Rated 4.5 out of 5 by 110
Rated 5.0 out of 5.0 by Traci H Wonderful Staff and Clean Hotel
We've stayed at this location on several occasions. The hotel is always clean, the staff always pleasant and very accommodating. I highly recommend if you need to stay in this general area, whether It be for visiting the wineries, or enjoying the winter sports at Peak-n-Peek, stay here! You will not be disappointed.
January 15, 2014
Rated 5.0 out of 5.0 by JaJe14 Wonderful staff
Stranded at Peak n Peek when car keys were lost in the snow. The staff at the Holiday Inn Express North East was so helpful in getting a room, allowing for late checkout while waiting for a key to be sent from home, and getting to/from the ski resort. They went above and beyond what they needed to do, making the situation less stressful. This is what makes a good company great!
January 10, 2014
Rated 5.0 out of 5.0 by bow14 Great:
Just Great, I call for a room at the last minute and the staff was able to fit me in with no problem thanks again to Linda and her staff.
January 9, 2014
Rated 5.0 out of 5.0 by Ivan999 Excellent Management & Service.
From the reception staff to the kitchen staff, they showed a genuine care for the hotel guests. We arrived late on a snowy night. We were surprised to find that the offering of hot soup and sandwiches. We are Platinum Members and have stayed at many Holiday Inns in USA, Canada and other countries. This is the first time we experienced such nice hospitality. On top of all this, it was a pleasant surprise to find that the snow on the windshield of our car was cleared by the hotel staff. All these extra services reflect the pride of ownership and a genuine care for the guests. It is rare these days in a money-driven service industry. We will vote this as the best Holiday Inn that we have
stayed in 2013.
January 7, 2014
Rated 5.0 out of 5.0 by Emily38 Nice Suite size for family
As always, the very, very friendly staff is one of our main reasons we like to stay here. Of coarse the included breakfast and the nice pool, whirlpool tub and sauna are a big hit with our family of three kids.
January 6, 2014
Rated 5.0 out of 5.0 by roberts453 Short stay
I was only there for less than 12 hours but it was a nice hotel and I slept well. The staff was extremely nice!!
January 5, 2014
Rated 5.0 out of 5.0 by Timber Tom Nice clean location at a reasonable price
We stayed there twice in late December. Everything about the hotel is great except the location could be better as there is not much for attractions or shopping near by. It is however right off the Interstate. Our only complaint was that one of the staff at the desk was not very friendly. Other than that, I would highly recommend it.
January 4, 2014
Rated 5.0 out of 5.0 by Edmdkg Very helpful and polite staff
Always helpful and polite staff. Treat all guests as VIPs. Even ensure car wont get stuck in winter weather by cleaning snow around car and placing snow melt at tires. Very impressed!
January 2, 2014
Rated 5.0 out of 5.0 by THREE D Very pleasurable stay
From the moment I checked in the staff was more than attentive and informative! From checkin to checkout, your HIE was a wonderful experience from what I've encountered in previous years! Your complimentary buffet was very nice, along with the little extras you & your staff provide.
December 30, 2013
Rated 5.0 out of 5.0 by Chucker218 Great stay Friendly staff
Stayed here for the week Dec 8th for work and the staff here bends over backwards to make sure your stay is a great one.
Like the fact that every night they had Soups and Sandwich's set up for the PC members
December 24, 2013
Rated 4.0 out of 5.0 by Allan71 warm and inviting
Clean and comfortable accommodation! Breakfast dining area is very warm and inviting, which was a nice way to end a good night's rest and begin our day and journey back home.
December 11, 2013
Rated 5.0 out of 5.0 by Sinsister97 GREAT HOTEL
Went with a friend for shopping over the black Friday weekend. Everything about this hotel was fabulous. The staff were friendly and very accommodating on arrival. I needed an extension cord and one was delivered to my room within 10 minutes of requesting it. The rooms were clean and pleasant on entry. The hotel was very quiet. There was no noise through the room. The beds were very comfortable. The breakfast was great on both days. It was hot and there was a lot of variety for everyone. Entrance to the highway to get to Erie was very easy. On check out the staff were very accommodating as well as giving water out on our journey home. They also made sure we had a copy of the hotel accommodation for the border.
Thanks for a great stay
December 4, 2013
Rated 5.0 out of 5.0 by Wkmoore28 Wow
I haven't stayed at a Holiday inn since the 70's and wow was I impressed! I will be back to this location and others!
November 20, 2013
Rated 3.0 out of 5.0 by SMcCafferty No hot water
We stayed at the Holiday Inn Express for the Erie Wine Tour and it was very easy to find. The hotel was clean and the beds were comfortable. There were lots of options for breakfast. One negative was that there was one elevator and it was very slow. The other negative is that I had no hot water when I took my shower. I had two other people staying in the room and I suggested they wait until they got home to shower if they could. The water wasn't even luke warm.
November 13, 2013
Rated 5.0 out of 5.0 by Beaver40 Great People, Great Service
Excellent customer service and attention to detail at time of check-in. Excellent breakfast and exceptionally good coffee.
November 4, 2013
Rated 5.0 out of 5.0 by TravellingRepairman Excellent hospitality
A comfortable, friendly, and great value with a good location.
It was a pleasure to have warm soup and a sandwich available when I arrived after 6:00pm.
October 29, 2013
Rated 5.0 out of 5.0 by BOSSMAN1977 Comfortable bed and great service.
good clean place to stay in North East PA, I am taken care of there.
October 25, 2013
Rated 5.0 out of 5.0 by Jojo414 Impressed!
We were so very impressed with these hotel. Everything was clean and ready for new customers. And the updates in the bathroom are comparable to more expensive chains. There was even a soap dish!!
October 23, 2013
Rated 3.0 out of 5.0 by Djrose520 Road Trip Oct 2013
It's what you expect when you visit Holiday inn express.
October 21, 2013
Rated 5.0 out of 5.0 by Suzettec95 Staff was super!!
My mother and I stayed for 2 nights as we were attending a wedding. The front desk was extremely accommodating in getting my sister and I 2 rooms across the hall from each other as my mother is disabled and we both needed to take turns caring for her. The staff was extremely friendly and helpful and the front desk manager even helped me take my luggage cart and my mother outside to the car and she helped my mom into the vehicle as we checked out!!! Great job!!!
October 17, 2013
Rated 5.0 out of 5.0 by ben27nickname dinner suggestion
Thank you Julie for the restaurant suggestion and phoned ahead reservation; it was a good call. It was a great experience.
October 14, 2013
Rated 5.0 out of 5.0 by JoeC70 Great Stay for Vine Country
This was one of the better stays we have had in vine country. The location is in perfect place to start your tour. The breakfast was great and people were great. We will do it again next year.
October 7, 2013
Rated 5.0 out of 5.0 by Traveler33 Great Staff
4th or 5th time I have stayed at this hotel.
Room are excellent, good breakfast
Staff has always been great
Very good value
October 6, 2013
Rated 5.0 out of 5.0 by grawolf Quick Stop
I made a quick stop here in my travels. The staff was very friendly and hotel was very clean. My biggest complaint was actually not with the hotel, it was with the lack of food in the area. The only place to eat is a bar/ pub next door that has very greasy food. I even tried to find a major pizza place to deliver and none delivered to the area.
The hotel and staff deserves five stars.. just wish this was a holiday inn that had their own resaurant.
October 6, 2013
Rated 5.0 out of 5.0 by Tigr38 Courteous staff and great rooms and service!
The staff did everything they could to make our stay wonderful. Even though we were there during a popular tourist attraction, everything possible was done to help make us feel welcome and comfortable. Thanks for a job well done. We will be staying there again. Looking forward to your expansion!
October 3, 2013
Rated 5.0 out of 5.0 by johnnys500 great staff
only issue was the back up Saturday morning was fix by the time we returned
October 2, 2013
Rated 3.0 out of 5.0 by NotHappy1000 Not Quiet
I travel a lot and stay in many different brands of hotels. I used to think of Holiday Inn and Holiday Inn Express as a step up in Hotels. The HiExpress hotel in North Eire, PA was a newly built hotel but it was not quiet. I could hear other guests walking and talking above me and beside our room. I have had quieter rooms in much lessor hotel chains. Also this hotel is isolated with only a near by bar for a restaurant which I could not take my family to. The Staff was friendly but the hotel should be avoided.
October 2, 2013
Rated 5.0 out of 5.0 by Pinkey Great place to stay after a long trip
Great staff. Friendly and very nice. The free sandwiches saved me from having to drag my mother out to dinner after a long and tiring ride. Just what we needed.
October 1, 2013
Rated 4.0 out of 5.0 by Welakeit Very relaxing, extremely friendly staff!
We booked into this hotel because of the great reviews it had been receiving. Let me say they were not wrong. The hotel is bright and fresh, and the rooms are warm and inviting. The pool temperature was perfect. We had a small problem with our room when we checked in, and the front desk clerk, Julia was quick to help resolve it by putting us into another room (the ac/heater unit was not working properly), we did see the staff going into the first room right away to access the problem. Our plans for an outing to the speedway had been cancelled because of all the rain, but again, Julia, the front desk clerk, was quick to help us new plans for the evening as it was out first visit to Erie. We went to Jr. Last Laugh, a good night out if you need to have a good laugh. The free breakfast was good, lots of choices and staff had it under control for making sure all the items were topped up and filled. A good price for the night. Thanks, Julia for helping us enjoy our weekend, with all your excellent ideas and perfect directions to some really nice places to visit and eat at. You definitely go above and beyond what is expected. Keep up the good job!!
September 27, 2013
Rated 5.0 out of 5.0 by sully10 friendly and great staff and service
The staff is very helpful and friendly. The rooms are spacious.
September 19, 2013