Rated 4.7 out of 5 by 115
Rated 5.0 out of 5.0 by Spanl14 Excellent Hospitality
My stay at this hotel was by far one of the best hotel experiences I have had lately. I chose this Holiday Inn as the host hotel for my family reunion. My family and guest was treated very well by the staff and management. Management and staff was warm, friendly and courteous and went out of the way to welcome my family and make them feel as comfortable as possible. They were very attentive to everyone's needs and was willing to assist me in any way possible to make my family reunion a pleasant experience for me and my guest. The location, price, hot breakfast, manager's reception and meeting room availability along with other amenities were all excellent. I will definitely place this hotel at the top of my list when visiting the North Charleston area.
August 4, 2014
Rated 5.0 out of 5.0 by Mk11 Comfortable beds, clean rooms.
Very modern and up to date hotel with nice amenities.
July 31, 2014
Rated 5.0 out of 5.0 by Nikkolatte Heavenly bed and great value
We stayed here for our family reunion - along with 2 other large groups! However, it was great. Staff was friendly and responsive from booking until we left.
The beds are great - not too soft and not too large and the rooms very clean and spacious. The blackout curtains were a welcome surprise. The room is pretty well insulated - I was never bothered by noise from other rooms or the hallway.
This was a great stay. I will definitely stay here again and recommend this location to others.
July 30, 2014
Rated 5.0 out of 5.0 by Cruise wedding Mom Great cruise option
This hotel was a completely satisfying experience. The room was exceptionally clean. The bathroom practically sparkled. The breakfast options were varied and delicious. They truly had multiple options for any diet. The staff was exceptionally friendly and helpful. We used info from the front desk several different times, and they made it seem like a pleasure to help us. We were in the area for a cruise wedding. Although the travel distance to the port looks a little long, the easy access to the main arteries of the Charleston area made the travel time easy. The price point was an exceptional value for the experience. Based on this experience, I will actively check out other Holiday Inn Express properties when traveling. Kudos to this staff.
July 29, 2014
Rated 5.0 out of 5.0 by BusyB Very Clean rooms, staff was great.
Enjoyed my stay very much. Would recommend this hotel to friends and family. This hotel receives 5 stars from me. Food was good, service was exceptional.
July 23, 2014
Rated 3.0 out of 5.0 Room Needed Work
We were really excited about our spacious room. It was clean and one of the nicest hotels rooms I've seen.
However, something went wrong when they put in the floors above our room because we could hear every single step of the people above us...ALL THROUGH THE NIGHT. It sounded like a creaky, old house and we did not sleep well at all.
There was a small hole in the bathroom ceiling and the window curtain rod fell off in my hand when I closed the curtain, but that was minor compared with not sleeping soundly through the night.
July 21, 2014
Rated 5.0 out of 5.0 by Sammy's mom Great service
The food, the bed, the room were what you'd expect from a hotel room. The entire staff was wonderful. Anything at all we needed they took care of immediately. We interacted with everyone, from the front desk, the manager, the staff at breakfast and housekeeping. They were all equally great. Plus, they were very nice to our 4 yr old son.
July 17, 2014
Rated 5.0 out of 5.0 by motovanden Over all clean Hotel and rooms and helpful staff
I have stayed in many Hotels. Most of them were not good experiences. I enjoyed my stay at this Holiday Inn Express. It was very clean everywhere I looked. My room was clean and comfortable. At breakfast there was a variety of choices and everything was very tasty. The biscuits were recommended to me by an employee. She stated that she made them and they were delicious.
I was too busy to get in the pool but I did get to work off some of my breakfast in the exercise room. My only criticism is the weight scale in that room lied on me. I didn't eat that many biscuits :) The staff at the desk helped us to find some local entertainment, shopping and activities. The even provided some maps of how to get to some fire works and shopping mall. I enjoyed my well needed get away and thanks to the staff at the Holiday Inn Express in North Charleston South Carolina, my Hotel stay was a pleasure also
July 14, 2014
Rated 5.0 out of 5.0 by Pizzaguy Comfortable bed and fluffy towels.
This is a very nice hotel in all aspects. The only minor issue was the carpet had a couple stains which may have been the cause of a slightly off odor in the room - nothing serious though!
Otherwise a great stay!
July 7, 2014
Rated 5.0 out of 5.0 by V4Real Coard Family Reunion
My entire family was pleased with the accommodations.
July 3, 2014
Rated 4.0 out of 5.0 by Tricia74 Overall average stay for Holiday Inn
I will overpay to stay at a Holiday Inn because the beds are so comfortable. I have a Select Comfort sleep number bed at home, and honestly, I sleep just as good at the Holiday Inn. This location was clean and close to the interstate with plenty of nearby restaurants. The breakfast is typical for most Holiday Inn's - something for everyone. The only negative experience was the staff who did not go out of their way to break a smile or acknowledge a Priority Club member. My little girl was having surgery at the center next door, and they did honor my request for a late check-out to allow my child to rest after surgery prior to getting back on the road. Overall, an average experience. Not the best, not the worst.
June 30, 2014
Rated 5.0 out of 5.0 by bonnie29 Clean comfortable and great service.
One of the most clean and comfortable places I have ever stayed. The entire staff is great and makes you feel welcome. Highly recommend this hotel to anyone staying in the Charleston area.
June 30, 2014
Rated 5.0 out of 5.0 by AB05172013 Wonderful staff
I really wish I knew the name of the lady working the day I went to check in. She pulled a rabbit out of her hat ! Somehow IHG.com showed a different date than I requested and the hotel was full. She found us a room and saved our vacation plans. Kudos to this young lady and to Holiday Inn North Charleston for bringing this person onboard to their staff.
June 29, 2014
Rated 5.0 out of 5.0 by ccrd1122 Great service, comfortable rooms, great breakfast
Clean rooms, great staff. Comfortable stay with great free breakfast.
June 29, 2014
Rated 5.0 out of 5.0 by budkat Clean and safe
Very clean hotel, friendly staff, and close to places of interest
June 18, 2014
Rated 5.0 out of 5.0 by ihatethispart NIce place
Rooms were nicely decorated and very clean. The pillows were very comfortable, the staff was very helpful. The only negative thing to say is it was hard to find on the GPS and not easy to see from the street. The positive part of that is the there was no road noise in our room.
June 16, 2014
Rated 5.0 out of 5.0 by navymom59 Good location and comfortable room
Came for son's graduation from Navy power school. Very convenient location for this and easy to get to downtown Charleston, the beaches, and anywhere else you want to go. Staff very friendly and attentive. Not right on the main road, but easy to find. I liked that because it cut down on potential road noise. Comfortable room, although we could hear people in the room above stomping around. Need more outlets by the bed for phone chargers and our noise machine (used to drown out the stomping from above.) All in all, a comfortable stay, and I'd stay there again. Front desk staff is superb.
June 16, 2014
Rated 5.0 out of 5.0 by Cinden Great place to stay
Everything about this property was positive from the staff to the condition of the hotel. I would highly recommend this hotel when staying in the Charleston area.
June 15, 2014
Rated 5.0 out of 5.0 by deber57 Great hotel to snooze and cruise
We stayed here for the specific reason to snooze and cruise. The front desk personnel was so helpful in getting our shuttle time arranged for us. Upon our return when we couldn't reach our shuttle driver Angelique took care of us.She made contact for us and then contacted us with the necessary info to get us back to the hotel. We were so relieved when she said she would get us back to the hotel ,not to worry!!
June 12, 2014
Rated 5.0 out of 5.0 by Brendatrip Weekend Escape
Aungelique at the front desk was very helpful with maps, directions and check-in. This property is a great value and was the perfect place to rest between day trips to the beach and shopping/dining in the Charleston area,
June 11, 2014
Rated 5.0 out of 5.0 by Venida Before our cruise
We booked this hotel while at home in VA. We had booked a cruise out of Charleston and wanted to come in ahead of time and see some of the city also. We were very pleased with the hotel and location to the Port.
June 8, 2014
Rated 5.0 out of 5.0 by Lil Lulu Great Experince, with great staff.
Wonderful experience with kind and friendly staff. I recommend this hotel highly.
May 30, 2014
Rated 5.0 out of 5.0 by Cruisen Happy Happy Cruiser
The staff are super friendly and efficient. The hotel is clean and decorated nicely. Went on a cruise so parked and stayed, a great value. Liked the location, and will stay there again if we visit Charleston in the future. Thanks for a great stay!
May 26, 2014
Rated 3.0 out of 5.0 by C Dub Grat service, but bed was uncomfortable.
The room seems to be dark, not bright and welcoming as you enter. Once I walked around and turned on every light, then and only then did it brighten up. I think the dark color play a huge part in the mode of the environment. I travel and visit a lot of hotel and for some reason most of the Holiday Inns have dark colors.
Once it was time to go to bed the first thing brought to my attention was the popping of the springs in the mattress. However, not only could I hear the springs, I could feel them as well. Please do not take my comments as though I was treated badly and taken out frustration out in an email.
The staff was great and the location was ideal. I just think the bed need to addressed and maybe someone would think about connecting all the light in to one switch when you enter the room. Once inside allow the guest to reduce the amount of lighting they require.
May 22, 2014
Rated 5.0 out of 5.0 by Endlessuser My new hotel of preference when I visit the area.
Amanda and here staff are great and I wish I could name them all. One really nice amenity is the free gym passes they have for either Planet Fitness or the one I went to Select Fitness. The lengths that her crew went to make my stay enjoyable went far and away more than expected or hoped for. As a platinum member - as well as a member of other chains programs - I travel a lot and would like to thank Amanda and her staff for a pleasant stay.
May 22, 2014
Rated 5.0 out of 5.0 by Feejer Best Hotel in the Area!
The friendly staff is what makes this hotel so great. Everyone is very friendly and makes you feel at home. The Manager's reception is a nice touch. You will even be greeted and served by the manager herself. Everyone here goes out of their way to make your stay the best it can be. Highly recommended!
May 6, 2014
Rated 5.0 out of 5.0 Great front desk staff
The staff made the stay very enjoyable and the evening manager party was nice too. This is a very spiffy Holiday Inn Express.
May 1, 2014
Rated 5.0 out of 5.0 Fantastic staff
The front desk staff was very helpful and they made the stay enjoyable. The managers party was nice too. Spiffy place!
May 1, 2014
Rated 5.0 out of 5.0 by sandyt77 Great Hotel and Location
We came up for the weekend from St. Augustine, FL. We picked it because it was less expensive then the hotels closer to downtown Charleston. The hotel was very clean. The rooms were spacious and the bed was very comfortable. The staff were friendly and helpful. There are several restaurants within walking distance. It was an easy drive into downtown. We brought our bikes and planned to do the North Trails at Wannamaker County park but they were closed. We ended up taking a bike ride to the main entrance of Wannamaker County park which was literally 5 minutes away. The park has beautiful nature trails that we rode on. We didn't have our kids, but if we did they would of loved the park. They have great playgrounds and even a water park. We then enjoyed an ice cream treat at Bruster's Ice cream shop which is next to the hotel. We had a really relaxing experience.
April 27, 2014
Rated 5.0 out of 5.0 by Charlestonorbust Love, love, love the staff
Elizabeth, Carey, Jennifer - clone them & put them in all your establishments. They are absolutely the best.
April 27, 2014