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Rated 4.1 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by Great hotel at awesome location Very clean lobby, room, and very helpful staff. The location was closeto I-40. so it was easy access on and off the highway. Breakfast was great and the lady re-stocking the food and cleaning tables was super friendly and an awesome emplyee. April 7, 2014
Rated 5.0 out of 5.0 by Great experience! The place was clean. The employees were helpful. The bed was comfortable. The location was perfect for me to get to and from work with ease. April 5, 2014
Rated 5.0 out of 5.0 by Soft comfortable beds and friendly Of all the HIX I stay in this one is my favorite. Staff is always very nice and helpful. Hotel is always very clean. March 27, 2014
Rated 5.0 out of 5.0 by good place to stay this ihg pro is a great place to stay easy, check in, room nice, internet good, breakfest good, check out was a lil slow new guy, overall a great place to stay, o it is a lil noisey in hallways. March 21, 2014
Rated 4.0 out of 5.0 by Great Location I recently stayed at this property for travel with my job. The location of the hotel is great! The staff were all wonderful and cheerful, even the cleaning personnel. I have stayed here once prior and will do so again each time I travel to N Little Rock. I was welcomed and appreciated for being a rewards member, which doesn't happen often and I would definitely recommend this property to others. My only "issue" is that they only have the "social" on Wednesday evenings instead of M-T like most others and I was awaken two mornings at zero dark thirty by the trash truck next door at chick-fil-a (my room was on that side of the building). March 11, 2014
Rated 5.0 out of 5.0 by Betty at breakfast I spilled coffee all over - also shirt. Betty, caretaker of breakfast bar, quickly got wet cloth & soap for me to get rid of coffee stain immediately. I did change shirts, and I appreciate the help from Betty! One night there was an off & on roar, seemed from the parking lot. Maybe like a cooler truck needed its AC machine on. Anyway it was disturbing... Otherwise the three days at Holiday inn Express were great. March 11, 2014
Rated 5.0 out of 5.0 by best in north Little Rock! Very friendly and clean. It iced and snowed while we were there. They had brushes and scrapers for everybody's car to use. A helpful and nice thing for the guest and salted and cleaned front entrance for everyone. Great hotel to stay at. We always stay here when we come to Little Rock! February 12, 2014
Rated 5.0 out of 5.0 by Great Hotel Everything the same as the last time I stayed there. Staff was wonderful. February 10, 2014
Rated 5.0 out of 5.0 by Great Hotel and Staff One of the nicest Holiday Inn Expresses that I have stayed at in a while. The staff here went out of their way to make sure that I a Platium Priority Club member was treated with everything possible to make my stay 110 % complete. I will definitely stay here again. Thanks to everyone here, Gary, Elizabeth, Ebony, Alex and all the other staff that I cannot remember their names. February 7, 2014
Rated 4.0 out of 5.0 by Platinum Great service clean room and comfortable. I will stay here again. February 1, 2014
Rated 5.0 out of 5.0 by Great Stay We had a soccer showcase. This was a great place to stay. They found out we had an early game, so they opened breakfast early just for us! Outstanding service!! January 29, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay. We will be back! We stayed overnight as we were traveling through and this was a great choice. The hotel is a nice facility, the rooms are roomy and comfortable and clean. Breakfast is usual Holiday Inn which is better than some other chains. I highly recommend this hotel! January 1, 2014
Rated 5.0 out of 5.0 by Home away from home Great place in a great location. This is my home away from home while im working out of town. The staff is excellent and the breakfast gets your day started right. The Wednesday wing night is a plus and great way to meet other staying in the hotel. December 22, 2013
Rated 5.0 out of 5.0 by Nice Clean Quiet Found this place on way home from Atlanta had drove 600 miles slept well room was clean great bed and great breakfast December 14, 2013
Rated 5.0 out of 5.0 by great service,staff and room very well pleased with location, staff and cleanliness. would stay again. December 11, 2013
Rated 5.0 out of 5.0 by Friendly Staff The staff at the Holiday Inn Express in North Little Rock was super friendly. As a hospital employee, I booked a room here during an ice/snow storm because it is near the hospital. The staff was friendly and knew of restaurants near the hotel that were still open despite the ice. They had shoveled and cleared off the sidewalks around the hotel, which kept me from busting it. I arrived at the hotel early due to road conditions and was able to check in early and rest before my shift at the hospital. Alex, the front office manager, was friendly and welcoming and worked hard to make sure I was able to check in when I arrived instead of waiting 2 hours. She also gave me a bottle of water and a snack, which was wonderful! Thank you for making my weekend away from my family easier! December 11, 2013
Rated 5.0 out of 5.0 by Great staff Our stay was very pleasant. Gary, Scott, and Betty were very friendly and ready to help with our every needs. Thank you all December 2, 2013
Rated 5.0 out of 5.0 by Great experience The staff was great. Gary really helped with making sure our reservation was reserved correctly. Scott was very nice when we got in late and had hot cookies for us on a cold night! The next morning Betty was so wonderful keeping the breakfast hot and everything stocked! She was so nice and pleasant. Elizabeth was great too. We stayed with you coming before Thanksgiving and made a point to come back to this location on the drive back from Oklahoma to Alabama! December 2, 2013
Rated 4.0 out of 5.0 by Good Value with Decent Accommodations Good value for the dollar. Rooms are clean and spacious. Amenities include microwave, small refrigerator, coffee maker and wide screen TV. King size bed was comfortable but pillows were very small. Staff was very courteous, accommodating and very helpful. There was a business room with computer and printer off the main lobby. December 2, 2013
Rated 5.0 out of 5.0 by Great value Always stay at HIE. Staff was very friendly, and helpful November 27, 2013
Rated 5.0 out of 5.0 by Awesome hotel!! This hotel is absolutely one of the best hotels in the LR area!! It is very convenient to the interstate, downtown, uptown and the rest, as well as many area dining ad shopping options. It was extremely clean and the staff was totally committed to my having a great stay! I will definitely choose this hotel on my next trip to LR. November 25, 2013
Rated 3.0 out of 5.0 by Amber Rocks She has the great ability to deal under pressure, quickly correct wrongs and maintain a smile. I am very grateful for her dealing with the singing troubadour at 1 am! While his vocals could be tolerated at 5 pm, the wee hour of the morning show was not appreciated and greatly disturbed the peace and quiet. There were a couple of mishaps getting to my room. My initial room was in the process of being cleaned, so Amber re-assigned me. Unfortunately we both neglected to note that the room keys needed re-keying. So another trip to the front desk. But another smile and efficient handling quickly had me on my way. A few minutes later I was in my room. Everything I expected: great bed and comforter, tons of pillows, quiet and a well stocked bath. On further inspection later, it was obvious the room had been not as thoroughly cleaned, a bar of soap left in the shower, foil pill casings on the floor of the bathroom. Breakfast was the usual fare and I was quickly on the road to my destination but not without another smile and friendly wave from Amber. October 26, 2013
Rated 5.0 out of 5.0 by Great stay We have been traveling quiet a lot a this one is at the top of our experiences. October 17, 2013
Rated 1.0 out of 5.0 by My car was broken in the parking lot under 4 cameras and could not get a responce from the manager. My car was broken into while I was a guest at Little Rock, Arkansas, Holiday Inn Express. When I went to my car and noticed that the passenger side back window was broken in, I asked the front desk to please call the police; ( My hands were filled as I had checked out; went to the car and had both hands full with luggage and etc.) the front desk person would not call the police and told me I would need to call the police with my personal cell phone. Thanks for the help!!! I have since called the hotel to ask to speak to the manager on several occasions and have left my cell number for them to return the call to no avail. I was treated well until my car was broken into; then it was as though I contracted the plaque! No will talk to me, acknowledge me, or return my calls. I have been waiting in filling any surveys from there to give them time to call me. But apparently that is not going to happen. As I am a platinum priority customer, and I am asked to fill surveys after each stay, I would think they would at least return my call. Apparently I am mistaken. After the police report, I returned inside the hotel to a cold shoulder, to my surprise as if I had done something wrong. I don't know if I will have a e-mail or returned call now as the immediate attention was ignored originally. If you wish to be treated as if you did the crime by all means stay in Little Rock. October 7, 2013
Rated 1.0 out of 5.0 by Horrible bed,dirty couch, young lady at front desk was nice We rented the king suite. The couch and chair were so dirty I had to put a blanket over them to sit on it. The bed was wore out and needed to be replaced. Needed new pillows. They smelled like dirty sweat. The carpet was very dirty. I didn't not use the "free" breakfast. On a positive note the young lady at the front desk was nice. I will never stay there again and will not recommend it to anyone. I have stayed at many Holiday Inn properties in the past but next time I'm in Little Rock Ar I will find a different hotel. September 29, 2013
Rated 5.0 out of 5.0 by Thumbs Up! Convenient location. Friendly staff. Good breakfast. Nice pool. I will return. September 27, 2013
Rated 4.0 out of 5.0 by Great stay! We had a great stay here and the staff was outstanding! The breakfast selection was not that good and the entry/exit are not very good, you have to make sure to keep in the mind the time of day when leaving or coming to the location. September 26, 2013
Rated 5.0 out of 5.0 by Excellent service from Alex My family and I stayed here on a trip to the Clinton Museum. It was very centrally located, had many decent dining options within a few minutes drive, and was in a quieter neighborhood. The pool was a nice size and very clean. The room was clean and comfortable. Breakfast was very standard, but it was enough to get us up and going, and it satisfied all three of my children. The staff at the front desk was magnificent. Alex was extremely welcoming and friendly. She touched base with us throughout our stay to make sure we were comfortable and enjoying ourselves. Would definitely stay again. September 21, 2013
Rated 5.0 out of 5.0 by Everything was great. The only annoyance was the train going by often - I guess blowing it's whistle but that certainly wasn't the fault of Holiday Inn. September 19, 2013
Rated 5.0 out of 5.0 by NHRA YEARLY TRIP TO DENVER I would like to say although there was a bit of an issue with the roll out bed the manager was more then accomadating. Management and staff were awesome to us. Although there was a motor coach that arrived with more then twenty elderly individuals . The young man attending to this party was less the perfessional spoke to the tour guide with contempt in his voice and mannerism lacked professionalism. He was some what argumentive and put out by the request of having keys pre done and pre assigned. He blamed the crew that he had relieved for not having this task complete. Seems to me with this amount of revenue coming in and possiablity of returned business he would relize this could be job security without customers theres no job. Due to his lack of professionalism luggage was misplaced and unneccessary choas was made for these elderly people and this bothered me. My family and I travel often and Hoilday Inn Express is are hotel always recieving the best quality of service. I am only mention this because I personaly would not tolerate behavior like this in my establishment or upon checking Inn. I would recommend this Hotel . But after talking with tour guide in hallway he said. We will never use this Hotel again.This Unfortunate. September 3, 2013
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