Rated 4.3 out of 5 by 222
Rated 3.0 out of 5.0 by PoppyNonie Trip with Grandkids
The king beds were exceptionally comfortable; however, the room was a little crowded with 2 king beds. The staff were friendly and helpful. The breakfast provided was standard hotel fare; the hot cinnamon rolls were wonderful. Our only complaint related to the Housekeeping staff. The room was not thoroughly cleaned on arrival (moldy container in fridge and paper wrapping on floor) and we had issue with them cleaning the room on our first morning, they just didn't do it even when we complained. There were four people registered in the room and they only provided 3 towels, we had to ask for the 4th towel EVERY day. They did not refill the complimentary coffee every day, again we had to ask.
June 15, 2016
Rated 4.0 out of 5.0 by GWCHEERDAD1 WORK STAY
Very nice hotel. great staff and good beds. will stay again while in area for work
June 15, 2016
Rated 5.0 out of 5.0 by Pammi72 Excellent services
I had to take a business trip to Richmond and I was looking for a hotel. The staff was friendly and extremely helpful with recommeding a room.
June 6, 2016
Rated 5.0 out of 5.0 by carmen1961 Great Place to Stay
We stayed at this hotel because we had a wedding to attend. When we arrived there was a mix up with our reservation but Tim at the hotel reservation desk was able to quickly solve the problem. Thank you Tim for making our trip a lot less stressful. I would recommend this hotel. The breakfast was good. The hotel was very clean and the staff were very friendly. Even on the day when we were checking out...and I wish I got her name...came and knocked on our door to see if we were still there. She said take your time no rush.
Overall a very good stay. If I am ever back to this area again I will be staying in this hotel.
Again Tim thank you very much for making not just my stay but my other family members who also booked their rooms here a very enjoyable one.
June 6, 2016
Rated 4.0 out of 5.0 by smokey1640 nice visit
overall good experience, air/heat a little loud,bed a tad too soft for me
May 28, 2016
Rated 4.0 out of 5.0 by skinotz1 nice
will do it again for business. nice place, one more word
May 25, 2016
Rated 5.0 out of 5.0 by Enjoyable Experience Clean hotel and Excellent Breakfast
Stayed here for two nights for a work trip. Cost was pretty high considering the type of hotel, but it was obviously due to demand. Had to bring my dog, of which the pet fee was not outrageous at $20/night. Breakfast was excellent with plenty of choices and the eating area was plentiful compared to most hotels where there is only seating for maybe 25 people. Staff was extremely friendly from multiple front desk workers to the cleaning staff. I would definitely stay here again.
May 19, 2016
Rated 5.0 out of 5.0 by Xtina18 Great continental breakfast, very comfortable room
Very comfortable room, complimentary, fast wifi and awesome continental breakfast. Even a free printer too!
May 14, 2016