Rated 4.0 out of 5.0 by Peter55 Everything was fine
The service at the hotel was very good. Staff was extremely courteous and sincere. The room was clean and comfortable, with wirelss internet. Can't think of a single negative.
May 1, 2013
Rated 5.0 out of 5.0 by Bushwacker Holiday Inn Express North kansas City, Mo
I have stayed at this particular hotel for the last 3 or 4 years and feel it is time to give credit where credit is due. the staff at this hotel are Great people to deal with, friendly and helpful, with regards to directions and available services. Not just to me but i overhear the same professional and pleasant conversations that i get as i am in the lobby or the resturant part of the hotel. again i would not consider staying anywhere else each month as i am in the Kansas City area. they show me they appreciate my buisness and i appreciate their dedication to sevice. i alsways recommend this particular hotel to any other parts of management traveling to the Kansas City area as well. thanks again for the great service and attitude i am afforded while away from home.
April 29, 2013
Rated 5.0 out of 5.0 Great staff
All the staff were wonderful. Thank you to the front desk people,
the breakfast bar lady and the housekeeper.
April 23, 2013
Rated 2.0 out of 5.0 by OKtoMNTraveler Not up to Holiday Inn Express Standards
I am very picky about hotels, if I think about them too much they disgust me. But I am also on a budget. I always look for a Holiday Inn Express when I need a hotel because they are normally very clean and affordable. This one however made me want to cry. 1st of all it was in the middle of what looked like a warehouse / industrial district which was not a very inviting place to stay. However if the interior would have been nice I could have overlooked that. The lobby and rooms were terrible. It was obvious that they tried to give an old hotel an update....and they failed miserably. The halls were small, the rooms smelled, and it was just overall uninviting. The paint looked fresh and the carpets maybe too and it even seemed like they tried to update some of the counter tops with the standard Holiday Inn decor. But it just didn't work. We needed to stop and rest half way through a long road trip and this was not the place to do it. The staff was very friendly and helpful but I would not ever stay here again or recommend it to anyone. This was the 1st and last time I will ever book a hotel without reading the reviews - even a Holiday Inn. Should have paid more and stayed somewhere else!!
April 1, 2013
Rated 5.0 out of 5.0 by tuskMO Great place to stay out of the downtown area.
Everything was excellent. NCAA weekend and St. Patty day. They helped us get where we wanted to go and provided great service. The King Suite is fantastic great bed and lots of space.
March 24, 2013
Rated 2.0 out of 5.0 by CJC01 no microwave in room
Family went to watch the Robitics competition at the Kemper arena. Room was hot and had to move to another room at midnight. Was reported in amenities that it had a microve in room and it didn't have one. When you use your points to stay things are done differently seems like. Bathrooms were to small.
March 23, 2013
Rated 4.0 out of 5.0 by MrsDonovan clean room and great staff
i had a very nice stay the rooms were clean and the staff was very polite there wasnt a lot of noise and the comfort of the bed was excellent.
March 22, 2013
Rated 2.0 out of 5.0 by BusinessandFun Swimming with Kids
The saltwater pool was not right! The chemical balance was off, 2 of the children out of 3 got into the swimming pool and had a horrible reaction to the salt water. They broke out in hives, my sons eyes swelled shut! These children were not related, and they both experienced the same symptoms. There were other guests who got into the pool then quickly got out because it was "burning" their eyes!
The young gentleman at the front desk didn't even know who or where to order a pizza from, that would deliver. He was NO help. We didn't even mention the pool issue to him, he was clueless! How could he fix the pool, when he couldn't even handle a pizza delivery!
After much research on my own, this reaction with salt water pools happens often, when the filtration system isn't properly maintained. The bromine level is more than likely what was off.
Other than the swimming pool experience was awful, the breakfast was good and room was cleaned. But we stayed here only so the kids could swim! Not a great place for that!
March 4, 2013