Rated 4.1 out of 5 by 48
Rated 4.0 out of 5.0 by Louie339 Comfortable accommodations
This hotel was chosen for its proximity to the funeral I was attending. It was clean and comfortable. Staff was friendly and courteous. I was on the first floor and did hear guests in the room above me walking around in the middle of the night; however, that is to be expected and I was not bothered by it.
November 20, 2013
Rated 3.0 out of 5.0 by Nana2Go Mixed experience
We stayed at the Holiday Inn Express in North Lima, Ohio both driving to Philadelphia and driving back, 8 days later. Overall, it's a satisfactory stopping-off place for this sort of I-80 drive. The first night we stayed there, all was well BECAUSE we were on the 3rd/top floor. Coming back, however, we were on the 2nd floor and at 4:30 in the morning, the folks above us decided to get up and start packing. Turns out they'd been there 2 weeks so they had a LOT of packing to do, which involved walking around, opening and shutting drawers, etc. From 4:30 to 5:30 a.m. We faced a 10-hour drive the next day ... on little sleep. Mike at the front desk was great when I complained at 5:30 and he tried to get them to stop, which they did -- for 15 minutes. So the staff was terrific; Mike was truly apologetic and helpful. But if you are on the 2nd floor, you are at risk if you have a noisy person above you. Ask to be on the 3rd floor!
November 9, 2013
Rated 5.0 out of 5.0 by evansk hotel room
would stay there again. room had microwave, refrigerator, comfortable beds, was clean. guest check in was fast.
October 16, 2013
Rated 4.0 out of 5.0 by mattman Business Stay
Nice hotel with very nice staff. Bathroom could have been a bit cleaner. Overall I was satisfied with my stay.
October 2, 2013
Rated 3.0 out of 5.0 by Callie1 Comfortable
When we arrived we made sure to ask for a nonsmoking room. I thought I smelled stale cigarette smoke when we entered the room. We left immediately for dinner. The dining location was not convenient to the hotel. When we returned I definitely smelled stale cigarette smoke in the room and most unfortunately in the bedding. The next morning I talked to the front desk staff about the odor and she graciously adjusted our rate by $30. I appreciated the adjustment but would have appreciated more not staying in a room that smelled of stale cigarettes. Holiday Inn is usually our hotel of choice and now I will ask to preview a nonsmoking room before committing to our stay.
September 10, 2013
Rated 4.0 out of 5.0 by Travelingmom123 The rooms were clean and appealing room decor.
Beds were comfortable and staff were pleasant and helpful. The pool ammenity was enjoyable. The breakfast offered various choices and the female staff was friendly and accommodating.
September 9, 2013
Rated 5.0 out of 5.0 by maestrodog1 This is where it's all happening in Cleveland!
Excellent hotel right in the heart of all that's good to do in Cleveland. This place is steps away from the rejuvenated E. 4th St area, home of the House of Blues, Frolic, and other great night spots and restaurants.
The rooms are BEAUTIFUL, spacious, and very comfortable. The staff is great, and the breakfast was well attended to.
My one and only complaint, and it is easily fixed, is that the sheets on my king bed were too small and kept coming undone. Other than that, this will be my home away from home whenever I am in Cleveland.
September 9, 2013
Rated 1.0 out of 5.0 by TomC39 Noise from surrounding rooms
I was on the second floor and from the time I checked in at 5 pm the noise from the rooms above and hallways was awful! I thought construction was going on but it was normal foot traffic. The wooden floors on the third floor was translitted down and it sounded like a heard of cattle. This lasted until 11 pm and then started horrible again at 5 am. The noise from above was so bad that I would not stay at this location again. I normally do not have issues but this was so bad that I decided to write a review.
September 9, 2013