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Rated 4.6 out of 5 by 276 reviewers.
Rated 5.0 out of 5.0 by Great convenient travel stop We stopped during a drive from Boston to Chicago. It was a good place for an overnight. Well-maintained property, convenient restaurants. We checked in late, but there is a nearby Italian restaurant that delivers, and the food is quite good! The only drawback (temporary) is the construction associated with the addition of 60 new rooms. We strongly recommend this hotel. September 23, 2014
Rated 5.0 out of 5.0 by Gave just a little extra Loved the final touch of giving me two bottles of cold water upon check out for the rest of my trip! September 21, 2014
Rated 5.0 out of 5.0 by Very modern Excellent service provided at this hotel. The staff were very accommodating to my entire family. I was pleased with the service and the facility. September 19, 2014
Rated 5.0 out of 5.0 by Great stay - great staff After a long day on the motorcycle it was tremendous to find everything you expect from a Holiday Inn Express. Thanks for the consistency! September 17, 2014
Rated 5.0 out of 5.0 by Wedding weekend We stayed here as part of a bridal party. The staff were very happy to accommodate early check-ins for us so we could get situated prior to the 3 PM wedding. We were even given a room to celebrate in after the reception so the party could continue with wedding guests staying at the hotel and we wouldn't be bothering other guests! My only regret is waking up too late to eat breakfast on Sunday, but you'll have that after a wedding! September 17, 2014
Rated 5.0 out of 5.0 by Great sleep Quiet room, very comfortable beds. Staff was friendly and professional. Would definitely stay if travelling through Erie area again September 15, 2014
Rated 5.0 out of 5.0 by Helpfulness of Staff My husband in on oxygen and the staff was extremely helpful in both our check-in and check-out experiences. They were very courtesy when we encountered them in the hotel. They offered suggestions in the immediate area and gave directions in reaching those areas. Only slight inconvenience was the construction just outside our first floor window, but it did not hinder our great experience while being guests of hotel. September 13, 2014
Rated 5.0 out of 5.0 by great service We had just rolled into town and were very hungry, we asked at the desk and she recommended an excellent place for dinner and we could watch the sunset too. It was beautiful and the dinner was amazing too. September 12, 2014
Rated 5.0 out of 5.0 by We would stay here again After driving all day from Canton Ohio and having no reservations we were pleased to find this hotel on our GPS. On arrival we were welcomed by a friendly front dest clerk and given a king size bed in a prompt and business like manner. She also gave us a dining recommendation that was spot on and quite acceptable. They have the most quiet air conditioner we have ever encountered, comparable to central air. Their breakfast room is huge by most other chains standards and very clean and well stocked. TV was up to date and in hi-def.Upon checking out we were offered bottled water and and a pleasant journey. September 10, 2014
Rated 5.0 out of 5.0 by absolutely gorgeous was thrilled with our room - on par w a luxury hotel for middle class price. the linens were to die for !! September 10, 2014
Rated 5.0 out of 5.0 by Very clean, comfortable, and very friendly staff We really enjoy staying at this location. The staff is very friendly. Everything is clean, well kept, and quiet. September 8, 2014
Rated 5.0 out of 5.0 by Friendly Staff that goes above and beyond We were weary after ten hours on the road, especially knowing we had ten more to go the following day. We were traveling with three kids and when we got to the hotel we were all tired and a bit cranky. Immediately upon entering the HIE we were greeted by a friendly staff member who pointed out cookies, the pool and local things to do. We truly appreciated the positivity as it made our stay a wonderful stay. The room was comfortable and had plenty of room for a family with three kids. We didn't need to hit the desk for extra towels, bedding or other amenities since it was all in the room already. Great stay! September 8, 2014
Rated 4.0 out of 5.0 by Handy to Erie On our way home to Canada, this hotel is very handy as it is past Erie. Accommodating staff, comfortable bed, well stocked and clean breakfast buffet . Large stain on the carpet as we entered the room (205) was not a good first impression, I should have mentioned this when checking out... September 7, 2014
Rated 5.0 out of 5.0 by Helpful Staff and a good nights sleep Great restaurant recommendation and very friendly staff September 7, 2014
Rated 5.0 out of 5.0 by trip to erie area My stay was very good. I agreed to do this survey, but am VERY annoyed by the length of it. I feel very annoyed that you got me started on this review (which I was happy to do because my stay was very pleasant). Now I am disappointed in your customer relations efforts. September 6, 2014
Rated 5.0 out of 5.0 by Manager made it a great stay She was friendly, accommodating and efficient THIS SURVEY IS TOO LONG AND IS THE ONLY NEGATIVE RELATED TO OUR STAY. September 5, 2014
Rated 5.0 out of 5.0 by Great stay I have been traveling a bit with my company and only stay at Holiday Inn. Very friendly and accommodating. This stay was no different. The hotel parking lot is a little off putting as it is under construction. Also not to much room to get in if there is a car coming out. Staff showed kindness and were very attentive. September 5, 2014
Rated 5.0 out of 5.0 Great Place, Friendly staff, really Clean, comfy beds/Pillows. Had a Great Awesome stay at Hotel just think they should offer all military, and wounded warriors a discount. September 3, 2014
Rated 4.0 out of 5.0 by Bad Location/Treadmill Didn't like location, and hated the treadmill, otherwise I was able to relax and the staff I encountered was efficient/nice. September 2, 2014
Rated 5.0 out of 5.0 by nice overall nice location, clean, comfortable, very accessible to Lake Erie. Friendly staff, helpful and accessible. Room was quiet and comfortable. September 1, 2014
Rated 5.0 out of 5.0 by north east Good pricing, staff very helpful and breakfast well stocked, what a delight August 31, 2014
Rated 5.0 out of 5.0 by added to a memorable getaway I would highly recommend this hotel for many reasons: clean, comfortable, great bed/pillows, exceptional breakfast and p.m. cookies, friendly/courteous staff. Our stay was just icing on the cake for our memorable trip to get married!! August 31, 2014
Rated 5.0 out of 5.0 by 1st Time This is the first time staying at this location. Previous I've stayed at another HIE. I'm thinking this will be my choice going forward when coming to Erie. My one and only complaint was not able to print my Airline Boarding Pass. The Business Center Desktop needs to have Adobe Update done. August 27, 2014
Rated 4.0 out of 5.0 by Good, but not great. When we arrived the hotel appeared very nice on the outside. There is construction in the back so it's not spotless but they are expanding, so that's a good thing. The room was spacious and allowed for comfort with two kids able to sleep earlier and allowing their tired parents to sit far enough away to not disturb them. The pool and sauna were welcomed and allowed for some relaxation time. The only notable issues were unfortunately ones that are with some key items in a hotel. First, the noise level in our room (facing the main road) was pretty high. There seemed to be quite a few loud motorcycles and diesel trucks that went by. The noise subsided later in the night so it wasn't a problem for sleep, but it was quite noticeable. The bed was the worst part. The mattress was almost like a rock and I woke up pretty sore. I don't normally opt for a super soft mattress but this was a bit too stiff for my liking. Finally, breakfast was okay. Some of the food could have been a little better in quality (compared to other hotels both other chains and other Holiday Inn Express hotels I've been in). I would stay again as none of the problems were enough to make me want to avoid the location. August 27, 2014
Rated 5.0 out of 5.0 by Very comfortable bed. Excellant restaurant close by. Perhaps the best night's rest of the entire eight-day trip! Both the bed and the pillows felt almost like being home. August 25, 2014
Rated 1.0 out of 5.0 by Noisey stay This hotel was very loud. All we heard all night was people walking and slamming doors. Could not get a wink of sleep. If you want sleep do not book this hotel. This Holiday Inn Express if below par compared to others I have stayed in. August 25, 2014
Rated 5.0 out of 5.0 by Great Service and Clean!! Cleaner than most hotels I've stayed at. Bed was pretty comfortable. I would definitely recommend this property and consider staying here again.. August 24, 2014
Rated 4.0 out of 5.0 by Sleepless in Erie I WAS DISAPPOINTED IN STAFF AND THEIR WILLINGNESS TO MEET MY NEEDS.. August 22, 2014
Rated 5.0 out of 5.0 by Room and hotel Great place to stay. Staff nice and breakfast buffet was great with a lot of choices and everything was fresh, great coffee and the grandkids loved the pancake machine. "ready in a minute flat" August 22, 2014
Rated 5.0 out of 5.0 by Always enjoy our stay here We travel to Erie from NH several times per year as our daughter is a student at Edinboro University. We've tried a few other hotels in the area but once we tried this one we found this is our favorite and have been staying here exclusively since. The staff is always friendly, this hotel is very clean, the breakfast is good and we consider it a plus that it's located so close to the highway as we don't hear a thing from it while sleeping. August 21, 2014
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