Rated 4.1 out of 5 by 125
Rated 5.0 out of 5.0 by tery 1 Happy
I highly recommend this Holiday Inn Express.
Great service, ultra nice clean rooms and an awesome nights sleep. Wake up to a hot breakfast and a smile. The staff was fantastic from the front counter to the cleaning staff. I left there HAPPY.
October 24, 2014
Rated 2.0 out of 5.0 by PAN66 I'm really struggling on what to write in this review.
The staff was nice and our room itself was nice but when the elevator door opened on the floor the horrid odor of cigarette smoked about choked me. There were 4 of us as I had used my points for 2 rooms. The odor was awful for all of us. One friend has breathing problems and it threw here into coughing spells whenever she opened the room or elevator door.
I know that they were doing remodeling but I felt like we shouldn't have been put on the same floor with all of that work. When we opened the elevator, not only did the smell hit us, but we all thought that we had accidentally ended up in the storage room. Things were stacked all through there. Maybe if the front desk had warned us about this and given me an option to have different rooms would have went a long way toward customer satisfaction. As it was, I was very disappointed.
We had connecting rooms. The carpet where the doors met was ripped terribly. In fact, one door got caught on the carpet once.
At every other hotel I stay at, there is recognition for IHG Rewards Club Members even if it is simply a bottle of water. There was nothing like this at this location.
The exercise room was very nice and well equipped.
And the biggie is that someone opened our room door and started walking in while we were getting ready in the morning. My roommate and I were too stunned to even say anything. The person apparently then realized that someone was in the room and backed out so we didn't see who it was. Why they didn't knock to make sure there was no one in the room is beyond me. I did complain to the front desk about this and all I got was, "it must have been a housekeeper. I'll tell them you are still there."
It is the worst experience I have ever had at a Holiday Inn. We chose this facility over the next nearest one. I seriously regret that choice. I felt like I wasted my valuable points on a bad hotel.
October 24, 2014
Rated 5.0 out of 5.0 by guitar12 Great Stay
Very nice Hotel in a great locaiton, room was nice and clean and bed was very comfortable.. I would recommend to anyone..
October 23, 2014
Rated 5.0 out of 5.0 by R.A.42 Home away from home
The bed was very comfortable. The only problem was that my virus protection did not recommend use of the hotel's wifi. It was rated not secure.
October 14, 2014
Rated 4.0 out of 5.0 by John J R Good value for the price
Nothing special, but they do it well. Clean, comfortable, and quiet room with a hot breakfast included. I'm not sure about all rooms, but mine had a mini fridge and microwave which was nice. The front desk staff was friendly
October 6, 2014
Rated 3.0 out of 5.0 by jrock74 Great Service
Overall stay was nice except for the very poor wireless internet connection. Neither my smartphone, tablet nor work computer could locate the HI network connection and when it did there were problems connecting.
October 1, 2014
Rated 5.0 out of 5.0 by bamazack Wonderful stay
I had a group of 53 senior citizens on tour going to the grand canyon i heard no complaints about your hotel. if in the area again will try to use this hotel.
October 1, 2014
Rated 5.0 out of 5.0 by JimM1 Great Hotel
Hotel staff were very friendly. Breakfast area was very well stocked
September 26, 2014