Rated 4.2 out of 5 by 87
Rated 4.0 out of 5.0 by IrishLassie Clean
Overall the hotel was clean and comfortable. However, I had room 102, which is next to the pool pump. It makes quite a bit of noise and woke me up several times. If not for that experience, I would have rated the hotel much higher.
May 24, 2013
Rated 2.0 out of 5.0 by Store Continual Disappointment
Property need much care, the rooms I have stayed in do not look clean. Curtains need washing, drapes are poorly hung. Feel uncertain of the cleanliness of bed linen, carpets and bathroom. My vehicle was broken in and tools stolen, found that three other vehicle was broken into same night. Will not Tay at this location when wiring in the NE Maryland area.
May 22, 2013
Rated 2.0 out of 5.0 by 12KRS Passed it's prime
Hotel seems a little tired - from bedding and linens and towels to elevator and furnishings.
The buiding is in need of upgrading.
Location is great - near to major travel routes and cute town with nice restaurants, but can't imagine anyone staying for more than one night.
May 14, 2013
Rated 4.0 out of 5.0 by GramsM Comfort of bed
We had stayed at a Holiday Inn Express three nights previous to this stay in North East. The beds were much more comfortable in the previous Holiday Inn Express. The bed in North East did not appear to be the pillow top and not quite as enjoyable. Otherwise, all in all was okay. The facility is a little outdated in some areas but okay for travelling.
May 13, 2013
Rated 5.0 out of 5.0 by Excellent Better than expected
I've stayed at many hotels and this is by far one of the cleanest inside and out. I would stay here again and recommend this hotel in a heartbeat. Keep up the great work!
April 13, 2013
Rated 2.0 out of 5.0 by BeenBetter Poor Internet, unable to connect
The First night I was there I was having problems connecting to the internet so I called the front desk. The Girl working told me that due to the stormy weather the internet was having problems. I'm assuming she thinks the internet comes from a Satelite : ) Even though the answer was comical I still had issues connecting. The Second night I was having the same issues and a guy answered the phone, he informed me that I should reboot and keep trying. After 2 hours to checking back to see if I was connected it finally worked.
People that work on the road require internet to complete their daily work and not having a solid connection will cause you to lose lots of guests.
I checked out a day early to find another hotel.
March 25, 2013
Rated 5.0 out of 5.0 by DFO87 Great Service
Everyone was friendly and took care of all my needs.
March 5, 2013
Rated 5.0 out of 5.0 by Peter31 Great Staff
I stayed at this hotel for a little over 4 months and the staff made me fill right at home. The rooms were very clean and the hospitality was great.
February 9, 2013
Rated 5.0 out of 5.0 by sbrasdis Hostess
Hostess are some of the best that ever provided services. They went out of there way to help me with a comfortable room. The house keeping service is also very good.
January 29, 2013
Rated 5.0 out of 5.0 by TCBnumber1 exceptionally clean rooms and friendly Staff
staff at the front desk is always very freindly and helpful. They treat guests with a high standard of service and quality. The entire hotel is very clean. The rooms are so well maitained you would think that the hotel is brand new.
January 28, 2013
Rated 5.0 out of 5.0 by JRMay Home away from home
Good location, clean rooms, fantastic staff. When not on the boat, its my home away from home.
January 14, 2013
Rated 5.0 out of 5.0 by Kenjax Great and convienient location .
Comfortable bed. Great, friendly, staff. Easy location to find.
January 14, 2013
Rated 5.0 out of 5.0 by Clyde53 Holiday Inn Northeast-Staff
The best part of this Holiday Inn was the staff. Each and every person made me feel completely at home. They were always available and eager to help. Thanks guys, you made the stay memorable, I really appreciate everything you did for us.
January 2, 2013
Rated 2.0 out of 5.0 by FastSSMonte Don't forget anything in your room
I travel a good bit for work, this hotel was just o.k. You could hear the noise of the cars going by in the rooms, the breakfast was fair and there were "stink" bugs in the room. After a 3 hour drive home I realized that I had left a coat in my room. Immediately, I called the hotel to see if they had it. The desk clerk was very nice and went up to check because my room wasn't occupied that evening, but didn't find my coat. He left a message with the morning crew to call me after they checked. When I didn't hear anything the next morning, I called. The desk clerk seemed less than interested in helping and basically said no they didn't have it. There is only one thing that could have happened.... the cleaning crew kept it and didn't report finding the coat. It can be replaced but the attitude from the daytime clerk will make me not stay at this hotel again.
December 11, 2012
Rated 5.0 out of 5.0 by Gspit Wonderful place away from home
I stay at Northeast Holiday Inn Express at least 3-4 times a month and every visit has been great. The staff there is fantastic and makes you welcome, especially Dina who has everything ready for me at check-in so it takes 1-2 minutes and I'm on my way to my room. I really enjoy it at Northeast Holiday Inn Express.
December 5, 2012
Rated 5.0 out of 5.0 by traveldog981 Great place to stay
I have been working in the Northeast area and staying at this hotel on and off for several months. The hotel and especially the staff have made me feel welcome from the first time I walked into the lobby. The rooms are impeccably clean and well maintained. The breakfast is always plentiful with a great variety of both hot and cold foods. I highly recommend this hotel.
December 4, 2012
Rated 5.0 out of 5.0 by Brian5252 great stay, great place
I had the pleasure of staying at this property, and they continue to impress me with their customer service and outgoing personality....
Checking in with Dina was great and I was actually acknowledged of being a priority club member with a little bag full of treats, the fresh cookies at the front desk was an awesome amenity too. In the morning I stopped by the breakfast to grab a banana and yogurt, and I was welcomed by Diana, who was cheerful and ready to help if I needed anything else, finally checking out with Lori was a breeze and to my surprise to have the General Manager at the desk too. Usually any hotel I've stayed at management does not show up till 10am, so I was surprised to see him there and impressed as he was speaking with another guest. So I definitely recommend staying here but make to ask for a room away from the road.
November 20, 2012
Rated 3.0 out of 5.0 by neiman poor repair
Curtain hem coming undone. Mentioned to desk person nothing was done. Room thermostat difficult to regulate. But the room was clean.
October 27, 2012
Rated 5.0 out of 5.0 by Antsmom Exceptional
I cannot say enough nice things about this place and it's staff. They all went out of their way (and that is an understatement) to make sure we had all we needed, we were comfortable, etc.
I have stayed at another Holiday Inn recently on vacation, and I think that Holiday Inn could have learned a lot from the Holiday Inn in Northeast.
Beginnning with the Manager Jay, down to the maintenance person and everyone in between. I feel like we are treated like royalty, and I notice they treat everyone that way.
Very nice rooms, clean, and quite comfortable.
Very pleasant and will recommend to anyone staying in this area to stay at the Holiday Inn in Northeast!
October 16, 2012