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Rated 4.8 out of 5 by 149 reviewers.
Rated 5.0 out of 5.0 Great front desk staff The staff made the stay very enjoyable and the evening manager party was nice too. This is a very spiffy Holiday Inn Express. May 1, 2014
Rated 5.0 out of 5.0 Fantastic staff The front desk staff was very helpful and they made the stay enjoyable. The managers party was nice too. Spiffy place! May 1, 2014
Rated 5.0 out of 5.0 by Great Hotel and Location We came up for the weekend from St. Augustine, FL. We picked it because it was less expensive then the hotels closer to downtown Charleston. The hotel was very clean. The rooms were spacious and the bed was very comfortable. The staff were friendly and helpful. There are several restaurants within walking distance. It was an easy drive into downtown. We brought our bikes and planned to do the North Trails at Wannamaker County park but they were closed. We ended up taking a bike ride to the main entrance of Wannamaker County park which was literally 5 minutes away. The park has beautiful nature trails that we rode on. We didn't have our kids, but if we did they would of loved the park. They have great playgrounds and even a water park. We then enjoyed an ice cream treat at Bruster's Ice cream shop which is next to the hotel. We had a really relaxing experience. April 27, 2014
Rated 5.0 out of 5.0 by Love, love, love the staff Elizabeth, Carey, Jennifer - clone them & put them in all your establishments. They are absolutely the best. April 27, 2014
Rated 5.0 out of 5.0 by Another stop on our Souyh Eastern trip Another happy experience with Holiday Inn Express. as we continue our 5 week trek through the Olde Southe, Holiday inn Express proves again why it is one of our very favorite choices. April 23, 2014
Rated 5.0 out of 5.0 by Pleasant & Close to Charleston Our stay at Holiday Inn Express, North Charleston, was great. The room was clean and comfortable. Breakfast was varied from morning to morning. Room service was prompt and helpful. Internet access was fast and easy. We drove to Charleston several days and the historic district was a quick drive from the hotel. There was also a lot to do in North Charleston near our hotel (Tanger Outlet Mall, fresh seafood restaurants, etc.). April 21, 2014
Rated 5.0 out of 5.0 by Great place to stay before cruise I would highly recommend staying here. Unfortunately my husband had a kidney stone attack and we were 12 hours away from home. The friendly staff was able to direct me to the nearest hospital which Thank God was only a block down the street. Thanks to the staff for their help. If you are looking for a good place to stay prior to leaving for a cruise from the Port of Charleston this was a great experience for us. April 18, 2014
Rated 4.0 out of 5.0 by Friendly Staff and Nice Place This is a great hotel. It is close enough to get anywhere in the Charleston area pretty quick yet it isn't near as expensive as staying downtown. It is only a few minutes to downtown Charleston and only a few minutes to Summerville. Just about perfect. The staff can't be beat and if the roof hadn't leaked on our bed we would not consider another hotel when in Charleston. We were given a new room but it was a big pain. I don't think the roof is a common problem so it would not stop us from coming back. I guess it was a freak thing. We love having breakfast ready when we get up. The fact that it is free with the room is just great. This is a busy place but the staff keeps it friendly and we feel like we are staying with friends. April 16, 2014
Rated 5.0 out of 5.0 by No contest- This hotel is the best! We love this hotel! We have family living in Charleston and whenever we visit, this is our favorite place to stay. My parents stay at the Embassy Suites near the airport because they don't like to spend the few minutes it takes to get to Elms Center Road, but they pay a lot more and are never as happy as we are with the HI Express. Not only is the hotel great and the staff super, but it's also nice to get away from the hustle and bustle. Plus this is one of the few hotels that really pays attention and tries to meet any special requests you made when reserving your room. April 11, 2014
Rated 1.0 out of 5.0 by Worse Holiday Inn Worse holiday Inn I every stay at. My room was clean once during my stay. The fan in the bathroom did not work, which cause a Oder in my room all day. When I spoke to Holiday Inn staff about my room not being clean, she said housekeeping said there was a sign on my door do not deserve , which was a lie ! I had to set my trash in the hallway to be dumped. The next day when I decide to check out my trash was still setting in the hallway, and I also brought this to the Holiday Inn staff, and she told me well that's housekeeping issue. I ask Holiday Inn staff about the company came in from progress that was drinking beer in the breakfast area, of course she didn't have a answer for that either. I have stay at many Holiday Inn and gave great review , but I want with this one. Time to get a update on rooms and staff. I will give a top star for the breakfast. April 11, 2014
Rated 5.0 out of 5.0 by Great! The staff is fantastic as well as everything else. March 16, 2014
Rated 5.0 out of 5.0 by A great place to lay your head and close to everything Charleston! I was in town for a book signing and as an author, I have stayed in many hotels but this was at the top of the list. It was obvious it was a newer hotel and the cleanliness showed. The beds were very comfortable, the bathroom really roomy and clean and the breakfast area was large enough to accommodate a large breakfast crowd. There was a great variety of foods to choose from and it was all good. Thank you for a lovely stay. February 26, 2014
Rated 5.0 out of 5.0 by Awesome The staff here were so friendly and my daughter made new friends!!!! February 23, 2014
Rated 5.0 out of 5.0 by Kenny is good people I am very pleased with the quality of my stay at this Holiday Inn Express. The staff is very knowledgable and friendly. They have a way of making me feel at home especially Jenny. She is awesome to talk to and deal with. She and the rest of the night crew made me feel very welcome. Job we'll done. Keep up the awesome work. February 23, 2014
Rated 5.0 out of 5.0 by great service and rooms Great place to stay and the rooms are a 5 star . the staff helped in all ways. February 12, 2014
Rated 5.0 out of 5.0 by Tiderunner C Front desk staff very friendly and helpful. Got a sense they really enjoy what they do. Genuine. February 11, 2014
Rated 5.0 out of 5.0 by Accommodating & Friendly While there are several places to chose from in the area. Holiday Inn in North Charleston is my choice. January 27, 2014
Rated 5.0 out of 5.0 by Over Night Stay on Christmas Eve 2013 The Stay was very nice for the night....the check in was quick and the receptionist was very nice!! December 28, 2013
Rated 5.0 out of 5.0 by great stay Front desk staff was excellent both upon check in and my departure. The welcoming happy hour was a real nice touch, especially for weary business workers! November 19, 2013
Rated 5.0 out of 5.0 by Excellent Staff Everyone at this Holiday Inn did everything they could to make your stay special. They were tremendous and I can't recommend them highly enough. November 17, 2013
Rated 5.0 out of 5.0 by Excellent Staff This is one of the best staff I have had the pleasure of staying with. My house keeper was one of the best I have ever had. My hat goes off to everyone would gladly recommend this hotel to anyone 5 star service at a 2 star price what a deal! November 4, 2013
Rated 5.0 out of 5.0 by Clean & Comfortable Comfortable and clean room. Friendly Staff. Staff was knowledgeable about area attractions. November 4, 2013
Rated 5.0 out of 5.0 by Good Stay We always enjoy Holiday Inn Express. This one missed a couple of small items (no liner in ice bucket, coffee pot not cleaned) but overall, very nice. Breakfast was very good. Just the right distance from downtown Charleston to be quiet yet convenient. We will definitely stay there again in the spring when we return. October 31, 2013
Rated 4.0 out of 5.0 by Great service The staff is very friendly and willing to help in any way. The room was clean and neat with no musky smell which usually accompanies hotel rooms. Would stay again. October 24, 2013
Rated 5.0 out of 5.0 by Wonderful experience My daughter and my husband stayed overnight for a golf tournament in the area. My daughter loved the hot breakfast choices, especially the cinnamon rolls. I have to take a moment to brag on the exceptionally caring lady who worked the front desk overnight. My daughter was nauseated, so my husband went down to find an ATM, so he could buy a Sprite. The clerk, upon hearing that my daughter was ill, immediately gave my husband change to buy my daughter a Sprite. In today's world, this is unprecedented! If you read this, and I want to thank you for your kindness and generosity! October 24, 2013
Rated 4.0 out of 5.0 by Great Staff Chelsea was outstanding. Genuinely interested in and concerned about us. She knew our names and was always VERY professional. In our opinion she should be training the staff of all Holiday Inn hotels on customer service. Liz was very helpful in providing information for us, and Joe went out of his way to get plastic bags for ice for us to treat a medical condition. There was an uncomfortable mattress on our bed which took away from our comfort. And the bottom sheets were fairly rough. Breakfast should concentrate more on healthy choices. Something with no sugar. All the yoghurt had sugar. The hard boiled eggs were overcooked. We really appreciated the 24/7 coffee and tea, and the managers reception. October 23, 2013
Rated 4.0 out of 5.0 by Quiet and comfortable. Great experience with friendly and professional staff. Staff was very helpful and courteous. Convenient location facilitated quick airport destination. I can always count on the IHG group...thanks. October 20, 2013
Rated 4.0 out of 5.0 by Very nice Hotel! Very nice hotel. Stayed at many of times! Highly recommend! October 15, 2013
Rated 4.0 out of 5.0 by Challenge handled We have started staying at this Holiday Inn Express when we travel to North Charleston. The guest service has won us over. On our most recent stay our initial room had a strong odor as we entered the room on arrival. The front desk was able to switch us to a new room and also upgraded us to a suite! We'll be back! October 8, 2013
Rated 5.0 out of 5.0 by Staff is very friendly and hotel kept very clean I would recommend this hotel to others with no hesitation. Need to get with Garmin about address. September 25, 2013
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