Rated 4.7 out of 5 by 121
Rated 5.0 out of 5.0 by Charlestonvisitor Excellent value
We have stayed here multiple times and have never been disappointed. The staff is very friendly and helpful, and the rooms clean and comfortable. Super value.
March 19, 2013
Rated 5.0 out of 5.0 by TanyaJ Breakfast room
Breakfast room was not big enough to accomadate- the hotel was full. Hard to get a seat and tables on top of the next one no room to get in between to sit down-not very comfortable situation. The attendent had a hard time replenishing items, with so many people and so little room.
Our room was big and the bed comfortable and the shower was great. We were at the end of the hall and it was quiet.
Thought the price of the hotel was high, when we can go 6 miles west and stay at the Holiday Inn Express Summerville for quite a bit less (we have stayed there many times).
Desk clerk, William, was very nice and reminded us to change our clocks ahead.
March 16, 2013
Rated 5.0 out of 5.0 by JayArDee Excellent place to stay
We were going on a cruise and needed a place to stay. I usually look for a Holiday Inn. This was a nice place with very clean rooms and friendly staff. They showed us options for nearby restaurants and also on what to do in Charleston before we boarded the cruise ship. Breakfast had a good variety. If we visit Charleston again, we will definitely stay here.
February 24, 2013
Rated 5.0 out of 5.0 by ExploreRelaxEat HOME AWAY FROM HOME
When you walk in, not only are you greeted by the amazing aroma but the awesome staff. This location is now one of my favorites. They recognize priority club members and the rooms are excellent. You couldn't ask for more. Definitely will love your stay.
February 2, 2013
Rated 5.0 out of 5.0 by Charlestonvisitor Wonderful Staff
We stayed in late December. Every member of the staff with whom we interacted was extremely helpful. This included the Manager, Front Desk personnel, Housekeeping - everyone! The rooms are large, comfortable, and clean. We will be back. We highly recommend this hotel.
January 30, 2013
Rated 5.0 out of 5.0 by Jaguar71 Best Service
I stayed here for 10 nights and it was wonderful. I usually sleep on a Tempurpedic bed and when I travel I usually find myself in pain from sleeping on an unfamiliar bed that is not comfortable. I left in just as good a condition as I was in as I got there with.
The hotel staff is very nice and attentive, even the cleaning ladies would stop and say good morning as I passed.
The rooms are spacious, clean, and with plenty of furniture. The location was great with access to everything I needed during my stay with-in a few miles.
The managers reception is wonderful and helpful. Its great to get a snack in the evenings with a ccol drink to help relax after a long day. It helped me to save as they served enough food that I often didn't need to go out to eat.
Laundry is important on a long stay and I was able to use the washer and dryer but they also had dry cleaning available if I had desired to use it. Having just recently visited another hotel that was a 5 star hotel in another city and not having a good high quality iron and ironing board it was a welcomed sight to see a good iron and ironing board at this hotel which was much cheaper to stay at. For most this might not be a big deal but being an old soldier I find it important to have my clothes looking good because it reflects on me personally. Having the ability to make my clothes look good made my visit much more enjoyable. Thank you Holiday Inn.
January 28, 2013
Rated 5.0 out of 5.0 Last Minute Stay
When a family member was hospitalized at a nearby facility, I began searching for overnight accomodations. I always seek out HI Express due to my positive experiences in the past. This location was no disappointment! The staff were incredibly friendly. The evening reception was a welcome break from a hectic day. Room was comfy.
January 22, 2013
Rated 5.0 out of 5.0 by exsailor north Charleston, sc first visit
I stayed at this hotel for my first visit to the charleston area. Room was a regular 2 bed room. The morning breakfast was terriffic! Plenty of choices pancakes, oatmeal, bagels, rolls, fruit, eggs, and more. The staff especially the afternoon and evening staff were helpful and very friendly. I am mobility challenged and everyone and everything was the best in helping my situation without being annoying or making me feel bad like other places. I have nothing but the best of compliments for the staff and property. Highly recommend this hotel to anyone, families, couples, single traveler, tourist, or elderly. I stayed here my entire 4 days in the area, with never a problem or issue.
January 19, 2013
Rated 4.0 out of 5.0 by GDavis3 Nice Hotel
I always stay at this hotel when I travel to Charleston for business. It is always clean and the staff friendly.
January 3, 2013
Rated 5.0 out of 5.0 by NavyMom Great value, great place to stay!
This is the third time we stayed at this hotel during a trip to Charleston and will, more than likely, stay there again on future trips! Everyone is very friendly and yet not lacking in professionalism, the premises are neat, clean and comfortable, and the location is centrally located and just off a main area highway
January 2, 2013
Rated 5.0 out of 5.0 by BillM2012 Great staff
Staff are most accommodating and go out of their way to make your visit a pleasant one.
December 4, 2012
Rated 5.0 out of 5.0 by Barnes51 Good service
This was my third visit to this Holiday Inn Express. And i'm already looking forward to going back.
November 26, 2012
Rated 5.0 out of 5.0 by HappyCamper2012 amazing customer service
The entire staff at this hotel was always courteous and friendly each time I saw one of them. They were helpful when asking questions, there to chit chat and joke when we needed a break from work, and very accommadating to our needs and wants. I have to say that overall, this was the best Holiday Inn that I have stayed at in the many years of traveling for business.
November 24, 2012
Rated 5.0 out of 5.0 by Jeannie73 Excellent service and high standards
This by far is my favorite Holiday Inn to stay at when I travel for my job. The rooms are always so clean, and they smell fresh on every trip. This Holiday Inn has a lot of pride and it shows through great service and the accommodations.
November 20, 2012
Rated 3.0 out of 5.0 by Jo67 Nice Hotel
Nice place for the price. Clean, nice beds, good internet reception, and friendly staff.
November 15, 2012
Rated 5.0 out of 5.0 by Denise515 All our needs were met...and then some
My husband and I usually try to find a motel/hotel for around $75 a night, but since we had our teenage granddaughter with us we wanted the extra security of our room door "inside".
The room was beautiful and clean, the staff helpful and friendly, and the breakfast delicious. We especially liked the breakfast room as it offered a very pleasant decor, morning news, and a newspaper.
We would stay again, but would prefer the rate to be lower, especially since we are seniors and we were in North Charleston, not Charleston.
November 4, 2012
Rated 5.0 out of 5.0 by Pug2 GREAT STAY
I ENJOYED MY STAY. THE STAFF WERE HELPFUL WITH MY
DINING AND LOCATION DIRECTIONS AND EVERYTHING ELSE. THEY WERE FRIENDLY AND COURTEOUS.
November 3, 2012
Rated 5.0 out of 5.0 by TravelinJack Better not to offer something than to do a poor job
The facility offered a Manager's special (5-7#. The first night we were there, there were a few cold chicken nuggets a third of a bottle of wine and watered down beer. This was at 6. When we asked for more of anything once the nuggets ran out the answer we got from the staff was "you should have come earlier.
The next three nights were better supplied and staffed but not allot.
Beyond that I would still return to this hotel if I have business anywhere close to this area. The room was extremely clean, the staff was pleasant #with that one exception), and breakfast was well prepared and tended. There were even decent restraints within close driving distance
October 24, 2012
Rated 5.0 out of 5.0 by pepperbob A great stay every time!
I travel weekly for the Government and really don't take the time to rate each hotel as doing so would almost be a full time job! I have stayed at this Holiday Inn Express many times now over the past couple of years and this is absolutely the BEST experience I have ever had at a HIE. This hotel stands out from the rest and deserves some recognition. The staff make it their business to always personalize your visit and go out of their way to be helpful and kind. They are always thinking of ways to show appreciation to their guests with evening snacks and even have full cookouts on occassion. The hotel is maintained immaculately and the rooms are comfortable and modern. The internet service is fast and reliable and large HDTVs in each room with a good choice of entertainment. The housekeeping service is excellent as well.
As much as I hate travel (because I have to do it so often), I never mind staying at this HIE. They treat you like you are at home every time and I would recommend them to anyone.
October 24, 2012
Rated 5.0 out of 5.0 by dane Thanks to management
I have come to the conclusion that the staff quality is directly related to the management team style of hiring and how they lead. Thanks to Amanda, Kristina, Liz, Jenny, Heather, Sarah, william, Terrance, Syke and Glenn. I apologize for any mispelled names.
October 20, 2012
Rated 5.0 out of 5.0 by dane staff helpfulness
During this trip I was here for one week for work. I have been coming to Ladson for work for over a year. The Staff at this hotel has always been helpful. When I need something, they come through.
October 20, 2012
Rated 5.0 out of 5.0 by dane quality of staff service
From top to bottom the employees here are helpful, courteous and knowledgable. I recommend staying at this particular Holiday Inn to anyone.
October 20, 2012
Rated 5.0 out of 5.0 by parent Clean, comfortable and quiet.
Needed a quiet place to stay not too far from Charleston where we have a college student. We spent two nights at the hotel. Nice lobby area on main floor to sit and read on Saturday afternoon, while others took a nap in the room. Free WIFI. Only drawback was proximity to the city, but the savings was worth the 20 minute drive. Close to chain restaurants and a mall.
October 20, 2012