Rated 4.6 out of 5 by 236
Rated 4.0 out of 5.0 by Rainclicker Breakfast food quality
I was hungry and looking forward to breakfast before leaving to drive home. I tried to eat the sausage patties and a sweet roll. The roll was dry and crumbly and the sausage patties were very spicy, much too spicy for breakfast sausage. When I tried to speak with someone at the front desk about this issue, no one was there. I waited for about five minutes and no one appeared. To me this indicates a lack of interest in providing good customer service if no one is available at the front desk during the peak check out period.
May 28, 2014
Rated 5.0 out of 5.0 by Frequent vistior Friendly staff and nice location
We stay here often when we come to Erie. Great location just 20 minutes from the mall but away from the crazy traffic. Rooms are clean and very good size. Nice Pool
May 22, 2014
Rated 5.0 out of 5.0 by Diane C Excellent hotel
We were in town for our sons wedding. From the time we walked ion the door the staff was friendly and helpful. All would say hello or offer to help as you met them throughout the hotel. The room was clean and spacious. We were allowed to use the conference room for our guests to gather before and after the wedding.
The manager sought me out to see if everything was okay.
The place is easy to get to right off the highway. The front desk people were each very accommodating to anything we were asking.
I would highly recommend this great hotel.
May 21, 2014
Rated 4.0 out of 5.0 by Dexter123 Driving Through
This was a very good stopover for a shopping weekend.
The room was very clean, spacious and had the convenience of a microwave and fridge.
The only negative was that one of the queen beds lacked good support, and also the sofa bed was also worn in such that you could feel the frame through the mattress after having put made the bed up with all coverings.
The breakfast was excellent with a wide variety of choices.
The staff were all very very helpful and aim to please.
May 21, 2014
Rated 5.0 out of 5.0 by Dwal Clean, comfortable bed, staff friendly and helpful, great breakfast
Was at North East for a wedding. The hotel was great! Only downfall was that they did not clean our room. It could be because the room wasn't available to them until 2 pm. Luckily we had spare towels. Other than that, we enjoyed the stay and would stay there again. Would also recommend it to others.
May 20, 2014
Rated 5.0 out of 5.0 by Grammie 3 Comfortable stay and friendly service
We needed a place to stay while visiting friends. This was convenient. Our stay was comfortable ....pleasant room, quiet and staff extremely friendly. Would definitely stay here again. Just wish it was a bit more reasonable in price, but with good breakfast included, I guess it was good.
May 15, 2014
Rated 5.0 out of 5.0 by KMSE Excellent Location, Property and Services
The Holiday Inn Express North East is a grand slam home run!!
We were there for our nieces graduation from Penn State - Erie and though we stayed here a few years ago, I don't recall the stay being quite as good as this one.
The entire property was spotless and bright and it looks like new carpeting all around.
There's an indoor pool, a jacuzzi and a sauna.
The breakfast included TWO kinds of sausage, bacon, pancakes and pretty much anything else you could think of.
We always have good stays at HIE, but this one was about the best ever!!!
May 14, 2014
Rated 5.0 out of 5.0 by MJM431 Great Place to Visit!!
We discovered North East by accident in May of 2013,returning to Canada from our home Fla.
Great little town lots of history, good restaurants and a pleasant break after a long drive.
May 10, 2014
Rated 5.0 out of 5.0 by Green41 Excellent Experience - Start to Finish
From start to finish - our family's visit to this hotel was a wonderful experience. The consistently gracious and friendly staff, amenities that exceeded our expectations and a spotless room made for a wonderful trip. We frequently visit the Erie Area, and will definitely make this hotel our first choice for future trips.
May 7, 2014
Rated 5.0 out of 5.0 by Dave B. Fantastic Staff!! Very Clean!!
I am a regular business traveler and stay in many hotels. the staff at this Holiday Inn Express was fantastic! Specifically Brenda, ion the kitchen staff and Chrissy at the front desk. I have stayed at four star hotels around the world and I will tell you that these two people along with the cleaning staff were some of the best I have ever seen. I felt welcomed, appreciated, and they were more than accomodating. They were friendly, courteous and went out of their way to make our stay with our small children very comfortable. Thank you!!
May 5, 2014
Rated 5.0 out of 5.0 by girlfriend64 Clean & conveient
We stay in here a few times a year. It is close to the interstate & always clean. This particular stay, there was a noisy room on the floor aboove us which continued to "stomp" above until well after 3 am which is no fault of the staff & I am sure the staff would have taken care of the problem had I called the front desk. Will still stay again.
May 5, 2014
Rated 5.0 out of 5.0 by Brenda1950 Excellent check in.
The woman behind the desk was very helpful and efficient, she was there both evenings we stayed there. We had no reservations and took care of our needs very efficiently.
May 4, 2014
Rated 5.0 out of 5.0 by Brenda1950 Excellent staff
Our check in was excellent, meal available upon check in, breakfast good. Location excellent!
May 3, 2014
Rated 5.0 out of 5.0 by Gemini14 Clean room, friendly staff, comfortable bed, good breakfast = HAPPY
Stayed during recent visit to local Penn State campus. Friendly staff, clean room and bathroom, great rates, teenage son VERY happy with the breakfast selections (so mom is happy). Slept well - comfortable bed and pillows, and quiet (despite rather loud room next door, although we couldn't hear a thing in our room).
Will definitely be staying there again (and again...) over next 4 years :)
April 29, 2014
Rated 5.0 out of 5.0 by SquishyPrint Pleasant Surprise!
I was driving from Boston to Detroit on business and called ahead to see if there were rooms available. The woman was extremely helpful and took my reservation. I arrived late in the evening and was greeted with a smile and, as an IHG member, was offered a snack. While this hotel is not in or near a major city, the staff is world class. Front desk and breakfast personnel were friendly and attentive. It was a pleasant surprise after being holed up in a substandard hotel in Boston for the previous week. The folks at Holiday Inn Express North East are doing hotel hospitality right!
April 29, 2014
Rated 5.0 out of 5.0 by HMCMF brits recommend
Stayed here whilst traveling east to west and found hotel to be ideally situated away from main Erie. Access to the lake easy as straight down the road & straight across the traffic lights (freeport restaurant to the right) to a park by the lake. Hotel & staff wonderful would recommend without hesitation.
April 28, 2014
Rated 5.0 out of 5.0 by Business Travler First visit to NE HI
Conveniently located right off I90. Not a lot of dining options was the only draw back to this location. Clean and comfortable.
April 28, 2014
Rated 5.0 out of 5.0 by hills63 great stay
Couldn't fault our stay, clean, comfortable room, just what I expect from HI. Staff very helpful and knowledgeable of local area. Would have no problem recommending staying here.
April 25, 2014
Rated 5.0 out of 5.0 by Shelleyann One of the Best Holiday Inns ever!!!
From the front desk staff to the amazing breakfast the next morning we had a wonderful stay. A wonderful stop on our way down south and will remember to book this one yearly.
April 13, 2014
Rated 5.0 out of 5.0 by RGC1 The Best
My wife and I arrived having made a reservation through Priority Club. The hotel had the reservation from Priority but for two days prior.
Joan on the front desk went above and beyond trying to straighten the reservation out with the online agent and finally in frustration with the agent decided to handle the problem herself. Our reserv ation was honoured thanks to Joan.
This hotel is one of the best thanks to employees like Joan.
April 4, 2014
Rated 5.0 out of 5.0 by jmjmjmjmjm Nice hotel
My Daughter had an audition at SUNY Fredonia so we decided to stay the night before so she would be well rested. I did not like any of the lodging accommodations closer to the school so picked this holiday inn express based on past reviews. The staff was excellent and very professional from start to finish. The rooms are clean and updated. Very comfortable beds, the breakfast available in the morning was also very good. Thanks to Housekeeping who found I had left my toiletry bag containing my medication. They immediately called me after I had checked out before I had gotten to far away. I was able to get back and pick it up. I would recommend this hotel to other travellers as it is excellently run. If my Child decides to go to SUNY Fredonia this is where we will stay on visits.
March 30, 2014
Rated 4.0 out of 5.0 by Tiimmy99 Friendly staff and clean room
The staff is friendly, polite and helpful. I would recommend to friends to stay.
March 30, 2014
Rated 5.0 out of 5.0 by SLM1000 Light Dinner!
The restaurant selections seem quite slim in North East, so the hotel provided soup and sandwiches. The gesture is out of the ordinary, and I appreciated its simplicity. thank you
March 27, 2014
Rated 5.0 out of 5.0 by Dude_II Great stay right off the interstate
Pulled into this HIE randomly off of the Interstate on a long trip. The people were extremely nice. The price I got was lower than what the IHG app was saying it was. They offered free dinner and breakfast, and both were fantastic. Room was clean and excellent. Quiet. These are the kind of experiences that make you want to trust all Holiday Inn/Express. I only wish they all lived up to this one.
March 22, 2014
Rated 5.0 out of 5.0 by Arelene Best Holiday Inn
We were very pleased with our accommodation. We rushed to our room to view a beautiful sunset. The staff was friendly and very helpful.
It was a great location for Canadians coming to the U.S.A. And I am sure we will return again some time to this hotel. We stayed at many Holiday Inns on our two month car trip and this was my favourite.
March 20, 2014
Rated 4.0 out of 5.0 by WorkingDean The staff were very neice
I stayed longer then expected, and the staff was thought for me and question about the area. Thanks for a very neice stay.
March 14, 2014
Rated 5.0 out of 5.0 by JimHere Took care of my daughter
I am a Platinum member, have never stayed at this property, but needed to get a room for my daughter and her cousin as they planned to go to Splash Lagoon in Erie (no rooms available in Erie). These girls are 19 yrs old, and not able to reserve on their own. I arranged for their stay, and hoped for the best. The girls told me that the people at your hotel made sure that they were all set, were very attentive, and that made me happy. Had to cut their stay short from 2 nights to 1 night due to the blizzard, and the staff knew the situation and were friendly and accommodating. Thank you very much.
March 13, 2014
Rated 5.0 out of 5.0 by Bigdaddy75 Great Stay
Every-time my wife and I come to PA for a stay we stay here. You can not beat the customer service. It is a great place to stay. The rooms are very clean and the staff is extremely attentive. It is a comfortable place to kick back and relax. It is also very affordable. I have to give special kudos to Joan who we enjoy seeing at the front desk every-time we stay she is great, super friendly and always making sure everything is great for our stay, Thank you Joan you rock!
March 1, 2014
Rated 4.0 out of 5.0 by bobbyd31 nice hotel
we have stayed here several times and have always had good service. the breakfast is very good.
February 17, 2014
Rated 5.0 out of 5.0 by RichardKK Good location for my trip
Clean, room spacious and fresh, keep it up. Location off the major Hwy I90, convenient.
February 15, 2014