Rated 4.5 out of 5 by 222
Rated 5.0 out of 5.0 by hogdog awesome beds
This room was very well appointed with ample outlets. The bathroom was nice and the beds and pillows were awesome.
September 22, 2014
Rated 5.0 out of 5.0 by New Grandparents Great Stay in Charleston
We made last minute reservations at this location. We have stayed several places before but this will be home base in the future. We were impressed from the time we drove up. Great staff, friendly helpful. The grounds were beautiful and the rooms were clean and neat. We enjoyed a quiet evening and a great breakfast in the morning. The location was close to the city but in a quiet area. This was a last minute getaway and we wished we could have stayed longer. We will be back
September 21, 2014
Rated 4.0 out of 5.0 by mltmlt Cruise, stay and Sail
The hotel and location was great. The breakfast is what you would expect, nothing fancy. Most of the staff were great, but I thought I had booked the package deal where I could have left my car at the hotel when I went on my cruise. But the lady at the front desk was very stern in the fact that I did not and she wanted no part in discussing it either.
September 19, 2014
Rated 5.0 out of 5.0 by Elyshia Great service before going on cruise
My husband and I stayed here for the first night of our honeymoon before going on our cruise the next day. The staff was very nice and helpful with any questions we had about leaving our car on the property during our cruise. They assured me that nothing would happen to my car (I was worried because one of my windows had come off track and had started to slide down randomly) and it would be where I left it. They have a computer and printer you can use which was wonderful because I needed to re-print our boarding passes. Their shuttle service to and from the hotel and port was nice and the drivers were very friendly. The rooms were clean and there were so many breakfast options (pancakes, muffins, bagels, cereal, bacon and sausage, eggs, etc)! I would definitely stay here again if we are in Charleston!
September 16, 2014
Rated 5.0 out of 5.0 by Kattie Excellent Service
I think excellent service is a hallmark of an outstanding hotel, and this one not only has a great Manager, but she has very good staff as well. I thank them for their much needed expertise on the local area, and also for setting up a tour of Charleston that picked me up right at the door of the hotel!
Best wishes to all of you at this hotel in Charleston!
September 13, 2014
Rated 4.0 out of 5.0 by JAK58 Friendly and accomodating
The staff at this property are friendly, accommodating and efficient. I arrived late and hungry and all the area restaurants were closed. The front desk staff gave me a menu to a restaurant which delivered food to my room at 1:00 am. I also had a sudden change of plan which involved a mid-week move to another HI property upstate. This was handled quickly and efficiently and my request for a ground floor room when I returned was granted. This is a good property to stay at.
September 13, 2014
Rated 5.0 out of 5.0 by Abracos HIE Reliability
I travel a lot for business and leisure. I always look for a HIE because they are extremely reliable. Clean, quiet, convenient, a good value, and a good breakfast. This property was slightly above average. Which is high praise. Because all of the HIEs I have stayed in have been great.
September 10, 2014
Rated 5.0 out of 5.0 by Gary539 Good IHG experience/
Seating in breakfast is insufficient. Had to stand for 10 - 15 minutes before being able to sit down. Otherwise my experience was good.
September 8, 2014
Rated 5.0 out of 5.0 by Debra7 Virginia Gal
Great accommodations and staff. Friendly staff and attentive to your needs. The hotel is centrally located where you can get to everything easy.
September 5, 2014
Rated 4.0 out of 5.0 by mwyus Family Research
Room was small, water pressure was just enough it need help..
Elevator was super slow, we used the stairs except when we needed the cart.
Location was ok
September 4, 2014
Rated 5.0 out of 5.0 by Maggie B Great Stay
The bed was comfortable, the breakfast was very good and hotel staff were courteous and customer service oriented.
September 3, 2014
Rated 2.0 out of 5.0 by Able86 Great breakfast but not much else
Booked this 3 night stay thru their call center but wasn't informed that the price is subject to change depending on the day of the week/weekend. No government or military discount rate so the nightly rate is a bit high for the area. Maid service was fair at best...my bed was made only 1 of the 3 nights I stayed. Low water pressure in bathroom sink. If you don't mind the pack of cats roaming the parking lot 24/7...you might enjoy your stay. If you perfer your wild life in a zoo, check out the accommodations further down the street.
September 2, 2014
Rated 5.0 out of 5.0 by Rebel56 Great For Cruise Passengers (Cruise Package)
We stayed here to get away from downtown and the great cruise package they offered which is a bargain compared to leaving your car at the port area! The front desk staff were very friendly and answered all our questions regarding the cruise package, It includes parking your car anywhere on the parking lot while you go on your cruise and transportation to and from the port. The transportation people were on time and very nice to explain on our way different tourist attractions etc. When we got off the ship the van was waiting on us and 15 minutes later were back at the hotel.
The breakfast was very good and the front desk made sure we knew about fresh baked cookies at 6:00P.M. the night before. The beds were excellent and the room & bathroom were very clean. No cons here about service! I highly recommend this hotel especially for the cruise package.
September 2, 2014
Rated 3.0 out of 5.0 by Ed25W014 Attention to detail
They were a little off on many topics, getting a C rather than an A.
A little extra effort would make all the difference.
September 2, 2014
Rated 5.0 out of 5.0 by 2929 clean room
We had a great experience with this hotel. It was clean, maintained and staff was great. Would definately return
September 2, 2014
Rated 5.0 out of 5.0 by andy8899 great service
the staff were very helpful. Useful tips on where / what to do during our stay.
the breakfast was good - lots of choices and fresh and nutritious,
September 1, 2014
Rated 5.0 out of 5.0 by Annie86 Clean, comfortable and convenient
A really great experience with comfortable beds, clean room and bathroom and all the amenities you would expect (the internet was really slow on the first day but faster on the sceond). The only negative was the presence of a baby or small child next door who screeched constantly (although it did occasionally sleep late at night). Obviously this was not the hotels fault and we did not mention it so I don't know what thier response to this issue would have been. This did not hugely detract from a very conveient hotel.
August 31, 2014
Rated 5.0 out of 5.0 by glasslady38 comfortable guest room and great service
the hotel was even better then expected. personnel were great from the front desk to the chamber maids. We are coming back in a few weeks for a longer stay.
August 29, 2014
Rated 5.0 out of 5.0 by JoAnn K Nice Hotel
Loved the variety of tv channels provided, comfortable bed...
August 28, 2014
Rated 5.0 out of 5.0 by scw66 Comfortable bed, good ac and nice people
if in the area, will stay again. Lots of restaurant choices nearby.
August 27, 2014
Rated 4.0 out of 5.0 by flockridge Recent stay at Chareston, Sc Holiday Inn Express
Convenient and easy to get to; very good breakfast; good restaurants in the area.
August 27, 2014
Rated 4.0 out of 5.0 by ajewell Very nice hotel!!
Great hotel to stay in for your departure on a cruise out of Charleston!! Shuttle service was on time and service thru out the hotel was wonderful!! Very clean and comfortable! I would stay again and I highly recommend it!
August 25, 2014
Rated 5.0 out of 5.0 by Ohio tourist boat ride Stayed before our cruise
We got there the day before and we was about 4 hours early. A lady by the name Sherry was at the front desk and was very friendly and helpful. We thought the place is well worth the money to stay here right before a cruise from others experiences. And it was every thing expected and more! Also if you are cruising and decide you don't want to park your car at the port of Charleston they have the option to leave your car at the hotel and ride to the port by a cab. I recommend this also. The guy that picked us up at the hotel and brought us back after our cruise was also very helpful and friendly . He shared very good information to help us to enjoy our stay. We highly recommend this hotel.
August 24, 2014
Rated 5.0 out of 5.0 by Stop-Over Good Value
Happy with everything. Location to Historic Charleston was good. The staff were polite and helpful. Breakfast was good except the pancake machine was not operating for the 2 days of our stay.
August 20, 2014
Rated 5.0 out of 5.0 by MajorM Great hotel
Excellent experience. Can't say enough about the staff, the hotel, the value. Easily a 5 start experience.
August 19, 2014
Rated 4.0 out of 5.0 by Kevbot Great experience
The staff was friendly and the room was very nice. The pool was very small, but it was fine.
August 18, 2014
Rated 3.0 out of 5.0 by madiaon Staff and room
Front desk were always very helpful and great to deal with. Ran into cleaning staff and they were all very friendly. The main problem with the room is there was mildew in the ceiling of the bathroom and all the Holiday Inn Express hotels we have stayed in do not have a fan in the bathroom . Do not understand as after shower everything is all wet and you have to use a clean hand towel, etc. to wipe off mirror, the bathroom counter and your toiletries.
August 17, 2014
Rated 5.0 out of 5.0 by Benn411 Very nice.
We were only there 1 night but it was a very good experience. The room was very nice and so was the staff. It is only 10 minutes from downtown but a bit further from the beach, about 25 min.. The breakfast area is little small but nothing that would prevent me from going back. I would most definitely stay again.
August 15, 2014
Rated 2.0 out of 5.0 by stjerry Poor Management
I made the reservation for 2 Queen beds.
When we arrived they had given away our room and we had to have a king bed and a sleeper couch (the couch has a thin mattress that is lumpy and not comfortable)
The hotel told us fresh cookies would be available at 6:00 pm, they were not, the lady at the desk said they were out of cookies, I asked if I could get one of the sweet rolls from breakfast - she said no.
The next morning no orange juice - we are out.
August 13, 2014
Rated 4.0 out of 5.0 by Sueput Great place to stay in Charleston
Clean and comfortable. Great new bedding. Very pleasant staff. Spent two nights here and would come back. No complaints at all. Everything you'd expect from Holiday Inn Express -
August 13, 2014