Rated 4.7 out of 5 by 221
Rated 5.0 out of 5.0 by Vickie1968 The place was great.
First , the lady at the front was great her name was Jackie. I enjoy talking to her and she helped me with anything I ask. She is a great employee. The rooms was nice and had plenty of room.We had a problem with the refrigerate making noise and they came right up and brought us another one. The next thing there king rooms don't have tubs it has a shower. Only the King suites have a tub shower comb. They offer to move us to a double bed room with a tub but we needed a King. This hotel is great would stay again. It is also across from the outlet mall.
October 30, 2013
Rated 5.0 out of 5.0 by Emily811 Excellent staff and service
I highly recommend this Holiday Inn Express. I procrastinated on my travel plans and couldn't get into the hotels attached to the convention center, and had to stay here. However, it was the best thing that could have happened! The rates were much better, breakfast was great, staff was helpful, and the service was excellent. I utilized the free shuttle to the convention center, and I also walked when the weather was nice.
My only word of caution... when I first laid down, several airplanes flew right over the hotel and were quite loud. However, I have a feeling that will happen with any hotel in the area. It wasn't constant though, and I didn't lose any sleep at all.
October 28, 2013
Rated 4.0 out of 5.0 by mamakmusic Top Notch-Staff needs education
Room was large and comfortable, low noise; plenty of comfortable seating. Breakfast selection was fresh and well organized.
Only complaint is that kitchen and housekeeping staff could be heard complaining about other employees and work conditions. Reported this to manager who stated she would do some education,
Dining area was very welcoming and comfortable.
October 26, 2013
Rated 5.0 out of 5.0 by Mysterious1 Great Property!
I loved everything about this hotel. The front desk agent was very helpful, and she acknowledged my platinum membership status. I was greeted with two bottles of cold water, and a bag of cheddar popcorn. Breakfast was great, the indoor pool & hot tub was very relaxing. I needed extra towels and face rags, I received more than enough in less than five minutes. I would recommend this hotel to anyone and I would defiantly stay again. Thanks for making my stay an enjoyable one.
October 23, 2013
Rated 5.0 out of 5.0 by plrq Great pre-flight stay.
Excellent location, shuttle service, breakfast out at 5:40am so we were able to eat before our 6am shuttle. Very newly remodeled; lovely modern décor, comfortable beds, no complaints here :-)
October 23, 2013
Rated 5.0 out of 5.0 by boof72 Great room!
Stayed here 4 nights on business and had a great stay. Room is large with lots of little comforts like extra tables, hangers that come off the rack, fridge, etc. Problem with fridge whining one night,, Damon changed it out the next morning. Nice shuttle driver-helpful staff. Would highly recommend this hotel to anyone.
October 18, 2013
Rated 5.0 out of 5.0 by Jean200 Great stay at a very nice motel.
Excellent, well-run motel. Willy was very helpful at the front desk.
October 11, 2013
Rated 5.0 out of 5.0 by Vas792 Great vacation because of the staff
First two nights were on points and as a platinum member a nice upgrade, and early room access were appreciated. Our first trip to Charleston and everyone on the desk staff was great with directions and information. While gone to Myrtle Beach we decided to come back to this spot. Short notice, a couple phone calls and we had our upgrade room back, and the same super service. While this location is not in the vacationer area down by the market, the drive any time of the day was never more than 7 minutes and very easy. While being close to the airport I don't recall hearing any plane noise. The hotel has all of the new features and one of the best we have stayed at.
October 9, 2013
Rated 5.0 out of 5.0 by JoAnn13 Comfortable room
This is a new hotel and they have done a great job with the room layout. Very comfortable and convenient accommodations.
October 9, 2013
Rated 5.0 out of 5.0 by Mark4986 The hotel was top notch all around
this was by far the best holiday inn express that i have ever stayed in !!
October 2, 2013
Rated 5.0 out of 5.0 by Lindaandbrad Short drive to College of Charleston, Worth the savings!
After much research into where to stay during Family Weekend at College of Charleston, we decided to save money by staying near the airport instead of near the college. The price was more than $100 cheaper per night and we couldn't have been happier. We did rent a car, but still came out spending less. Driving to/from C of C over the weekend was easy, and parking in a garage on St. Philip Street was less than $10/day.
We were extremely happy with this hotel. We had a Leisure King room, with a very comfortable bed and plenty of room. The staff was friendly, the breakfast (included) was what we expected and well-stocked. The room was clean and made-up by the time we returned for our 2nd night.
I have been exclusively staying at Holiday Inns lately, because of the IHG rewards club, and I am really happy with this hotel. We will stay here again.
By the way, we loved the decor as well! Kind of 60's mod look, but very cool!!
October 2, 2013
Rated 5.0 out of 5.0 by sue71 very up-to-date and spacious.
We were only here one night; but room was great!!!!
October 1, 2013
Rated 5.0 out of 5.0 by NeoAnderson Amazing experience staying here
Had a good stay. Ms. Pineapple and Ms. Pam (kitchen staff) were very caring and hospitable. I Will definitely come back for a stay here again.
September 30, 2013
Rated 4.0 out of 5.0 by j340 Very friendly staff but the breakfast needs alot of improvement.
Just spent three days at Holiday Inn Express. Room was clean and comfortable. The only thing that my husband did not like was the breakfast. I did not enjoy the breakfast. The eggs looked awful so I had cereal. The think the cereal was a generic brand and the bagels certainly were not fresh. I did think the pancake machine was cool and they were o.k. to eat. The lady who worked the breakfast area was very sweet and friendly. Actually the whole staff was. I would recommend this place because it was a good value and close to downtown.
September 24, 2013
Rated 4.0 out of 5.0 by Twiggy165 Room and Staff..... Great
Had much trouble with WiFi connection in the room. I was staying on the 2nd floor and connection was extremely slow if I had service at all. Found myself going to the lobby to utilize internet service.
September 24, 2013
Rated 4.0 out of 5.0 by MsDangerous Great Service
Great place to stay had no problems. The staff is always willing to help. The only thing I didn't like is there is no safe in the rooms so you can't lock up your valuables.
September 23, 2013
Rated 5.0 out of 5.0 by dc83 Comfort, comfort, comfort
Our stay was excellent. The room was clean and comfortable.
The staff we met during our stay were very hospitable.
August 31, 2013
Rated 5.0 out of 5.0 by KWAS Great design and atomsphere
This hotel has modern interior design and everything is in very good condition. The bathrooms are clean and fresh - one of the best I have ever seen in HIX. I fully recommend this hotel for everybody's stay.
August 31, 2013
Rated 5.0 out of 5.0 by CS45 Comfortable bed, liked pillow choices - soft & firm.
Everyone one on duty, day or night was very helpful.
Desk people very helpful with directions, even made us copies of MapQuest directions.
Sharita, at the desk, was very helpful with directions to the motel, even knew the exit numbers where we needed to get off, to get to the motel.
Rooms were very clean, and very new.
We liked the refrigerator in the room, that we could use.
Thank you for the popcorn and water bottles when we arrived and then again when we left. Wonderful perk for us.
August 30, 2013
Rated 5.0 out of 5.0 by Bonita22 Smooth
I was acknowledged for being a member, no delays. Friendly staff. I am a local, just wanted to have a quiet evening to myself and I was able to do just that. Not one negative thing to say about my stay.
August 29, 2013
Rated 5.0 out of 5.0 by thechangeup unbelievably nice
Perhaps the nicest standard hotel room I've ever seen. Large HD tv, very spacious, excellent connectivity (HDMI, PC, USB, etc.) to the tv. Just a really fantastic layout.
August 28, 2013
Rated 5.0 out of 5.0 by Sonshine109 Very pleasant stay
The hotel was clean, and the staff was friendly.we enjoyed our stay
August 23, 2013
Rated 4.0 out of 5.0 by Henleybabe13 Comfortable hotel & great staff
We were made very welcome at the hotel from the moment we entered the door.
The room was as comfortable as we expected, and the breakfasts were very full and various.
August 20, 2013
Rated 5.0 out of 5.0 by Jhug22747 Beautiful new room.
We often stay at Holiday Inns. This is an exceptional facility. The room was immaculate and the service was exceptional. We will go there again when in Charleston.
August 16, 2013
Rated 3.0 out of 5.0 by Thomas23 Room Service
My first day was terrible. I left my room at 9:30am and returned at 6:30pm. The room was not cleaned but they did leave clean towels next to the dirty ones...
Second Day, my room was cleaned but the towels was not changed. Started to check out. But no vacancies anywhere else.
The next two day were okay. The weekend staff was Outstanding!
August 16, 2013
Rated 5.0 out of 5.0 by suncity expectations
The title explains it all. I received in services what I expected.
August 12, 2013
Rated 5.0 out of 5.0 by ralvarez alvarez aniversary
Thoroughly enjoyed our stay staff at the desk was extremely knowledgeable and helpful cost a bit more than I wanted but still worthwhile only complaint is lack of real military discount for non active duty veterans not all military are on per diem
August 11, 2013
Rated 5.0 out of 5.0 by bap0804 Great place
Very convenient location, just minutes to downtown and Isle of Palms. Very clean and modern rooms. Will definitely be back!
August 10, 2013
Rated 5.0 out of 5.0 by Weda The decor is beautiful
This was my second time at this hotel and it was much better than the first. The furniture is of good quality and who ever selected them have excellent taste. I love decorating and I can honestly say the entire facilty was decorated beautifully, from the lobby to the room. I am not a breakfast eater and although I did not have the breakfast experience the dining area is very spacious as well as the room I stayed in. During my visit to the area I always stay at another location, I call it my favorite place to stay, and now I have the experience at this location and like it better.
August 10, 2013
Rated 5.0 out of 5.0 by cynsterwytche Model Staff
I have stayed in many IHG properties and was very impressed with this one. The staff were all very friendly and welcoming. I often travel alone and sometimes you just need someone to chat with to pass the time. The property is new and well maintained. The breakfast was wonderfully prepared and the staff right there to assist in any way. I highly recommend this hotel to anyone visiting the Charleston area. Superior service at a great price. And be sure to try the cheddar popcorn!
August 9, 2013