Rated 4.3 out of 5 by 49
Rated 5.0 out of 5.0 by In Hospitality Can't say enough about this hotel.
I have stayed there twice. Once in Feb 2013 and again this past weekend. My first stay was excellant in every way. One whole year later, my stay was just as good as the first. Their great location is an added plus. Room was clean and quiet, despite the fact that they were sold out. The breakfast was wonderful and the staff was very accommodating. Thank you to all!
February 26, 2014
Rated 4.0 out of 5.0 by ohio5071 Noisy Cleaning Staff
We were awakened earlier than planned because the cleaning staff starting running a vacuum right outside our guest room door. It was only about 8:00 a.m., so we were pretty angry about it. We also had the "quiet" sign on our door. Obviously, it was ignored. Also, the hotel smelled of cigarettes pretty strongly. Being from Ohio, we are not used to that. We feel all hotels should be smoke free. It just makes everything feel dirty.
February 24, 2014
Rated 5.0 out of 5.0 by sam62 Thanks to mgr - Great people you have working for you!
Treat you like family - Clean rooms - Great internet service
* friendly and professional staff - always go over and above to make my stay nice -
Easy on and off of interstate
Great Pancakes and lots of other choices in the am.
Thank you for the great customer service -
February 9, 2014
Rated 5.0 out of 5.0 by ROB6767 Satisfied Guest
Overall, this is a very good place to stay. It is, however, a little difficult to exit the property onto the main highway as there is an on-ramp to the Interstate right as you exit the property.
Breakfast is good except that the only fresh fruit offered during my 5-day stay was bananas.
I would return and recommend.
February 7, 2014
Rated 5.0 out of 5.0 by Jeff486 Good stay at Irwin Holiday Inn
Very friendly and attentive staff. Good work! Hope to stay at the location again.
February 3, 2014
Rated 5.0 out of 5.0 by My Nina good nig's leep
W arrived during a snowstorm, tired and cold. The lobby was warm and clean, free from ice and snow. We were offered a cup of tea/ coffee and a cookie while we finished our check in. The room was clean and inviting. We enjoyed coffee and a light breakfast before our early 6:15 AM departure.
January 29, 2014
Rated 5.0 out of 5.0 by blue E Great Staff and Service
From the moment that I was greeted by Bobbi until we left the service was outstanding.
January 22, 2014
Rated 2.0 out of 5.0 by TFPlatinum Too many bathroom supplies and no attention to detail.
I think I had every bathroom amenity I had ever seen at an IHG property, way overboard, the manager must be cousins with the sales rep. The towels are hard and gray. I had tape above the window sill to stop leaking. I bet I had 10 holes in the bathroom walls.
Breakfast, Internet and Fitness Center on par with other IHG properties but all else is poorly managed.
Did I mention the sandpaper towels?
January 17, 2014