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Rated 4.2 out of 5 by 239 reviewers.
Rated 4.0 out of 5.0 by Great Stay The Holiday inn is a very good place to stay easy parking and close to a lot of things August 9, 2014
Rated 2.0 out of 5.0 by Holiday Inn Express North Platte, NE Los empleados necesitan urgentemente unas clases de servicio al cliente, principalmente la gerencia. El Hotel necesita ser renovado. Los cuartos del primer piso estan horribles y apestosos. August 7, 2014
Rated 5.0 out of 5.0 by Excellent service We were traveling back to our home state of Oklahoma and I saw the Holiday Inn Express and I had stayed in one at Colorado Springs on the 29th of July and was impressed with the staff and facilities. I had enrolled in the reward program then and figured that this second stay was surely adding to the reward points. August 7, 2014
Rated 4.0 out of 5.0 by North Platte The staff is what made my stay. Very courteous, professional and service oriented. The facility really needs updating - especially carpeting. August 4, 2014
Rated 2.0 out of 5.0 by Disappointed I have stayed at many HIE over the years and almost all are very clean. This one was an exception. To name a few issues the floors (Carpet and Tile) were dirty and stained, the floor and tub grout was stained, the sink counter had scum buildup or hard water deposits, the tub was old and stained, the room was generally dusty, the sink and tub drains stoppers were broken and did not work, the A/C went off by itself at night and there were small bugs crawling of the unit ending up on the curtain. However having said this the staff was very accommodating and friendly and the facility was fairly large with may amenities.The breakfast staff did a good job with the food. In my mind this facility did not measure up to the HIE Brand standard however could easily do so with cleaning staff training and additional effort as well as resources being put into facility maintenance. August 3, 2014
Rated 5.0 out of 5.0 by Great Stay convenient location, comfortable beds, nice place to stay August 2, 2014
Rated 5.0 out of 5.0 by Confortable room, quiet. great bed and pillows I was staying in the Holiday Inn while in North Platte, Ne. attending some classes and meetings. Truly enjoyed my stay, Breakfast great, The lady in the breakfast area was very personable and friendly to everyone, and checked to make sure everything was all right. It was very quiet , no outside noise in our room. Could use a mirror outside the bathroom so 2 people could have access to one at the same time. July 31, 2014
Rated 4.0 out of 5.0 by Road Trip This was one of many hotels my best friend and I stayed at in a weeks time on our road trip. Holiday Inn Express employees are nice and the rooms are always clean. July 31, 2014
Rated 3.0 out of 5.0 by HIE N Platte Facility needs to be updated, eggs at breakfast bar were extremely dry. July 31, 2014
Rated 4.0 out of 5.0 by Nice Perfectly acceptable; pleasant even. Staff is courteous and the hotel is quiet enough. July 30, 2014
Rated 4.0 out of 5.0 by Nice room but rate WAY too high The room was nice as was the staff and the breakfast was good. However the cost was exorbitant ! Even with an early booking discount the rate was beyond what anyone should have to pay for North Platte NE. If my event was not at this hotel I would have booked elsewhere. July 30, 2014
Rated 2.0 out of 5.0 by Unclean room, thin walls...Although friendly staff Arrived after 2nd day driving across country. Staff were friendly and accommodating. Went to the room and found old food and drinks in fridge. Toilet also looked like it had not been cleaned for a while! Asked for a new room and staff were great at getting new room and apologizing for room issues. Next room was cleaner, but still drink left in fridge. Sleep was interrupted by dogs barking, people walking up the stairs and talking loudly in hall. If you stay here, make sure to request a room away from stairs and dog rooms. Price was higher than much nicer H.I.E Hotel that we stayed at in Urbandale, Iowa. July 30, 2014
Rated 5.0 out of 5.0 by Yearly overnight in North Platte Great hotel to stay at. A little pricey...to me...but still good. OUTSTANDING breakfast choices. Great help from the front desk as I forgot to pack my razor and shave cream. Good place to stay at. July 28, 2014
Rated 5.0 out of 5.0 by Never fails As always this facility is wonderful and the staff is super nice and accommodating... i stay here an approximately 12 nights a year and always have a great experience. Keep up the good work. July 28, 2014
Rated 3.0 out of 5.0 by Great Staff The staff was great at the front desk and breakfast was good but the walls were thin, the halls were noisy and the room, halls, elevator, stair wells were all in need of a good cleaning won't stay at a Holiday Inn Express again. Stayed on the way home from Estes Park at a Comfort Inn at Kearney, NE and it was less than 1/2 the price and ALOT cleaner!!! July 27, 2014
Rated 5.0 out of 5.0 great service Everyone was very helpful. We enjoyed our stay. Rooms were clean, comfortable beds, good breakfast. Coffee was excellent. July 25, 2014
Rated 4.0 out of 5.0 by Great room!!! Very comfortable bed!! Great room!!!! Great sleep!!!! July 25, 2014
Rated 5.0 out of 5.0 by Great stay!! No complaints at all from stay. Everything was excellent. July 25, 2014
Rated 2.0 out of 5.0 by cleanliness The hotel staff was wonderful and courtious all the way from the front desk to the morning breakfast! I could not have been more pleased with out treatment. I was however completely disappointed by the cleanliness, and utterly disgusted by how backed up our shower was. I've stayed in much, much cleaner rooms for about a third of the cost. I would not recommend this location or stay myself for future overnights, even with the friendliest staff! My parents were also traveling with me, and their adjoining room still had someone's swimsuit in it. July 25, 2014
Rated 1.0 out of 5.0 by sleepless night Sleepless night because of intense noise. The key card did not work either morning to re inter from the outside. When loading the car we had to go around front to re enter and get the rest of our luggage. Very annoying especially beings I had a head ace from not getting any sleep the night before. I think the kids should have been told if they were called down a second time they would either have to leave or pay for our room . July 24, 2014
Rated 2.0 out of 5.0 by Not worth the stay I have stayed at this hotel twice now. Once for a meeting in their conference center and just recently passing through on trip. The first stay was okay, but after this weekend I will not stay here again. My room was NOT clean. The toilet ran all night, the shower didnt drain, my pillows had makeup stains on them once you flipped them over (I guess the cleaning staff thought no one would look). The breakfast was beyond subpar even by a continental breakfast standard. If your hotel is almost sold out, you'd think they would think about breakfast rush... Nope!! Had to wait in line for 10-15 minutes for cold, tasteless biscuits and eggs. If you're going to advertise a hot breakfast, then it should be hot. After the "hot" choices, the pickings were few and far between. I did appreciate having a fridge with milk cartons, something most lack but it still didn't make up for me only being able to salvage a banana as edible. There are several hotels close with same or better pricing, I'd suggest looking at them before HIE again. July 22, 2014
Rated 4.0 out of 5.0 bathroom cleanliness and cleaning staff For the cost I expected the bathroom to be cleaner. The toilet had stains or scratches. The shower head cap thing next to the wall was loose and the handicap handle had mildew around the edge. Starting about 8 am the staff was knocking on every door "Housekeeping" , knock, knock, "Housekeeping"...... I do understand they have to be cleaning BUT we were also still trying to sleep.... It was the weekend! Can they not get a list of who is checking out and work from that? July 21, 2014
Rated 5.0 out of 5.0 by Price Wish that there was a lower price for Seniors and handicap people. Having the first floor handicap rooms are great as most handicap people have a hard time using upper floors as the handicap room that we had in Oct. was on the opposite end of the hallway from the elevator which was a real hard ship . July 20, 2014
Rated 5.0 out of 5.0 by Great experience This was an extremely clean hotel and the staff was wonderful. I got a great nights sleep and left feeling refreshed and relaxed. July 19, 2014
Rated 5.0 out of 5.0 by Clean rooms and relaxing stay. Very pleased with location, quality of stay, and service. Very satisfied with accurate settings of air conditioning and heating and particularly pleased with quality of iron in the room. An important consideration when traveling for business. Would not hesitate to stay again. July 18, 2014
Rated 5.0 out of 5.0 by Great service I have stayed at this Holiday Inn several times in the last couple of years. The front desk workers are very nice and accommodating. I have found that it is best to ask for a room on the upper levels, the first level can be very noisy. I would recommend this hotel to my friends. They do server a great breakfast. July 18, 2014
Rated 3.0 out of 5.0 by Crying Baby Hotel is pricey but nice. I do have one suggestion, please don't put families with babies and small children in adjoining rooms to other guest. I liked this hotel but couldn't sleep as the baby in the next room cried all night. July 17, 2014
Rated 5.0 out of 5.0 by Great stay. I was really happy with this hotel. Everyone was friendly, the location is convenient, and the rooms and facilities were nice. July 15, 2014
Rated 5.0 out of 5.0 by Friendly staff and pet friendly Vacation stop returning home from Colorado to Indiana. Pet friendly and able to relax. Good breakfast choices in the morning. Will return to this location again. July 15, 2014
Rated 5.0 out of 5.0 by Excellent location After driving 10 hours with grandchildren it was a great comfort to find a Holiday Inn Express with a pool to end a long day. Check in was great and the breakfast was ample to start off the next day. Highly recommend this Holiday Inn Express. July 14, 2014
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