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Rated 4.7 out of 5 by 137 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and fluffy towels. This is a very nice hotel in all aspects. The only minor issue was the carpet had a couple stains which may have been the cause of a slightly off odor in the room - nothing serious though! Otherwise a great stay! July 7, 2014
Rated 5.0 out of 5.0 by Coard Family Reunion My entire family was pleased with the accommodations. July 3, 2014
Rated 4.0 out of 5.0 by Overall average stay for Holiday Inn I will overpay to stay at a Holiday Inn because the beds are so comfortable. I have a Select Comfort sleep number bed at home, and honestly, I sleep just as good at the Holiday Inn. This location was clean and close to the interstate with plenty of nearby restaurants. The breakfast is typical for most Holiday Inn's - something for everyone. The only negative experience was the staff who did not go out of their way to break a smile or acknowledge a Priority Club member. My little girl was having surgery at the center next door, and they did honor my request for a late check-out to allow my child to rest after surgery prior to getting back on the road. Overall, an average experience. Not the best, not the worst. June 30, 2014
Rated 5.0 out of 5.0 by Clean comfortable and great service. One of the most clean and comfortable places I have ever stayed. The entire staff is great and makes you feel welcome. Highly recommend this hotel to anyone staying in the Charleston area. June 30, 2014
Rated 5.0 out of 5.0 by Wonderful staff I really wish I knew the name of the lady working the day I went to check in. She pulled a rabbit out of her hat ! Somehow showed a different date than I requested and the hotel was full. She found us a room and saved our vacation plans. Kudos to this young lady and to Holiday Inn North Charleston for bringing this person onboard to their staff. June 29, 2014
Rated 5.0 out of 5.0 by Great service, comfortable rooms, great breakfast Clean rooms, great staff. Comfortable stay with great free breakfast. June 29, 2014
Rated 5.0 out of 5.0 by Clean and safe Very clean hotel, friendly staff, and close to places of interest June 18, 2014
Rated 5.0 out of 5.0 by NIce place Rooms were nicely decorated and very clean. The pillows were very comfortable, the staff was very helpful. The only negative thing to say is it was hard to find on the GPS and not easy to see from the street. The positive part of that is the there was no road noise in our room. June 16, 2014
Rated 5.0 out of 5.0 by Good location and comfortable room Came for son's graduation from Navy power school. Very convenient location for this and easy to get to downtown Charleston, the beaches, and anywhere else you want to go. Staff very friendly and attentive. Not right on the main road, but easy to find. I liked that because it cut down on potential road noise. Comfortable room, although we could hear people in the room above stomping around. Need more outlets by the bed for phone chargers and our noise machine (used to drown out the stomping from above.) All in all, a comfortable stay, and I'd stay there again. Front desk staff is superb. June 16, 2014
Rated 5.0 out of 5.0 by Great place to stay Everything about this property was positive from the staff to the condition of the hotel. I would highly recommend this hotel when staying in the Charleston area. June 15, 2014
Rated 5.0 out of 5.0 by Great hotel to snooze and cruise We stayed here for the specific reason to snooze and cruise. The front desk personnel was so helpful in getting our shuttle time arranged for us. Upon our return when we couldn't reach our shuttle driver Angelique took care of us.She made contact for us and then contacted us with the necessary info to get us back to the hotel. We were so relieved when she said she would get us back to the hotel ,not to worry!! June 12, 2014
Rated 5.0 out of 5.0 by Weekend Escape Aungelique at the front desk was very helpful with maps, directions and check-in. This property is a great value and was the perfect place to rest between day trips to the beach and shopping/dining in the Charleston area, June 11, 2014
Rated 5.0 out of 5.0 by Before our cruise We booked this hotel while at home in VA. We had booked a cruise out of Charleston and wanted to come in ahead of time and see some of the city also. We were very pleased with the hotel and location to the Port. June 8, 2014
Rated 5.0 out of 5.0 by Great Experince, with great staff. Wonderful experience with kind and friendly staff. I recommend this hotel highly. May 30, 2014
Rated 5.0 out of 5.0 by Happy Cruiser The staff are super friendly and efficient. The hotel is clean and decorated nicely. Went on a cruise so parked and stayed, a great value. Liked the location, and will stay there again if we visit Charleston in the future. Thanks for a great stay! May 26, 2014
Rated 3.0 out of 5.0 by Grat service, but bed was uncomfortable. The room seems to be dark, not bright and welcoming as you enter. Once I walked around and turned on every light, then and only then did it brighten up. I think the dark color play a huge part in the mode of the environment. I travel and visit a lot of hotel and for some reason most of the Holiday Inns have dark colors. Once it was time to go to bed the first thing brought to my attention was the popping of the springs in the mattress. However, not only could I hear the springs, I could feel them as well. Please do not take my comments as though I was treated badly and taken out frustration out in an email. The staff was great and the location was ideal. I just think the bed need to addressed and maybe someone would think about connecting all the light in to one switch when you enter the room. Once inside allow the guest to reduce the amount of lighting they require. May 22, 2014
Rated 5.0 out of 5.0 by My new hotel of preference when I visit the area. Amanda and here staff are great and I wish I could name them all. One really nice amenity is the free gym passes they have for either Planet Fitness or the one I went to Select Fitness. The lengths that her crew went to make my stay enjoyable went far and away more than expected or hoped for. As a platinum member - as well as a member of other chains programs - I travel a lot and would like to thank Amanda and her staff for a pleasant stay. May 22, 2014
Rated 5.0 out of 5.0 by Best Hotel in the Area! The friendly staff is what makes this hotel so great. Everyone is very friendly and makes you feel at home. The Manager's reception is a nice touch. You will even be greeted and served by the manager herself. Everyone here goes out of their way to make your stay the best it can be. Highly recommended! May 6, 2014
Rated 5.0 out of 5.0 Great front desk staff The staff made the stay very enjoyable and the evening manager party was nice too. This is a very spiffy Holiday Inn Express. May 1, 2014
Rated 5.0 out of 5.0 Fantastic staff The front desk staff was very helpful and they made the stay enjoyable. The managers party was nice too. Spiffy place! May 1, 2014
Rated 5.0 out of 5.0 by Great Hotel and Location We came up for the weekend from St. Augustine, FL. We picked it because it was less expensive then the hotels closer to downtown Charleston. The hotel was very clean. The rooms were spacious and the bed was very comfortable. The staff were friendly and helpful. There are several restaurants within walking distance. It was an easy drive into downtown. We brought our bikes and planned to do the North Trails at Wannamaker County park but they were closed. We ended up taking a bike ride to the main entrance of Wannamaker County park which was literally 5 minutes away. The park has beautiful nature trails that we rode on. We didn't have our kids, but if we did they would of loved the park. They have great playgrounds and even a water park. We then enjoyed an ice cream treat at Bruster's Ice cream shop which is next to the hotel. We had a really relaxing experience. April 27, 2014
Rated 5.0 out of 5.0 by Love, love, love the staff Elizabeth, Carey, Jennifer - clone them & put them in all your establishments. They are absolutely the best. April 27, 2014
Rated 5.0 out of 5.0 by Another stop on our Souyh Eastern trip Another happy experience with Holiday Inn Express. as we continue our 5 week trek through the Olde Southe, Holiday inn Express proves again why it is one of our very favorite choices. April 23, 2014
Rated 5.0 out of 5.0 by Pleasant & Close to Charleston Our stay at Holiday Inn Express, North Charleston, was great. The room was clean and comfortable. Breakfast was varied from morning to morning. Room service was prompt and helpful. Internet access was fast and easy. We drove to Charleston several days and the historic district was a quick drive from the hotel. There was also a lot to do in North Charleston near our hotel (Tanger Outlet Mall, fresh seafood restaurants, etc.). April 21, 2014
Rated 5.0 out of 5.0 by Great place to stay before cruise I would highly recommend staying here. Unfortunately my husband had a kidney stone attack and we were 12 hours away from home. The friendly staff was able to direct me to the nearest hospital which Thank God was only a block down the street. Thanks to the staff for their help. If you are looking for a good place to stay prior to leaving for a cruise from the Port of Charleston this was a great experience for us. April 18, 2014
Rated 4.0 out of 5.0 by Friendly Staff and Nice Place This is a great hotel. It is close enough to get anywhere in the Charleston area pretty quick yet it isn't near as expensive as staying downtown. It is only a few minutes to downtown Charleston and only a few minutes to Summerville. Just about perfect. The staff can't be beat and if the roof hadn't leaked on our bed we would not consider another hotel when in Charleston. We were given a new room but it was a big pain. I don't think the roof is a common problem so it would not stop us from coming back. I guess it was a freak thing. We love having breakfast ready when we get up. The fact that it is free with the room is just great. This is a busy place but the staff keeps it friendly and we feel like we are staying with friends. April 16, 2014
Rated 5.0 out of 5.0 by No contest- This hotel is the best! We love this hotel! We have family living in Charleston and whenever we visit, this is our favorite place to stay. My parents stay at the Embassy Suites near the airport because they don't like to spend the few minutes it takes to get to Elms Center Road, but they pay a lot more and are never as happy as we are with the HI Express. Not only is the hotel great and the staff super, but it's also nice to get away from the hustle and bustle. Plus this is one of the few hotels that really pays attention and tries to meet any special requests you made when reserving your room. April 11, 2014
Rated 1.0 out of 5.0 by Worse Holiday Inn Worse holiday Inn I every stay at. My room was clean once during my stay. The fan in the bathroom did not work, which cause a Oder in my room all day. When I spoke to Holiday Inn staff about my room not being clean, she said housekeeping said there was a sign on my door do not deserve , which was a lie ! I had to set my trash in the hallway to be dumped. The next day when I decide to check out my trash was still setting in the hallway, and I also brought this to the Holiday Inn staff, and she told me well that's housekeeping issue. I ask Holiday Inn staff about the company came in from progress that was drinking beer in the breakfast area, of course she didn't have a answer for that either. I have stay at many Holiday Inn and gave great review , but I want with this one. Time to get a update on rooms and staff. I will give a top star for the breakfast. April 11, 2014
Rated 5.0 out of 5.0 by Great! The staff is fantastic as well as everything else. March 16, 2014
Rated 5.0 out of 5.0 by A great place to lay your head and close to everything Charleston! I was in town for a book signing and as an author, I have stayed in many hotels but this was at the top of the list. It was obvious it was a newer hotel and the cleanliness showed. The beds were very comfortable, the bathroom really roomy and clean and the breakfast area was large enough to accommodate a large breakfast crowd. There was a great variety of foods to choose from and it was all good. Thank you for a lovely stay. February 26, 2014
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