Rated 5.0 out of 5.0 by 76cj5 Great place to stay.
This is our second year staying here and it is such a nice hotel and the staff were excellent. Always asking if we were doing ok. Rooms have been clean and comfortable. One complaint is the pool is very cold. Would be nice if it was a bit warmer for the younger kids. Otherwise great place to stay.
April 29, 2013
Rated 3.0 out of 5.0 by Traveler0609 It Was OK
When I went to take a shower, the tub was visibly dirty. The used shampoo bottle was left on top of the shower. The iron had standing water in it from the previous guest. The ice machine had been removed from the floor. The bed creaked with every movement I made.
When I complained to the front desk, they made arrangements for the bathroom to be recleaned. Housekeeping left the dirty towels on the back of the toilet.
I will try another hotel chain when I return to North Platte.
April 22, 2013
Rated 4.0 out of 5.0 by kingofsling Hit & Miss
Was impressed with front desk that asked if we were priority club members and immediately upgraded us to a dbl king. Not impressed with the lumpy looking beds...not up to usual HIE standards. Pool was cold, hot tub not warm enough to make us linger. Rating was headed for 3* until the nice complimentary breakfast was finished by the breakfast person sending us on our way with a bag of food and containers for the road. Her friendliness yanked the score back to 4*
April 20, 2013
Rated 5.0 out of 5.0 by crusinoften Above and Beyond
We like staying at Holiday Inn Express hotels because we know we can count on a high level of service. This hotel extends that level of service to include a reception each evening that includes wine, beer and munchies. It was a great way to end our drive for the day and to relax before dinner. If only each Holiday Inn Express would follow the example!
April 18, 2013
Rated 3.0 out of 5.0 by Albert69 nice room
The accommodations were nice, but the front desk staff could be alot friendlier.
April 15, 2013
Rated 5.0 out of 5.0 by Barb68701 Very helpful staff
I was "stuck" in N. Platte due to road closings. The staff were very accommodating, flexible, and helpful with reservations and time-of -stay. Made the whole process much easier.
April 15, 2013
Rated 5.0 out of 5.0 by funkymuffin Comfy bed!
I enjoyed my stay! I work there and I was treated as a guest very relaxing stay!
April 11, 2013
Rated 5.0 out of 5.0 by Happyhippo Love this place!! Staff is so friendly and helpful!!
I thoroughly enjoyed my stay. Staff is very friendly and helpful. Hotel was quiet.
April 8, 2013
Rated 1.0 out of 5.0 by jjhernan Woken up at the crack of dawn
Overall, my experience was awful at this hotel. The maids were pounding on my door at the crack of dawn, completely disturbing my sleep. Not only did they do this once, but did it again an hour later to see if anything changed. It was rude and unappreciated. No other hotel that I have stayed at has ever woken me up by pounding on my door. I can't believe that this is tolerated.
March 28, 2013
Rated 5.0 out of 5.0 by CivilEagle North Platte Holiday Inn
This Holiday Inn is clean, neat, clean and very friendly. The staff is very helpful, professional and each time I stay here I always feel at home. The rooms are well cleaned and kept in very good repair. The breakfast is very good and all offerings are fresh. The staff keeps the area clean and family friendly. The evening cocktail gathering hosted by the manager, consisting of free soda, beer, wine and snacks is very well done. The cookies & milk offered later in the evening are a treat for which to look forward.
March 26, 2013
Rated 4.0 out of 5.0 by HappyHIGuest Great staff!
We have stayed at this hotel several times. The staff are wonderful and go the extra mile to help guests. Our only complaint was that it did not seem as clean this visit as it was on our prior visit. Overall, it's a great place, and we will definitely stay when we are through the area again.
March 25, 2013
Rated 1.0 out of 5.0 by KingD9 Did not want my business & ignored my phone calls
I stay 4-6 times a month almost exclusively at Holiday Inn Express locations. By far this was the worst experience I have ever had. From making my reservation with an almost incomprehensible speaking front desk attendant to (2) property managers not returning my phone messages. What kind of business has (2) managers that ignore a customer? Front desk arrival attendant acted like she did not want my business. Please send some training in customer service to this location as they are giving my home state of Nebraska a bad name.
March 18, 2013
Rated 4.0 out of 5.0 by Swede74 Room
The room was dated and not as clean as was the case during earlier stays.
March 2, 2013
Rated 5.0 out of 5.0 by MarineMom0341 Great stay
We have stayed in several Holiday Inn Expresses and have yet to find one that wasn't great from Niceville, Fl to Pocatello, Id
February 23, 2013
Rated 2.0 out of 5.0 by OREGON97838 Comfortable Bed
Breakfast was not stocked and what was wasnt hot.
was not impressed.
I was not reconized as a Priority Club Member,
January 3, 2013
Rated 3.0 out of 5.0 by Andrew000 Disappointed
This site is in need of renovation. The carpet in the hallway had large ripples, the room smelled very stale, and the cost for the night was higher than other Holiday Inn stays which were much nicer. Overall I'm disappointed in this location.
December 28, 2012
Rated 1.0 out of 5.0 by damagedhand Lack of customer care or welfare
I had the misfortune of injurying myself at this property and twice going to front desk to request first aid and both times NO ONE took time to address my needs. When staying as a guest of any facility, one would assume that your well being if first and foremost. PATHETIC!!!!!!!!!!!! I travel to the North Platte area quite regulary for business and will no longer be using the Holiday Inn North Platte.
December 26, 2012
Rated 5.0 out of 5.0 by Netowman Home away from Home
Every time I stay here the staff has not only been very accommodating to me but they extend hospitality to all of thier guests. Jeff has a great staff at this hotel an JoAnne and Travis always make the stay a great experience. Hats off to this hotel and all of the staff.
December 18, 2012
Rated 5.0 out of 5.0 by LynAB Conference/Catering Coordinator her staff and the front desk service
Thank you to the conference/catering coordinator and her and the front desk services are fantastic. We are so welcomed and cared for when we have meetings in North Platte. The conference rooms are set up with efficiency and we were even provided a Christmas treat of coffee for the school personnel attending the training. We are deeply grateful to all of you at North Platte Holiday Inn Express. Thank you.
December 13, 2012
Rated 5.0 out of 5.0 by Drifter Drifter
Very nice rooms. Clean and quiet. Great folks to help with what we needed. Thanks!
December 11, 2012
Rated 5.0 out of 5.0 by engtrains Just a very friendly place to stay
This is the best place to stay in North Platte Nebraska. Everyone is so friend from check in to check out. THANKS
December 10, 2012
Rated 3.0 out of 5.0 by GVSUFan Exercise Equipment Needs to Be Upgraded
The exercise equipment is not of the standard of the newer Holiday Inn Expresses.
November 28, 2012
Rated 2.0 out of 5.0 by Randirm75 Visit on11/2012
I have to say I was not empressed at all with my stay at this hotel...
The lobby was clean and presentable.. The lady at the desk was nice and friendly.. The room on the other hand was q huge disappointment. Below is the list of things that were not good.
-Dirty hand towel with brown stains on it
-Dirty wash cloth and discolored
-Shower was not clean
- Shower head had quite bit of lyme on it
-Carpet in room was very stained and blotchy
-Old sheet on bed, you could tell by how the tread was worn down
-Bed was very lumpy, and you could see lumps in it
The room had a very overall dirty and unwelcoming feeling about it.
November 16, 2012
Rated 4.0 out of 5.0 by Jennafoil Great staff and breakfast
We found the staff very helpful, both t check in and check out. The breakfast was very good, the breakfast area was clean, and the staff was attentive to keeping things stocked, and tables cleaned. The room was comfortable. All in all, a very good experience.
November 14, 2012
Rated 3.0 out of 5.0 by Joes Pets
They put us in a pet room without telling us. My wife has asthma, I am extremely allergic to cats. Yes they moved us after I seneezed for 2 hours, but why are they putting people in rpet rooms without telling you? I was up all night. My sister-in-law had pet hair all over her pants. It's okay to allow pets, but only in certain rooms!
November 11, 2012
Rated 2.0 out of 5.0 by Wally57 room condition
When we turned down our covers to go to bed we found a large blood spot on the duvet. Since it was late we removed it from the bed just used the sheets which were clean. Also the toilet could have used a better more detailed cleaning.
Overall we were disappointed in the room condition especially the blood stains.
November 9, 2012
Rated 4.0 out of 5.0 by TravelingDiva Excellent staff, clean room. able to workout (kinda)
The staff was very friendly and bent over backwards to assist with any needs. My room was clean, comfy bed and nice large(ish) towels. There is a small fitness room with 2 good treadmills...the eliptical and stepper are probably from the turn of the century and the room was hot. Nice pool area.
October 29, 2012
Rated 5.0 out of 5.0 by beth2 Great stay
My husband and I were traveling home from Utah to Mass, and this was the 1st night of a 4 day road trip and it was a very comfortable room with lots of space. The staff was friendly. I would certainly stay here again and recommend it to others.
October 26, 2012
Rated 5.0 out of 5.0 by Wookie Staff was great - very friendly!
Excellent place to stay. Room was very clean and comfortable.
October 24, 2012
Rated 4.0 out of 5.0 by kotz Hotel location
We arrived about midnight and found a person laying in the parking lot bdhind a van who appeared to be intoxicated. Upon further investigation he indicated he has Cerebral Palsy and cant get up and needed a wheelchair from the hotel lobby. When I confronted the hotel staff they immediately knew who he was (Steven) and ran to his aid. We wheeled him into the lobby where the staff bandaged his cuts and abrasions from his fall and covered him with a blanket. Apparently he is a Pastor attending a bible camp close by and has been a regular guest at the hotel. I was very pleased to see such a responsive staff. You could see it in his expressions that he was extremely happy to be in such good care at the Holiday Inn!!!
October 11, 2012