Rated 4.5 out of 5 by 116
Rated 5.0 out of 5.0 by Momino Excellent service and comfortable bed
Adam had a wonderful smile and a demeanor about him. He made sure I would feel comfortable. I complimented his customer service skills which unfortunately seems to be lacking in business these day. He seemed proud to work there.
There was a maintenece man staying by and he was very kind as well. His name was Sam.
I would stay again. Very convenient location for my travels that day.
September 19, 2013
Rated 5.0 out of 5.0 by Chris04 Best Holiday Inn ever - Great Staff
Was in town for a conference - checked in on Saturday. Both Ricky and Patricia we exceptional! Friendly, efficient and extremely accommodating! Room was immaculate and the housekeeping services we exceptional! Great location to airport and downtown. We plan on returning again and again!
September 16, 2013
Rated 5.0 out of 5.0 by EZdeputy Helpful Front Dest personnel and Great Service
Travel to Charleston SC to board Carnival Cruise Ship from PA. Hotel offered vehicle parking option and round-trip ground trans to/from Ship. Clean and well maintained facility, I had to ask if Hotel was recently built. Rick and Ryan at Front Desk very helpful with suggestions of what to do in Downtown Charleston during our 1 night stay. Great Courtyard to area, ordered take-out and enjoyed pool with kids.
September 10, 2013
Rated 5.0 out of 5.0 by JenTex Comfortable bed and great service
Seriously, the bed, sheets, and pillows were so comfy. The front desk employees were wonderful. The shuttle was so convenient. They all went above and beyond their duties to accommodate me. And they were so nice. The walk-in shower was great too. I couldn't have asked for a better experience. I would recommend this hotel to anyone.
September 6, 2013
Rated 3.0 out of 5.0 by TrampolineBed Trampoline Bed
Stayed for a visit to Charleston. Bed was so bouncy my wife and I thought we were sleeping on a trampoline. Maid service did not exchange towels even though we did not hang them up - had to go to the front desk to request and they handed us some more rather than service the room. Location was convenient to the freeway, the outlet mall, Walmart, several restaurant choices, and about 10 minutes from downtown. Denny's and Chili's were across the parking lot. Was not recognized for IHG rewards club membership. Hotel was booked with 2 reunions; had I known in advance would have stayed somewhere else.
September 5, 2013
Rated 5.0 out of 5.0 by patricia79 Great Find!
We had a group of 40 veterans, their families and friends stay at this Holiday Inn Airport!
The customer service was 2nd to none for the four days/3 nights our group stayed at this hotel. From the staff, to the delicious food and the appearance of the entire hotel ... everything was better than expected. Location was excellent for getting around the area and the hotel was very quiet with all the amenities.
I would stay in this hotel again and best of all I would definitely recommend it to my friends and family.
September 4, 2013
Rated 5.0 out of 5.0 by Rustyaxel Best night sleep all week
I travel a lot and spend four to five nights per week in a hotel. Lately Ive been wear a "fitbit" bracelet to help me track sleep patterns and exercise. It was no surprise to find that the night I stayed here in Charleston was the best night sleep for the entire week including the nights I stayed at home. The room here was very comfortable and extremely dark!! I love a dark room!! I even had to get up and open the curtains to make sure my alarm didn't malfunction. in addition to that the AC was nearly silent but ran cool all night. Now if that wasn't enough - the front desk staff was amazing!! Great recommendations for dinner and places to visit and she said she was new to the job. That was hard to tell because she was very nice to deal with!! Great place - I'm coming back many more times.
September 2, 2013
Rated 4.0 out of 5.0 by usfishbud Very welcoming staff
Very seldom to see reception staff at such young ages but very helpful and courteous. The microwave was a big surprise as I could get some raw seafood and steam them. Came out fabulous!
May consider stations just for printing boarding pass as it is quite common in many hotels these days.
The only problem is the bathroom door. When opened it's very inconvenient to get around. Sometimes need that opened to allow fresh air inside.
Overall nice hotel, staff and stay. Definitely recommend it.
August 21, 2013
Rated 5.0 out of 5.0 by Rosemin60 My stay and meals was so good, I will be back soon.
My husband and I came for our family reunion. Our stay was wonderful, the suite was clean and we had such comfort. Coming down every morning for breakfast was one of the things we look forward to, the staff we out of this world, we were treated with 'Respect', we look forward to visiting your hotel again.
August 16, 2013
Rated 3.0 out of 5.0 by John800000 Great Hotel but...
The hotel is in a perfect location, is very nice, and reasonably priced. Staff was very friendly as well. My problem with them is the practice of charging my card when I booked the room instead of when I actually stayed. I'm a business traveler, and work on an expense account. When they charge my card a month before I actually stay there, it causes problems with my expense report. I called and expressed my concerns to them, but they failed to make it right. My expense account is still messed up. I ended up having to pay for the room out of my own pocket until my next expense report comes up. I liked the hotel, but will not stay there any more if they insist on billing me early.
August 14, 2013
Rated 5.0 out of 5.0 by williamc1945 Great Staff,Great Room,Great Service
Most of the time I stay at your competitors.I'm glad I stayed at your place.Even though I could have saved $70.From now on I will spend the extra money.Your place was worth every$$$$.
August 14, 2013
Rated 3.0 out of 5.0 by Billz12 Room And Comfort/ Bar /billing
The bartender staff were great.
Waited two days for extra soap,shampoo and facial tissue after request made at front desk two times.
Breakfast the eggs and beacon were cold every morning for 3 days.
This year the hotel didn't offer Bagels or English muffins.
Asked front desk for folio the front desk manager said he could not print folio because used points,
July 25, 2013
Rated 5.0 out of 5.0 by EDE513 Quiet comfortable rooms with a great staff
I enjoy staying at the Holiday Inn Charleston Airport and convention center. Their rooms are quiet with comfortable beds and pillows. The entire staff is great, they great you by name and make sure any questions or request are handled quickly and completely. The restuarant offers a delicious breakfast buffet and evening meals. The hotel is convient to downtown, shopping and entertainment. If you are in the area be sure to try this property.
July 24, 2013
Rated 5.0 out of 5.0 by Tonyd109 Nice Hotel
Very nice hotel with great service. The room was clean and neat. The restaurant and bar had a modern atmosphere.
July 23, 2013
Rated 4.0 out of 5.0 by Smythe 1st Time at Charleston Holiday Inn on International Blvd
Great service and staff was very helpful and friendly. Room was in excellent condition. Breakfast buffet and service very good. Bar could have stayed open longer I mean 10:00PM is early for bar closings.
I stayed in June for 10 days and then had to return in July from Seattle and had my choices but the staff and cleanliness of this Holiday Inn brought me back to it!!!!
July 18, 2013
Rated 5.0 out of 5.0 by Kim2 Great Charleston stay
The hotel was very clean, quiet, and peaceful. In the ,owning, there was a delicious breakfast buffet. The staff was friendly and very helpful.
June 28, 2013
Rated 5.0 out of 5.0 by NIKKR Always treated like a valued customer
I work for Quest Construction Products ( HydroStop) and have stayed at this property many times for training seminars. Th staff is excellnt from the front desk to the retaurant and lounge. I always feel like a special guest . Kitty and Donald make being there like coming home. My experience has been consistant over the last five years. This everything a good hotel should be.
June 28, 2013
Rated 5.0 out of 5.0 by CraigMMMMM Excellent experience
Adam at the front desk welcomed upon entering and made us feel special. Accommodations were excellent and convenient to the airport. Room was inviting and able to relax after a long day. Definitely stay there again. it deserves the awards it receives. Best practice for your organization.
June 25, 2013
Rated 5.0 out of 5.0 by JAXCEO Great Customer Service from Front Desk Clerk "Mo"
When I'm visiting Charleston, I love this location. Everything you want is available to you at the hotel. The employees are warm, kind and welcoming; especially "Mo". I look forward to seeing her at the front desk because she is so personable .
June 14, 2013
Rated 4.0 out of 5.0 by Layda Excellent room and service
Stayed only one night, would definitely return. very clean rooms, easy access to highway. Check in and out service were exceptional.
May 26, 2013
Rated 4.0 out of 5.0 by Adatje excelent and verry friendly
when we arrived the reception were so friendly,that we found direct at home, the hole stay was verry good.
May 21, 2013
Rated 1.0 out of 5.0 by JoseG Fitness room
The fitness room needs attention. Some of the equipment appears deteriorated. The machine bench is not working.
May 20, 2013
Rated 5.0 out of 5.0 by Meathead Great Place to Stay
The aroma of Professionalism wafts through the air as you move about the location. Always a greeting and hello no matter how often or rare you stay there. Look forward to returning there.
May 13, 2013
Rated 5.0 out of 5.0 by Lyn55 Awesome
I really enjoy my stay at the Holiday Inn Airport & Conv Ctr. The staff at the front desk were awesome. The server at the Hotel restaurant were also awesome. I will recommended you guys 100%. If I am every in Charleston I will be staying there. Keep up the good work in providing AWESOME customer services.
May 7, 2013
Rated 3.0 out of 5.0 by 2011vert Mixed results
This was the host hotel for an event I was attending. Check in was easy. The room was neat and clean. From there it goes downhill. The ice machine near my room on the 6th floor was not working. I had to go down to another floor for ice. It did not get fixed in the 2 days I was there. While I was waiting in the lobby after check in I overheard the front desk staff being somewhat rude and totally unhelpful to another member of my party. Totally unacceptable.
I can only hope this is not the standard at this hotel. I am a Priority Club member and stay at other Holiday Inn Express properties around the southeast. I will have to think long and hard before returning here.
May 6, 2013
Rated 5.0 out of 5.0 by Ann62 beautiful room, comfortable bed, very comfortable
I enjoyed my brief stay and would recommend it to others. The staff was extremely hospitable and gracious. They even wore our favorite colors. The dining experience was excellent.
May 1, 2013
Rated 5.0 out of 5.0 by GJP2013 Great Service
Front Desk Personal were very polite and helpful. Great Visit
April 25, 2013
Rated 5.0 out of 5.0 by ReggieD1961 Great Hotel
I have stayed at your hotel on several occasions, and I must add, I am always delighted by the friendly front desk employees and the beautiful rooms.
April 18, 2013
Rated 5.0 out of 5.0 by FiveNations Nice experience/friendly staff
This hotel is about a 20 minute drive from the historic section and a good value if you don't mind the drive. It is right off the airport grounds and is a very nice hotel with a very friendly staff. They were accomodating with complimentary toothpaste when we forgot ours. Full breakfast bar with good food. Rooms clean and updated.
April 14, 2013
Rated 5.0 out of 5.0 by KDBR Felt like home!
We visited Charleston to run the Cooper River Bridge Run. The hotel was generous enough to offer an early fruit breakfast as well as offered shuttle service for the early runners.
The property was very clean.
Staff were very helpful and kind.
The room was very nice and comfortable with plenty of amenities.
The restaurant was perfect! Loved the shrimp and grits!
The property is right next to Tanger Outlet Mall shopping and the convention center.
Thanks for an excellent property!
April 12, 2013