Rated 4.5 out of 5 by 110
Rated 2.0 out of 5.0 by HeatedUp Eco annoyance
My room was at the end of the hall - at the level of the interstate. Heard every truck that went by all night long. The AC unit may be "eco friendly" and save the management utility expense; but the Northeast was in the middle of a heat wave; and two hours after falling asleep; woke up soaked. Had to shut the AC off; then back on so it would run and cool the room again. Also got in from work in the middle of the day (3 PM) and had no hot water in the shower- again part of the "eco" friendly hotel? When paying for a room, I would like to be able to choose the room temperature and when I can have hot water for a shower!
July 22, 2013
Rated 5.0 out of 5.0 by duffer55 Room was very clean and comfortable.
We were very pleased from the moment we arrived to the moment we left. The customer service was excellent. The hotel was always clean. The front desk hostess gave us directions to local attractions and was very friendly.
July 16, 2013
Rated 5.0 out of 5.0 by Bill4704 True Hospitality!
From the very moment of arrival (especially the TOTAL customer driven attitude from Joan!!), we were absolutely pleased. The room was perfect; breakfast was very good; truly comfortable in every way. Joan's special recommendation for a delicious dinner exceeded our exptations beyond belief!
July 13, 2013
Rated 5.0 out of 5.0 by Nicjo Hotel experience
Very friendly staff. Hotel was clean and quiet. We enjoyed our
stay and would be back if we are in the vicinity again.
July 10, 2013
Rated 5.0 out of 5.0 by jack311 Great
Great Hotel. I have stayed there many, many times. Love this Hotel. Good food and great staff. rooms also great.
July 9, 2013
Rated 5.0 out of 5.0 Wonderful hotel
Stayed at this hotel on the way home from Niagara. My only complaint is that we only got to spend one night. The room was very clean with refrigerator and microwave. Breakfast was great and so was the pool. Staff was extremely helpful and friendly. I would definitely stay again.
July 8, 2013
Rated 5.0 out of 5.0 by soccerfam soccer weekend
The hotel and staff at this hotel were exceptional. I had occasion to talk with housekeepers and they were friendly and quick to accommodate (our hairdryer was broken). Front desk staff offered us water as we left and gave my husband some candy when we arrived, which made him very happy. Great hotel. The hotel was clean and well taken care of.
July 7, 2013
Rated 4.0 out of 5.0 by SeattletoBoston Hotel was clean and friendly service
We arrived around dinner time and after we checked in asked the front desk to recommend a place to eat and she did and it was a very nice restaurant and in expensive and with very good food. This Hotel was realy nice and as we traveled from Seattle to Boston that week we stayed and many and this was one of the best.
July 4, 2013
Rated 5.0 out of 5.0 by Rolling13 Holiday Inn Express North East, PA
We have stayed at this Holiday Inn Express facility several times over the past couple of years. The staff is very helpful and pleasant. The facility was a great value. Always looked forward to the breakfasts. The rooms were clean and odor-neutral. It is located at the I-90 & Rt. 89 interchange, but traffic noise was not a problem -- try to get a room on the side opposite to Rt. 89. For us the location with regards to family in the Erie area is somewhat inconvenient, but the other factors outweigh that aspect.
July 2, 2013
Rated 5.0 out of 5.0 by Terristrat Great, Clean, Staff is great
Wonderful, everything was so very comfortable, and homie
June 7, 2013
Rated 4.0 out of 5.0 by MartijnNL A good hotel with good advice of the staff
We were travelling from Alexandria to Niagara Falls.
We stayed for one night. The staff gave us a good advice for restaurant near hotel and also for things to do in Buffalo and Niagara Falls.
The room was good even the Gym and Swimming Pool.
From the staff we good extra water when we arrived and when we left the hotel. That was great.
May 30, 2013
Rated 4.0 out of 5.0 by TravelingJack Perfect Resting Place while Traveling
We used this Holiday Inn Express as a an overnight break twice as we made a long car trip (stopped on the way there and back). The staff was friendly and accommodating. The rooms were clean and attractive. The shower was hot with a nice heavy spray. The free breakfast was above average due to the warm cinnamon buns.
May 30, 2013
Rated 4.0 out of 5.0 by SGB1 Those little things
I arrived and was pleasantly greeted. As I registered, I mentioned that the gas station across the street was charging high prices. Your staff member agreed and immediately directed me to a station in town which charged $0.20 less per gallon.
Taking the time out of her busy day to help me on my trip was a nice touch.
May 18, 2013
Rated 5.0 out of 5.0 by MJM431 Great Place/worth a visit
We stopped at the Hol. Inn Xpress in town of North East PA,great little town good restaurants.
May 16, 2013
Rated 4.0 out of 5.0 by BWG1 pleasant stay
Nice rooms, clean. Great breakfast, cool aquarium. Nice and helpful staff
May 14, 2013
Rated 4.0 out of 5.0 by wenvor A pleasant stay
Our stay at the Holiday inn North East was a pleasant experiance. The staff at the check in were very helpful in outlining the local area and where to eat and shop.
The room was comfortable and clean.
Considering the proximity to the I-90 the room was quiet so sleeping was not a problem.
The breakfast was good with an excellent selection of food.
May 13, 2013
Rated 5.0 out of 5.0 by muffin111222222 comfortable bed & exahelent service
the service was excellent! they proverbial us with directions to the reasataunt & helped us with baggates.
May 6, 2013
Rated 2.0 out of 5.0 by DD2155 very nice, but...
overall a very nice unit, but we had a bad experience. One of the main reasons we booked was it's a non-smoking building. Well, either the previous guests smoked heavily in the bathroom before they left, or the people in the room next to us were smoking and it backfed into our room. Either way we were NOT happy, but the hotel was full and therefore they couldn't move us to a better smelling unit.
May 5, 2013
Rated 3.0 out of 5.0 by CMDRE68 Great Service, Bad sound insulation
While tthe staff and facilities are excellent, and the breakfast superb, I regret to advise that noise from vehicles going past the hotel is considerable. Likewise, the sound insultation between rooms is not good. When the gentlemen in the room next to mine called his wife to say goodnight, and used his speakerphone, I heard every word of both sides of the conversation.
May 5, 2013
Rated 5.0 out of 5.0 by bluey Great service
We arrived after a stormy day of long travel.
The staff were really excellent.
We were able to relax and continue the next day in a much better frame of mind.
We travel south/north every year and will certainly pick this hotel whenever the timing is good, or even close to good.
April 22, 2013
Rated 2.0 out of 5.0 by rj1920 Didn't get what was needed
Made a call before I made the reservation to make sure they would have what I would NEED! Arrived and was told by the front desk staff that they did not indeed have what I needed. I quickly replied that I had called and was assured that they would have what I needed. Was offered a discount, but that did not help in the least considering I was not able to sleep. I would have never booked here if I had known they would not be able to accommodate my needs. But since they said they had what I needed I trusted their word. I feel like they were not considerate of my needs, but were more concerned with filling a room. I don't know that I would stay here again.
April 19, 2013
Rated 5.0 out of 5.0 by Moffated Comfortable bed and great service.
Comfortable bed and great service. Good location just off I-90.
April 18, 2013
Rated 4.0 out of 5.0 by di43 Taking care of Priority Club members
We arrived there about 7pm, and were told to go into dining room to help ourselves to lovely hot veg. soup and sandwiches, and coffee. Very welcome after a long drive, and the first time we have been offered this at any Holiday Inn Express. A nice touch!!
On the downside, when we tried to set the bedside clock - we found it very difficult, as it was some kind of I-pod combination alarm, radio etc., etc., When we finally set it, it gave off a bright glow that illuminated the whole room all through the night. Kind of put us off our sleep. Finally had to cover it up with a t-shirt at 4am. I think they need to get rid of those, and go with a regular digital alarm!! Would suggest to anyone staying there to unplug the whole thing.
April 18, 2013
Rated 5.0 out of 5.0 by Papa1952 Great property
Very nice stay, clean, easy access to interstate, thanks!
April 14, 2013
Rated 5.0 out of 5.0 by NoproblemHouston Best Hotel in PA...
We have been going to this Holiday Inn Express every month now for the past year. We are extremely satisified every time we visit. The staff are always pleasent. We consider this our home away from home.
April 4, 2013
Rated 4.0 out of 5.0 by hwarlich Would Stay there Again
Overall my stay at this hotel was nice. The hotel itself had a nice lobby, complementary breakfast has a decent assortment and the room was clean. As far as near by restaurants and shops near by this would not be the hotel for you. However, there is a small independent bar-restaurant next door only steps away from the front door. They do have a pool table there and dinner wasn't bad.
One could drive may 5 miles south on I-90 to find a more popular restaurants and shops. For my business trip it was a great place to stay. The price was excellence for this type of hotel and I found the place very relaxing.
April 3, 2013
Rated 5.0 out of 5.0 by Tine hotel staff went above and beyond with service
I would like to comment on a very positive experience I had at Holiday Inn Express North East/ Erie PA when my husband and I spent the night March 18th. We came in from an ice storm and had decided to stay the night rather than continuing on further north in the terrible weather. I was so pleasantly surprised when we were invited by the front desk staff to help ourselves to a bowl of home made vegetable-chicken soup that they had simmering in a crock pot in the breakfast room along with wraps and even home made cookies for dessert! The last thing I wanted to do was return to the car and the nasty outdoors to find a place to eat in this rather small town where the hotel is located. The lady at the front desk went out of her way to be friendly and the gesture to provide food to tired travelers is something I have never experienced at a hotel before. While the hotel itself appears to be somewhat older and could stand a few upgrades, I must say the staff and service and the offer of that little home cooked meal by far gives them an 11 out of 10 for the question: how did you enjoy your stay. I LOVED IT! In our busy world today, such a kind "old fashioned" gesture is so much appreciated.
April 3, 2013
Rated 5.0 out of 5.0 by TravellingRepairman Comfortable place to stay and relax after a long day of work and after a long drive.
I really enjoy the pool and hot tub. It is one of the primary reasons why I come back each time my work takes me to Erie.
April 2, 2013
Rated 5.0 out of 5.0 by Deb8160 Very nice stay
The best thing about the location is that the staff is amazing. They were so open and helpful and quick to respond to every need. Thanks to all of them!
The facility itself was very nice. It's beautifully clean, has wonderful amenities and the best breakfast anywhere.
I will say there were a few issues. The picture on the internet is extremely deceptive. If you are coming up toward the hotel from Rt 5 or 20, it looks NOTHING like the pictures. Not to mention that it is jammed up against an extremely sketchy looking motel that apparently belongs to the same owners. There is also a scary restaurant/bar in the parking lot.
We were there during a snow storm. The parking lot is all downhill from the doors. It was difficult navigating it when it was icy. Carrying luggage or not.
When we opened the sofa-bed in our room, all the springs fell off that hold the canvas that holds the mattress. The fridge in the room only cooled to luke warm. They did offer immediately to move us but we were tired and decided to fix the bed ourselves and just go with it.
Over all, great hotel and stay with a few problems that can be fixed and a few that can't. We recommend it.
March 30, 2013
Rated 5.0 out of 5.0 by Bruces03 By Far The Best Holiday Inn Experience To Date
I have stayed in countless number of Holiday Inn's and am a Platinum Priority Club member with almost 80,000 priority points.
This was the best experience I have had to date.
I was greeted as a priority club member upon my arrival. I was given a very nice goodie bag that included water, chips, candy bar. The front desk clerk then informed me they had hot soup and sandwiches, cookies and drinks in the lounge area for me as well.
The pool, Hot tub and Sauna were clean and refreshing.
Everything about this Hotel was excellent.
March 28, 2013