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Rated 4.3 out of 5 by 183 reviewers.
Rated 3.0 out of 5.0 by Poor heating Everything was great about the room but the heating system. I should have just asked for another room. I"m sure they would have accommodated me. January 20, 2015
Rated 5.0 out of 5.0 by Comfortable hotel in a good location Comfortable hotel with enough amenities and facilities for an extended stay. Location suits as it is only a 10 minutes drive to the centre of North Conway, only up to 15 minutes walk to several restaurants (one of the valley originals is across the road) and opposite the outlets. The staff are friendly and willing to help. The breakfast is standard HI Express fare. The lighting could be improved especially in the winter for rooms situated at the back of the hotel where there are tall trees. It is difficult to read in daylight even with the lights on and the lighting could be brighter for night time. January 20, 2015
Rated 5.0 out of 5.0 by Great service, clean ocommodations. We enjoyed our stay very much, the staff was quite friendly and helpful. Two issues of concern, the bed seem to have a plastic cover over the mattress which made noise and was uncomfortable. The hot tub needs a little attention and a little more care around the pool. More decretive or color. Plants would help. January 15, 2015
Rated 5.0 out of 5.0 by great stay Very friendly staff, comfortable and clean room. Only thing wish pool was open later as I arrived late my first night and it was closing soon January 12, 2015
Rated 4.0 out of 5.0 by Par for the course Hotel was as I have come to expect from the Holiday Inn Express chain; clean, predictable, quiet, uneventful. That's what I wanted for my family's one-night stay. I marked its value as average because given its price bracket I'd expect the same from most chain hotels in that class. My only adverse comment is reserved for breakfast and is the same I have for most chain hotels. Eating food off paper and plastic plates with plastic cutlery, and drinking from plastic cups, is wasteful and, above all, quite squalid. It's an economy too far and I hate it. January 6, 2015
Rated 4.0 out of 5.0 by Welcoming staff, clean and a good value for skiing Repeat customer over the years. A good value with a clean comfortable room. We were able to accommodate 2 adults 3 teenage children with a roll out. Cranmore skiing discount tickets at desk helped save even more. Staff was excellent! January 5, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express Great place to stay! Convenience location, nice, clean accommodations, very friendly staff, easy check in and check out, just an all around pleasant experience. December 11, 2014
Rated 5.0 out of 5.0 by One of better Holiday Inn Express Hotels The staff is always top notch. We have never had a room complaint. If you can get into one of the Fireplace Feature Suites you will not regret it. The property is located within walking distance of several Outlet Stores. Many excellent restaurants in the area. Lots to do. December 10, 2014
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