Rated 4.2 out of 5 by 141
Rated 4.0 out of 5.0 by DanWob Great place to stay
I travel to North Kansas City for conferences one weekend a month. This hotel is always clean and the staff is friendly. Comfortable and affordable HIE. I recommend the property as a good hotel to choose.
January 20, 2015
Rated 5.0 out of 5.0 by Smokey Joe1 Mr Myrda
I wish I knew the name of the clerk at the front desk both days, because he was excellent an deserved to be recognized.
January 19, 2015
Rated 5.0 out of 5.0 by keepbabbling Wonderful Service
The staff at this hotel went above and beyond to make us comfortable and get us everything we needed during our extended stay.
January 18, 2015
Rated 5.0 out of 5.0 by Amber75 Clean, comfortable hotel
Great place to stay in north KC. Excellent staff. My first choice when staying close to Downtown.
January 16, 2015
Rated 5.0 out of 5.0 by Dlb65 Great Service!
The staff went out of their way to be sure I was comfortable and that I was satisfied.
January 1, 2015
Rated 5.0 out of 5.0 by McNurlinA Clean and comfortable
Very nice hotel stay was awesome along with all the staff
December 31, 2014
Rated 3.0 out of 5.0 by Grego1979 House Keeping
The staff at the front desk were fantastic, Always a smile and hello when you were in and out of the hotel. House keeping did nothing but make my bed and replace cups. My ironing board and iron was never put in place. There was dirty cups just left on the table. My tub was never cleaned. The floor wasnt even vacumed. This was daily for my whole stay. Other members of our job said the same thing about thier rooms. One of the woman in our group said she just left the do not disturb on the door and cleaned her own room. Union Pacific uses HIE quite often and the service wasn't like this.
December 29, 2014
Rated 4.0 out of 5.0 by RickD53 Good Older property-Excellent Staff
I read prior reviews before booking this hotel. It is an older property so yes the room was a bit musty smelling. This might be an issue for the light traveler but anyone that does substantial traveling has encountered this and worse smells before. I carry a $5.00 travel size Eucalyptus air freshener from The White Barn. 3 shots and the problem is solved, usually for the duration of your stay.
When I checked in, there was an issue linking my PC# with my account (weird issue)but when it was resolved, I was immediately recognized as a Platinum member and upgraded to a room of my choice.
The rooms were updated and very clean. I had no issues with the room other than I should have requested a North Facing room away from the interstate. (Bad Recon on my part).
Breakfast item were the usual fair but fresh and constantly monitored and replenished.
The staff was excellent and very sociable.
This property is very convenient if you have a loved one at North KC Hospital or are looking for a good rate in close proximity to Downtown KC.
I would absolutely stay at this property again.
December 28, 2014