Rated 4.2 out of 5 by 37
Rated 1.0 out of 5.0 by bballbaby Not very Pleased
We stayed at this hotel for business over the Thanksgiving holiday. We stayed in non-smoking double. This hotel must be one of the few remaining hotels in the U.S. that still allows smoking. We could smell the smoke in the entire hallway and about 5 feet inside our room even with the door closed. We were on the 3rd floor. Our room was not very clean; their were used tissues under the sink. There was only 1 trash can in the room. The jacuzzi hot tub took up the entire corner of the room, and I have to say, a jacuzzi tub in a room with 2 beds is a strange thought.
My wife tried to use the fitness center only to find out that the power was out in the room and no one was able to figure out how to turn it on, or why it was out.
The location of the hotel is odd too. Getting in and out of the parking lot is quite confusing.
We will be back over the Christmas holidays and we will not be staying at this hotel, even though I am a loyal IHG customer.
December 4, 2013
Rated 3.0 out of 5.0 by greeneyedjan Good Value but PLEASE FIX THE AIR AKA GO NON-SMOKING
You offered a good value for us when we quickly needed to come into town for a funeral, but, my God- the air quality was HORRENDOUS. Your attempt at masking the cigarette smoke that drifts in from other rooms by the use of an extremely cheap air freshener that gave us an awful headache- to the point of not being able to sleep.
Please consider making the whole hotel non smoking- or move the smoking rooms to an upper floor. Its a shame because otherwise it was a good deal.
November 7, 2013
Rated 5.0 out of 5.0 by hdlang courteous staff / great breakfast
The staff at this Holiday Inn Express location was very courteous and attentive. The room was on the small side, but it was very clean and comfortable, and a good value for the money. The complementary breakfast was hot and fresh and everything tasted great.
November 5, 2013
Rated 5.0 out of 5.0 by Bubbis Great business stop
Friendly staff, clean room and free breakfast! YAY!!!
October 22, 2013
Rated 5.0 out of 5.0 by TSPORT Friendly staff, clean & comfy hotel
Friendly staff at front desk. I asked for and received a great recommendation for a local bar/eatery (Fontana's Cafe, it's only about 1 mile away, great local joint. Fresh food, big portions).The bed was firm and comfortable. The hotel is clean. Note: if you are coming off the turnpike, cut hard left right after the toll booth #and I do mean RIGHT AFTER the toll booth). There is a little sign there for the hotel. Hard to notice the driveway but it is the back way in and very quick. Otherwise, you have to get on Rte 30 west and make a u-turn at 2nd light and come back. The lights take forever. You can also get back on the turnpike from this side entrance road.
October 7, 2013
Rated 5.0 out of 5.0 by daveneedsalife Awesome!
Wanted a night to get away from the kids and relax. This was a great choice. Staff was friendly. Room was clean. Easy on and off of Turnpike. Would stay here again.
September 25, 2013
Rated 5.0 out of 5.0 by Denise333 Great service
This hotel has the friendliest and most helpful staff. The front desk, maids and breakfast room staff were all exceptional.
September 19, 2013
Rated 5.0 out of 5.0 by MA1956 Very Accomodating
Our recent stay at the Holiday Inn in Irwin was perfect. Our rooms were clean and comfortable, most of all, the staff was very friendly and helpful. Prior to our stay, we requested special accommodation's for my 95 year old mother. The staff gave her a handicap room, and made sure that it was adjoining so that our mother felt secure and comfortable. Very pleased with our stay.
September 6, 2013