Rated 4.3 out of 5 by 92
Rated 5.0 out of 5.0 by Traveled082214 Excellent staff make you feel welcome
Helpful staff kindly gives directions and recommendations for local restaurants
August 24, 2014
Rated 5.0 out of 5.0 by Stara Hotel was excellent in all aspects
Every aspect of our stay was excellent! The room fee is a bit high for the area, although there is not much to choose from, so I guess they can charge higher fees for that reason. Believe it or not, the coffee in the Breakfast area was not very good (although after numerous stays at this hotel and other HII gotels, that was the first time that ever happened.)
We certainly recommend this hotel!
August 20, 2014
Rated 5.0 out of 5.0 by Texas11 Clean
Staff very friendly, provided good overview of services / amenitites.
Cookies in the evening at front desk area a nice touch.
August 14, 2014
Rated 5.0 out of 5.0 by Audj An ideal place to stay
We stayed at the Holiday Inn express because our son block off some rooms for wedding guests from out of town. We traveled from the north of Pittsburgh. It was real easy to get on and off the turnpike where the hotel is. When Rona Road and Rocky Road are completed, getting onto Rt. 30 east and west will be much easier. We were proud of ourselves for not going through a turnpike toll instead onto Rt. 30. Yeah!
If we ever needed to stay in the Irwin area again, we'd select the Holiday Inn express again.
August 13, 2014
Rated 4.0 out of 5.0 by aPAvisitor nice place
It was nice and served our needs for the night. It is close to family so we will come back again.
August 13, 2014
Rated 4.0 out of 5.0 by Geezer from the East Nice quiet place to rest overnight
Our room was a bit cool, but warmed up quickly when we turned the AC off. Sometimes I wonder just why the AC is on at a low or cold setting when there is no guest. Anyway, the staff was most helpful in pointing out where we might want to go for dinner. They made a few suggestions based on what we were wanting for dinner. That evening, we had dinner at Pasqualino's Italian Eatery, the meal was filling and OK for two.
Breakfast in the nook area was served on time, and was fresh.
August 12, 2014
Rated 5.0 out of 5.0 by prez 219 great hotel
absoulutly excellant . the staff was great room was great . would recomend this hotel to everyone
August 2, 2014
Rated 3.0 out of 5.0 by timinator660 Room not ready
Arrived late in the evening around midnight for our reserved room (one night reservation). When we got in there, the bathroom floor was covered with used towels. Staff was nice and got it cleaned up and prepared after we notified them, but it was then at least 1AM before we could really settle in to sleep. At checkout, I asked for some compensation for the inconvenience and they offered only $10. The position was that it was already discounted because I had a corporate rate, but that answer makes me wonder if they feel we should expect the experience to be discounted as well. I appreciated the compensation, such as it was, but if I were running a hotel and the room was not ready for a guest with a reservation, I'd give them at least the first night. This was probably a one-off incident (I hope), so I can't say I'd either recommend or not recommend this particular property. But I thought the checkout/desk staff response was luke warm at best.
August 1, 2014