Rated 4.4 out of 5 by 152
Rated 4.0 out of 5.0 by Grump201 Hotel
Only hotel in Irwin that I would stay at because all the other ones are old and out dated.
July 31, 2015
Rated 5.0 out of 5.0 by paexport Great service
The service is always excellent. The mattresses seem to be very soft and unfortunately, did not provide enough support to help sleep soundly. The overall room quality is excellent and always a pleasure to stay at this hotel chain.
July 31, 2015
Rated 4.0 out of 5.0 by WGR132 HIEX Irwin
Easy to find conveniently located. Near all kinds of shopping and eating. Parking can be tight for evening event meetings. Comfortable eating but needs more variety of breakfast choices.
July 29, 2015
Rated 2.0 out of 5.0 by JLM23travel Don't mind cigarette smell...
The mix of smoking and NS rooms on the same floor results in all the rooms and hallways smelling like smoke. There were old milk cartons in the mini fridge when I checked in and hair in the shower. Breakfast was good. Location is convenient to Turnpike.
July 29, 2015
Rated 5.0 out of 5.0 by Nixca TV selection
If would be nice if at least one CANADIAN TV channel were included. I would suggest CBC, which produces programs that are quite different from most U.S. programs. I believe that Americans, too, would find them interesting.
July 24, 2015
Rated 3.0 out of 5.0 by SER12345 Don't let them put you in a smoking room
Our bad experience had to do with having to wait for a room that was a smoking room. The lingering smell afterwards was almost as bad as the smell of smoke and it was on all of our belongings that we unpacked while there only one night.
The breakfast was nice.
July 21, 2015
Rated 5.0 out of 5.0 by Joe9199 The night shift lady is very helpful and did extra beyond work
I was not feeling well and my wife tred to find a Emergency Room to see a doctor. At around 11:30 - 11:59pm, my wife called front desk, the front desk lady said she was about to leave the shift and to go to her second job in hospital. She said she could lead us to the hospital if we follow her car. So, we drove our car and followed her car for about 7 miles to the local hospital ER. Then she told us how to park the car, to ER, and other things, etc.
We appreciate her help. She did extra help beyond her hotel service job. She is a very nice lady and employee.
July 19, 2015
Rated 4.0 out of 5.0 by Gracie45 Convenient and comfortable
We always stay at this hotel because of family close by and find the staff friendly and helpful, rooms are clean and beds comfortable. The only negative we had this time is the convoluted way you have to use the remote control to use the TV. At least provide written instructions to follow - how would a person know to check the source, use the source control on the tv to adjust if it isn't on HDMI1 and then hit the channel up button but not the one in the center. Geesh, we had to call the front desk to have someone come and show us what to do after getting "no signal" floating on the screen.
Doesn't seem like a big deal, just slightly annoying when trying to settle in for the evening after a long day.
July 17, 2015