Rated 4.7 out of 5 by 253
Rated 5.0 out of 5.0 by crick Stellar customer service!
All HI Express employees that I came in contact with were very courteous, cheerful, and helpful. In particular... there was one member of the breakfast area wait-staff that went out of her way in giving me directions to get from the hotel to the Federal Law Enforcement Training Center complex. While I was eating breakfast she observed me struggling with a couple of maps and inquired if I needed any help with directions. Not only did she give me great directions but she followed-up the next morning inquiring if I had any problems getting to the site. Her efforts are to be commended. On her own... she went the "extra mile" in customer service which reflects well on her as well as Holiday Inn Express / IHG.
March 5, 2014
Rated 5.0 out of 5.0 by TravelGirl7 Friendly Staff keeps me coming back!!!
Love the location, but it's the friendly staff here that keeps me coming back here to this Holiday Inn when I'm in town visiting my son at The Citadel! They think of every detail and make sure you feel right at home, even when you're downstairs for the complimentary breakfast...they've gone above the call of duty to make sure we have everything we could ever need.
February 27, 2014
Rated 5.0 out of 5.0 by always-on-the-go enjoyed the weekend
My stay at Holiday Inn Express was very good. The group sales manager made it easy to book rooms, and went above and beyond in accomodating everyone. Would definitely stay here again.
February 27, 2014
Rated 5.0 out of 5.0 by Sunshine2011 Awesome Service
My husband and I came down for a Valentine's Marriage retreat and the hotel staff and the guest rooms were awesome. The cleaning staff treated us royal and supplied our every need. The cleanliness of the room was amazing. This is a hotel I would recommend to anyone and everyone who is coming to the Charleston area.
February 26, 2014
Rated 5.0 out of 5.0 by WT99 nice and convenient
We stayed three nights at this Holiday Inn. The staff is very friendly and helpful, this include the maid service, the front desk and the breakfast preparation staff. Our room was decent in size considering it contained two beds. There was a refrigerator in the room but no microwave. The breakfast was not bad; it usually had sausage patties, scrambled eggs, and sausage gravy with biscuits. On one morning there was some bacon, but it disappeared fast. The pastries are fresh and there were always fresh apples and bananas. The hotel proves a little of a challenge to get to coming from North I-26 as the exit for it is directly behind the one for the I-526 exit. It is a well marked exit as it is the exit for the Mall and the Outlet Mall. From the South I-26, it is and easy exit onto Montague. As a note if staying at the hotel if you which to turn left, you need to take the parking lot exit further from the traffic light. It is a quick 12 to 15 minute trip to downtown Charleston. It is close to the airport and next to the main road so if noise bothers you, you may not prefer it. I would stay here again.
February 22, 2014
Rated 5.0 out of 5.0 by Ken01 Great Service
Front Desk, Housekeeping and Breakfast was prefect! We all enjoyed our Pancakes so much!!
February 18, 2014
Rated 5.0 out of 5.0 by Aurph79 Excellent if you need airport hotel
Great service. Nice room. Ample choices on breakfast buffet. Sofa in room is small. King bed very nice. Love the shower instead of tub with shower.
February 17, 2014
Rated 5.0 out of 5.0 by Jerzee South Carolina Honor Chorus
We came down for our granddaughter to sing with the honor chorus from her school @ Liberty Elementary in Liberty, SC. By the way, they did a great job on Sat. morn.
We loved the stay. Was perfect for the 3) granddaughters with the inside pool and the gym. We all loved the breakfast and the sitting area. It was a great hotel and would definitely stay there again. Would very highly recommend to friends. Probably one of the best we have stayed in in a while.
Thanks for a great stay!
February 17, 2014
Rated 4.0 out of 5.0 by AlicesC26 Beds great, rooms clean great service with one issue
Over all great location and people the only negative was I requested a wake up call and didn't get it, that had me running about 35 minutes behind.
February 7, 2014
Rated 5.0 out of 5.0 by ro1234 good experience
great hotel. slept good. gave me the floor and view that i wanted. only con is that i found a hair that wasnt mind in one of the bathroom towels.
February 6, 2014
Rated 5.0 out of 5.0 by TravellertoSC Great hotel experience
This hotel was comfortable, clean, stylish and attaractive, and the hotel staff were very friendly and hospitable. The room was great--comfortable bed, sofa, great bathroom. The complimentary breakfast was very good and appreciated. All in all a great stay.
February 5, 2014
Rated 5.0 out of 5.0 by Judy_cal Charleston
Great place to stay. Quick and easy access from airport. NIce breakfast room with lots of choices. Friendly staff
February 4, 2014
Rated 5.0 out of 5.0 by OwensPLDC Great Stay
My wife and daughter stayed as part of Volleyball Tournament. They both were VERY happy with accommodations - especially the hotels' breakfast! The staff was very friendly, helpful and courteous. Location was close to venue, food and shopping. Would definitely stay here again.
January 24, 2014
Rated 5.0 out of 5.0 by sc girl great service
Great stay wonderful service free breakfast
large guestrooms good tv stations free wi fi
January 23, 2014
Rated 5.0 out of 5.0 by scgolfer71 First Choice in North Charleston
I have stayed here three times, and each time the quality, service and comfort are excellent.
January 17, 2014
Rated 4.0 out of 5.0 by Rehab Addict Good place to stay
Comfortable and good location to food and major highways. Rooms are fairly new and well maintained.
January 13, 2014
Rated 5.0 out of 5.0 by MarkTiger1978 Clean rooms, friendly staff, great Fitness center, pool and spa
This Holiday Inn Express was very clean and well maintained. I was especially impressed with the friendliness of the staff, the fitness center, pool and spa. The breakfast was great!
January 11, 2014
Rated 5.0 out of 5.0 by golfr1961 Best Holiday Inn Express in the region
I have stayed at this hotel many nights and its my favorite HI Express. The Internet is great the décor is lovely and the room is well designed for business and leisure travel. Its close to great restaurants and shopping
I highly recommend this hotel to all!!!
January 6, 2014
Rated 5.0 out of 5.0 by WestchesterNewYorker Highly Recommended
The staff at this hotel make you forget you are staying at a large chain hotel. They were all friendly and helpful and seem to enjoy and take great pride in their work. The hotel itself is very clean and new looking. The rooms are spacious with nice accouterments and the beds very comfortable. I enjoyed a leisurely swim each evening in the pool. I would definitely recommend this hotel. The only thing I would recommend is having a car if you stay here due to location.
January 5, 2014
Rated 5.0 out of 5.0 by DHJ3 Great Family Reunion Experience
My extended family members, my husband, and I enjoyed our relaxing stay at this fine hotel in early November of 2013. We were visiting the exciting city of Charleston for a weekend family reunion, and were not disappointed in the comfort and amenities offered by the hotel. Our rooms were clean. The breakfast was good. A family member commented that she wished this hotel also offered lunch and dinner dining services because the complimentary breakfast was so good. The only negative we experienced was that our room keys stopped working hours before our checkout time on the day of our departure.
December 28, 2013
Rated 5.0 out of 5.0 by sgeo Very nice hotel
This was an exceptional Holiday Inn Express. The room was very well appointed and we had a great time.
December 22, 2013
Rated 5.0 out of 5.0 by Michael126 Thanks for a good night's sleep before an early flight
Enjoyed my stay here. Everyone was nice and I didn't have a problem. Thanks.
December 21, 2013
Rated 5.0 out of 5.0 by ShaTay13 Pleasantly Suprised, Exceeded Expectations!
Our family had an absolutely wonderful stay. The hotel staff was friendly and knowledgeable. All of our request we fulfilled. Check in was quick and easy. The breakfast is nice! Pam made us feel very special during breakfast and was eager to assist us in any way! We will definitely stay again!
December 11, 2013
Rated 5.0 out of 5.0 by PAvett loved it!
Loved the pillows!!!!! Would love to visit again with more time to explore the area.
November 27, 2013
Rated 5.0 out of 5.0 by DCS4 awesome HIX
another review was spot on. this place is one of the nicest HIX I have been in.
Rooms-new, updated, modern feel, classy look
Furnishings-very nice, clean, like new look
Decor- very cool
Amenities- extras are there, and awesome. book lights on bed are very handy. backlighting behind bed are great
Layout of rooms- very nice
Staff- very friendly and helpful
General appearance - upscale
General condition - looks brand new, clean and kept that way
November 25, 2013
Rated 5.0 out of 5.0 by BusyMother Wonderful place - very nice, retro decor!!! Loved the look and comfort, but internet is very slow!
Wonderful place - very nice, retro decor!!! Loved the look and comfort, but internet is very slow! Sadly, as I was trying to upload pics of my cruise and Charleston vacation, the wait was long due to very slow internet service. Otherwise, though, it was a beautiful King Suite, and I'd love to stay here again when we visit again!
November 21, 2013
Rated 4.0 out of 5.0 by Southbrook Terrible Internet Service
Slowest internet connection I have ever seen at a name brand hotel
November 15, 2013
Rated 5.0 out of 5.0 by Carolinaretirees One of the best
This definitely is one of the best HIE we've ever stayed at. Every detail wasn't spared. One hour after we were in our room, the desk manager called and asked if everything was to our liking....great customer service. There was a module seating area to lounge in with a pull up table. Snake lighting for reading at night was over the headboard. Very comfortable bed and great desk chair....There was a walk in shower instead of a tub (who takes a bath when they are traveling anyway?) The room was so modern and upscaled. The lobby and other social areas were great...very comfortable, again clean and modern. And my husband was thrilled that they had convenient trays for coffee to bring four cups back to the room (usually he has to juggle only three with his hands). This is definitely a hotel that has been well thought out. A real winner.
November 14, 2013
Rated 5.0 out of 5.0 by Caellsai Temp. controls
Loved everything. Beautifully decorated. Only downside was the temp. controls. Very hard to regulate. Set on 73 you got AC. set on 74 the heat came on, way too hot. Could not control. Otherwise everything was great.
November 12, 2013
Rated 5.0 out of 5.0 by Deborah53 Wonderful stay
My husband and I stayed for 2 nights at this HIE location. We usually stay downtown but chose to save money this trip and stay away from the downtown area. We were pleasantly surprised at how nice the hotel was. We had a king suite that was spacious and comfortable.
The staff went out of their way to make sure that we had everything that we needed. All staff members were so friendly.
We spent lots of time downtown and were happy to see that from the hotel to downtown only took 6 minutes!
November 7, 2013