Rated 3.9 out of 5 by 50
Rated 5.0 out of 5.0 by Jpo57 Great value
Always stay at HIE. Staff was very friendly, and helpful
November 27, 2013
Rated 5.0 out of 5.0 by Souljerboy Awesome hotel!!
This hotel is absolutely one of the best hotels in the LR area!! It is very convenient to the interstate, downtown, uptown and the rest, as well as many area dining ad shopping options. It was extremely clean and the staff was totally committed to my having a great stay! I will definitely choose this hotel on my next trip to LR.
November 25, 2013
Rated 3.0 out of 5.0 by dinkyd Amber Rocks
She has the great ability to deal under pressure, quickly correct wrongs and maintain a smile.
I am very grateful for her dealing with the singing troubadour at 1 am! While his vocals could be tolerated at 5 pm, the wee hour of the morning show was not appreciated and greatly disturbed the peace and quiet.
There were a couple of mishaps getting to my room. My initial room was in the process of being cleaned, so Amber re-assigned me. Unfortunately we both neglected to note that the room keys needed re-keying. So another trip to the front desk. But another smile and efficient handling quickly had me on my way.
A few minutes later I was in my room. Everything I expected: great bed and comforter, tons of pillows, quiet and a well stocked bath. On further inspection later, it was obvious the room had been not as thoroughly cleaned, a bar of soap left in the shower, foil pill casings on the floor of the bathroom.
Breakfast was the usual fare and I was quickly on the road to my destination but not without another smile and friendly wave from Amber.
October 26, 2013
Rated 5.0 out of 5.0 by Leelee65 Great stay
We have been traveling quiet a lot a this one is at the top of our experiences.
October 17, 2013
Rated 1.0 out of 5.0 by mmm1 My car was broken in the parking lot under 4 cameras and could not get a responce from the manager.
My car was broken into while I was a guest at Little Rock, Arkansas, Holiday Inn Express. When I went to my car and noticed that the passenger side back window was broken in, I asked the front desk to please call the police; ( My hands were filled as I had checked out; went to the car and had both hands full with luggage and etc.) the front desk person would not call the police and told me I would need to call the police with my personal cell phone. Thanks for the help!!! I have since called the hotel to ask to speak to the manager on several occasions and have left my cell number for them to return the call to no avail. I was treated well until my car was broken into; then it was as though I contracted the plaque! No will talk to me, acknowledge me, or return my calls. I have been waiting in filling any surveys from there to give them time to call me. But apparently that is not going to happen. As I am a platinum priority customer, and I am asked to fill surveys after each stay, I would think they would at least return my call. Apparently I am mistaken. After the police report, I returned inside the hotel to a cold shoulder, to my surprise as if I had done something wrong. I don't know if I will have a e-mail or returned call now as the immediate attention was ignored originally. If you wish to be treated as if you did the crime by all means stay in Little Rock.
October 7, 2013
Rated 1.0 out of 5.0 by Kaybug55 Horrible bed,dirty couch, young lady at front desk was nice
We rented the king suite. The couch and chair were so dirty I had to put a blanket over them to sit on it. The bed was wore out and needed to be replaced. Needed new pillows. They smelled like dirty sweat. The carpet was very dirty. I didn't not use the "free" breakfast.
On a positive note the young lady at the front desk was nice.
I will never stay there again and will not recommend it to anyone.
I have stayed at many Holiday Inn properties in the past but next time I'm in Little Rock Ar I will find a different hotel.
September 29, 2013
Rated 5.0 out of 5.0 by BJfromSATX Thumbs Up!
Convenient location. Friendly staff. Good breakfast. Nice pool. I will return.
September 27, 2013
Rated 4.0 out of 5.0 by bata1972 Great stay!
We had a great stay here and the staff was outstanding! The breakfast selection was not that good and the entry/exit are not very good, you have to make sure to keep in the mind the time of day when leaving or coming to the location.
September 26, 2013