Rated 4.6 out of 5 by 447
Rated 5.0 out of 5.0 by runger12 Friendly Staff!
I reserved a total of nine rooms for colleagues and myself. The front desk was ready for us when we stopped in and made sure to let us know they were available should we need something. They made the processing of all rooms on one bill simple and seamless. The breakfast provided a variety of foods and were able to satisfy everybody in the group (one with a food allergy and a vegetarian). One check-in and check-out, the staff were kind, courteous, and extremely friendly. This hotel had some of the best customer service I've experienced in a long time.
October 9, 2015
Rated 4.0 out of 5.0 by BigRog older hotel in process of updating
This is an older hotel, kept up as well as can be expected, nice staff, good food for breakfast, quiet neighborhood once the sun goes down, which is good since trucks traveling on the road in front of the hotel can be heard in the room we were in. They are in the process of expanding the hotel which will definitely improve the quality of this hotel.
October 8, 2015
Rated 5.0 out of 5.0 by fritz21 Great stay and great service
Our stay was very pleasant and the room was very nice. It was a quiet place to come and relax. The room and bathroom had plenty of space to move around in. The evening front desk clerk was very pleasant and helpful. Even though there was expansion construction of the hotel, we were not awaken by the workers. We would definitely recommend this hotel and plan to stay here next year!
October 8, 2015
Rated 5.0 out of 5.0 by roger924 love the breakfast and pool
great experience at your facility. Only problem was a loose drain cover in the Jacuzzi which had 2 rusty screws sticking up. I stepped on one of them but no damage. Told front desk and they dealt with it immediately. Looks like corrosion ate away at the screws and they deteriorated to the point where they could no longer hold the cover on. Hard to see and stuff happens. No problem.
October 8, 2015
Rated 4.0 out of 5.0 by smith28 Convenient stop over on I-90
We just needed a place to stay the night on our drive along I-90. Staff was friendly, rooms were clean and the breakfast was hot----all that we needed on a quick overnight stay.
The only negative was the lack of parking. We had to park next door at the restaurant and it wasn't well lit. The building is currently under construction where they are adding additional rooms on at the back of the hotel. I think this was to blame for the lack of parking.
October 6, 2015
Rated 1.0 out of 5.0 by Phigg disappointed
Hotel was dingy compared to others I've stayed in. The construction made the situation worse. parking lot was dirty and parking was limited. Hotel was very noisy and unsecured tarps were loudl flapping in wind all night long right outside my window.
Overall very disappointed in this hotel. Staff was alerted about the condition.
I thought at a minimum should of received a discount or a reduced rate or a free stay at an HI on next business trip.
October 5, 2015
Rated 5.0 out of 5.0 by Gailcanoe Great hotel for the wine festival!
We were in town for the wine festival and the hotel shuttle was one of the reasons why we booked at this hotel. We were close by and didn't have to drive all weekend!
September 30, 2015
Rated 1.0 out of 5.0 by jackie12345 Dirty
Rude staff , nowhere to park, kids running and jumping all night above us. Bathroom was filthy and stunk. Shower curtain was filthy. Bed did not smell clean.
September 28, 2015