to the Holiday Inn, Mt. Pleasant. Definitely our hotel of choice whenever we are in the area for either business or leisure. Always, a very positive experience. Shall return
July 31, 2014