Rated 4.1 out of 5 by 49
Rated 3.0 out of 5.0 by ConstantlyTraveling Good Hotel for Area
Hotel is in a good location for access to Interstate and to Boardman, Ohio. Restaurants, Shopping Mall and walk in clinic are close by. Express breakfast was excellent and all of the staff, from front desk to housekeeping and breakfast were very knowledgable, nice and efficient. Apparently the hotel is scheduled for renovation. The beds were older and were not what I was accustomed to at a Holiday Inn Express. I had no security concerns whatsoever. We had a noisy family (kids running and jumping on the floor above) and the staff corrected the situation immediately. TV Channel selection was good.
Overall cleanliness for the room and bathroom I rate a 3 out of 5. It appeared that something had been dumped on the backside of the bathroom door and had never been cleaned.
I would stay there again if I was in the area. Staff was immediately responsive to any thing I asked or needed.
December 3, 2013
Rated 4.0 out of 5.0 by Louie339 Comfortable accommodations
This hotel was chosen for its proximity to the funeral I was attending. It was clean and comfortable. Staff was friendly and courteous. I was on the first floor and did hear guests in the room above me walking around in the middle of the night; however, that is to be expected and I was not bothered by it.
November 20, 2013
Rated 3.0 out of 5.0 by Nana2Go Mixed experience
We stayed at the Holiday Inn Express in North Lima, Ohio both driving to Philadelphia and driving back, 8 days later. Overall, it's a satisfactory stopping-off place for this sort of I-80 drive. The first night we stayed there, all was well BECAUSE we were on the 3rd/top floor. Coming back, however, we were on the 2nd floor and at 4:30 in the morning, the folks above us decided to get up and start packing. Turns out they'd been there 2 weeks so they had a LOT of packing to do, which involved walking around, opening and shutting drawers, etc. From 4:30 to 5:30 a.m. We faced a 10-hour drive the next day ... on little sleep. Mike at the front desk was great when I complained at 5:30 and he tried to get them to stop, which they did -- for 15 minutes. So the staff was terrific; Mike was truly apologetic and helpful. But if you are on the 2nd floor, you are at risk if you have a noisy person above you. Ask to be on the 3rd floor!
November 9, 2013