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Rated 4.4 out of 5 by 204 reviewers.
Rated 5.0 out of 5.0 by Great service and perfect stay! We never expected our two night stay, due to a well issue at our home, to take the sting out of an emergency hotel stay, away from our home, only 10 miles away. But this Holiday Inn Express and Suites truly allowed us to relax in comfort, incredible cleanliness, and amazing customer service. Already stressed and exhausted, we checked in late in the day, but we were greeted with warmth and consideration. Room was spotless, comfortable, and enormous!! Breakfast was hot, tasty, and free! We can't say enough! Highly recommend this hotel!!! August 28, 2015
Rated 5.0 out of 5.0 by Nice Place to sleep This hotel met my goals and was a nice place to stay while working in the area. August 28, 2015
Rated 5.0 out of 5.0 by Great service and atmosphere I enjoyed my stand. I would recommend this property. It was clean and comfortable.The staff was great. August 28, 2015
Rated 1.0 out of 5.0 by clean hotel Hotel staff should be fully trained to make sure anything they say about a guest is true and not take the liberty of guessing. also if they are sending someone to their room they should at least call and notify the guest. It is totally unacceptable the way this incident was handled. I have been a Priority Club member well over thirty years and have never been treated this way before and should not have been treated this way this time. My wife and myself are still upset about this treatment. August 28, 2015
Rated 4.0 out of 5.0 by Holiday Inn North East MD Hotel staff were great especially Shawntae who worked the front desk at night as well as Laurie and Crystal the morning and evening front desk employees. Although there were a few problems with the internet here and there my overall experience was great. The hotel is conveniently located next to the freeway as well as a shopping center with a variety of stores for shopping. I was here for business for most of the last two months. This hotel is frequently filled by Amtrak employees during the week but they were all courteous and respectful during there stay. Weekends are a bit hectic due to the fact that there are many tournaments, races, and weddings in the area and those are the only guests that seemed to get a little rowdy during there stay but nothing the hotel staff couldn't take care of swiftly and efficiently. I would like to thank Jay Desai for his hospitality and help with several extensions that were required by my company. You all did a great job! August 25, 2015
Rated 5.0 out of 5.0 by Friendly We arrived very late, and staff were extraordinarily accommodating August 18, 2015
Rated 3.0 out of 5.0 by Mini Vacation Came up to explore the area. This Holiday Inn was in between our 2 destinations, so its location was perfect. Check in was fine. Room was well appointed and clean. Only problem is the hotel is located just in front of a trucking company and the two share an access road entrance. At 4:00am each morning of our stay, we were awakened by the sound of big rigs accessing the trucking company. Not just one or two, but many. The last day of our stay, we headed down for breakfast at 9:15 and everything was already pretty much put away. Didn't bother to ask anyone for items as we decided to just get on the road and stop in town. In addition, the internet was down on the upper floors for our entire stay,so to have any type of WiFi, we had to take our laptop to the breakfast area. We stayed 3 days and so it was inconvenient to say the least. We did speak with the front desk person upon leaving and was told a manager would contact us. Have never head from anyone. That was a month ago. We plan to return to the area in the near future, but don't know that we will stay at this location. August 15, 2015
  • 2015-09-04T11:43:38.943-05:00
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