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Rated 4.7 out of 5 by 134 reviewers.
Rated 4.0 out of 5.0 by The Toilet I enjoyed my stay up until my last morning. My toilet became clogged, so I called the front desk asking for a plunger. I was told by the person at the desk and I quote. " You'll have to wait until some one from housekeeping can get one for you". This was before 6am. A person came to my room with a plunger as I was leaving to go to the house of worship. Some 3 hours later. I did not use the toilet for obvious reasons. So the only way I would consider staying there again is if I remembered to pack my own plunger! July 7, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable. We have stayed many times at Holiday Inn Express Charleston-North and will be staying there every time we are in the area. It is very clean, the service is great, and the beds extremely comfortable. May 26, 2013
Rated 5.0 out of 5.0 by Southern Comfort Enjoyed every minute of our stay. Greeted with a professional attitude and demeanor, provided with a perfect room, well appointed and clean. Food service was great and we were provided with excellent suggestions for our first visit to see the best of North Charleston and old Charleston, South Carolina. We will definitely return to this property on our return visit as soon as we can arrange it. Good job from all the staff and we really appreciate the manner in which we were treated. May 6, 2013
Rated 5.0 out of 5.0 by Great experience On arrival we were greeted and upgraded smoothly and we were not kept waiting after a long day of driving. Staff pleasant and we found the room assigned clean and orderly, allowing us to relax and rest comfortably. Good job! May 6, 2013
Rated 5.0 out of 5.0 by Great Room Great Large Jacuzzi Room. Wonderful staff. Really enjoyed my Birthday May 3, 2013
Rated 4.0 out of 5.0 by Friendly staff and comfortable room My sincere thanks for the friendliness of your attentive staff. I have really felt at home during these six months. April 22, 2013
Rated 1.0 out of 5.0 by Terrible Upstairs Neighbors While I generally like staying in the Holiday Inn, I did not enjoy my stay at this particular one. My upstairs neighbors were incredibly loud and inconsiderate. They didn't go to bed until after midnight and then they woke and did calisthenics at 5:30am, so I only received between 4 and 5 hours of sleep for the 4 nights I stayed. When I contacted the front desk, I was told that the walls were thin in this particular hotel and there were no other rooms I could be moved to. I will never stay at this location again. April 11, 2013
Rated 5.0 out of 5.0 by Comfortable and great service My stay Holiday Inn Express met erverything I expected April 10, 2013
Rated 5.0 out of 5.0 by Awesome Entire Staff was friendly and knowledgeable. Hotel was very clean. Made our entire trip relaxing. Washer and Dryer on sight was a bonus as we caught some unseasonable weather (did not pack enough warm clothes) Was very close to everything , Downtown Charleston, outlet mall, nice beaches, and lots of restaurants. We will defiantly come back! April 9, 2013
Rated 5.0 out of 5.0 by Terrific staff that go out of their way for you We have stayed at the hotel twice to visit nearby family. We hosted Easter dinner in the hotel this last stay. The staff were proactive, gracious, and helpful. They allowed us to use the dining room, supplied us with materials we needed (all complimentary), and went out of their way to make our holiday outstanding. For example, one family member was bottle feeding an infant. A staff member noticed, and without asking, brought a baby blanket to the dining room and asked if he could assist with anything else. So, I have stayed in many hotels in dozens of countries. What truly makes this one outstanding is the friendly, proactive service. They really want you to have an outstanding time while you are there, and work hard to make it so. Of course, the hotel is clean, neat, and well taken care of, but so are many others I've stayed in. The staff here are truly special, however. April 7, 2013
Rated 5.0 out of 5.0 by wonderful staff The young lady working the desk when we arrived made us feel welcome and went out of her way to see we were in our room right away as we had traveled all night. She offered us free breakfast while she had the staff clean our room so we could get some rest. If I should ever be in the area again i would stay at this hotel. Further more their willingness to help and their caring attitude ensures that if I need a room anywhere I will be looking for the Holiday Inn Express. These young men and women working here should be given a big reward thank you guys for making my stay wonderful. March 30, 2013
Rated 5.0 out of 5.0 by No. Charleston As usual, everything was great. We always stay at your No. Charleston property twice a year. It's only a 10 minute ride into Charleston and the value is well worth it. No parking fees like other city hotels! Look forward to coming down in August. Pete P March 21, 2013
Rated 5.0 out of 5.0 by Highly recommend. I stay at this location for business, but would have no problem with having the family stay. Rooms are very clean and staff is very friendly. Being located just a few short blocks off the interstate makes for a much quieter room. For me as a business customer, a nice benefit is the ability to hard wire to the internet as opposed to wireless - which is also available. Much more stable and faster connections. May not sound like much, but believe it or not, there are a lot of "nice" hotels that only have wireless connections. March 20, 2013
Rated 5.0 out of 5.0 by Excellent value We have stayed here multiple times and have never been disappointed. The staff is very friendly and helpful, and the rooms clean and comfortable. Super value. March 19, 2013
Rated 5.0 out of 5.0 by Breakfast room Breakfast room was not big enough to accomadate- the hotel was full. Hard to get a seat and tables on top of the next one no room to get in between to sit down-not very comfortable situation. The attendent had a hard time replenishing items, with so many people and so little room. Our room was big and the bed comfortable and the shower was great. We were at the end of the hall and it was quiet. Thought the price of the hotel was high, when we can go 6 miles west and stay at the Holiday Inn Express Summerville for quite a bit less (we have stayed there many times). Desk clerk, William, was very nice and reminded us to change our clocks ahead. March 16, 2013
Rated 5.0 out of 5.0 by Excellent place to stay We were going on a cruise and needed a place to stay. I usually look for a Holiday Inn. This was a nice place with very clean rooms and friendly staff. They showed us options for nearby restaurants and also on what to do in Charleston before we boarded the cruise ship. Breakfast had a good variety. If we visit Charleston again, we will definitely stay here. February 24, 2013
Rated 5.0 out of 5.0 by HOME AWAY FROM HOME When you walk in, not only are you greeted by the amazing aroma but the awesome staff. This location is now one of my favorites. They recognize priority club members and the rooms are excellent. You couldn't ask for more. Definitely will love your stay. February 2, 2013
Rated 5.0 out of 5.0 by Wonderful Staff We stayed in late December. Every member of the staff with whom we interacted was extremely helpful. This included the Manager, Front Desk personnel, Housekeeping - everyone! The rooms are large, comfortable, and clean. We will be back. We highly recommend this hotel. January 30, 2013
Rated 5.0 out of 5.0 by Best Service I stayed here for 10 nights and it was wonderful. I usually sleep on a Tempurpedic bed and when I travel I usually find myself in pain from sleeping on an unfamiliar bed that is not comfortable. I left in just as good a condition as I was in as I got there with. The hotel staff is very nice and attentive, even the cleaning ladies would stop and say good morning as I passed. The rooms are spacious, clean, and with plenty of furniture. The location was great with access to everything I needed during my stay with-in a few miles. The managers reception is wonderful and helpful. Its great to get a snack in the evenings with a ccol drink to help relax after a long day. It helped me to save as they served enough food that I often didn't need to go out to eat. Laundry is important on a long stay and I was able to use the washer and dryer but they also had dry cleaning available if I had desired to use it. Having just recently visited another hotel that was a 5 star hotel in another city and not having a good high quality iron and ironing board it was a welcomed sight to see a good iron and ironing board at this hotel which was much cheaper to stay at. For most this might not be a big deal but being an old soldier I find it important to have my clothes looking good because it reflects on me personally. Having the ability to make my clothes look good made my visit much more enjoyable. Thank you Holiday Inn. January 28, 2013
Rated 5.0 out of 5.0 Last Minute Stay When a family member was hospitalized at a nearby facility, I began searching for overnight accomodations. I always seek out HI Express due to my positive experiences in the past. This location was no disappointment! The staff were incredibly friendly. The evening reception was a welcome break from a hectic day. Room was comfy. January 22, 2013
Rated 5.0 out of 5.0 by north Charleston, sc first visit I stayed at this hotel for my first visit to the charleston area. Room was a regular 2 bed room. The morning breakfast was terriffic! Plenty of choices pancakes, oatmeal, bagels, rolls, fruit, eggs, and more. The staff especially the afternoon and evening staff were helpful and very friendly. I am mobility challenged and everyone and everything was the best in helping my situation without being annoying or making me feel bad like other places. I have nothing but the best of compliments for the staff and property. Highly recommend this hotel to anyone, families, couples, single traveler, tourist, or elderly. I stayed here my entire 4 days in the area, with never a problem or issue. January 19, 2013
Rated 4.0 out of 5.0 by Nice Hotel I always stay at this hotel when I travel to Charleston for business. It is always clean and the staff friendly. January 3, 2013
Rated 5.0 out of 5.0 by Great value, great place to stay! This is the third time we stayed at this hotel during a trip to Charleston and will, more than likely, stay there again on future trips! Everyone is very friendly and yet not lacking in professionalism, the premises are neat, clean and comfortable, and the location is centrally located and just off a main area highway January 2, 2013
Rated 5.0 out of 5.0 by Great staff Staff are most accommodating and go out of their way to make your visit a pleasant one. December 4, 2012
Rated 5.0 out of 5.0 by Good service This was my third visit to this Holiday Inn Express. And i'm already looking forward to going back. November 26, 2012
Rated 5.0 out of 5.0 by amazing customer service The entire staff at this hotel was always courteous and friendly each time I saw one of them. They were helpful when asking questions, there to chit chat and joke when we needed a break from work, and very accommadating to our needs and wants. I have to say that overall, this was the best Holiday Inn that I have stayed at in the many years of traveling for business. November 24, 2012
Rated 5.0 out of 5.0 by Excellent service and high standards This by far is my favorite Holiday Inn to stay at when I travel for my job. The rooms are always so clean, and they smell fresh on every trip. This Holiday Inn has a lot of pride and it shows through great service and the accommodations. November 20, 2012
Rated 3.0 out of 5.0 by Nice Hotel Nice place for the price. Clean, nice beds, good internet reception, and friendly staff. November 15, 2012
Rated 5.0 out of 5.0 by All our needs were met...and then some My husband and I usually try to find a motel/hotel for around $75 a night, but since we had our teenage granddaughter with us we wanted the extra security of our room door "inside". The room was beautiful and clean, the staff helpful and friendly, and the breakfast delicious. We especially liked the breakfast room as it offered a very pleasant decor, morning news, and a newspaper. We would stay again, but would prefer the rate to be lower, especially since we are seniors and we were in North Charleston, not Charleston. November 4, 2012
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