Rated 4.3 out of 5 by 199
Rated 3.0 out of 5.0 by bradsb Never again
We stayed at this HIE recently staying in room 219.
The bathroom was dirty. The faucet and fixtures in the shower were water spot stained, There was something brown stuck into the floor corners (caulk, maybe) but against the grey grout, it looked terrible. The door frame was painted brown - but there were numerous chips and or stains on it that didn't match and looked terrible. The grab bar had been removed from the tub and had 2 black plastic plugs pushed in. The counter around the sink faucets was stained and looked very bad.
I would expect all this from a lesser brand hotel than Holiday Inn Express, but this was a total disappointment. Fortunately, our other Holiday Inn Express reservations worked out perfectly.
February 11, 2014
Rated 5.0 out of 5.0 by fishnnut Great room
Got to the facility late because of storm, staff was very welcoming and helpful. Cant say anything negative about the room. Clean, comfortable, quiet, up to date furnishings!
February 6, 2014
Rated 5.0 out of 5.0 by Almo27 Pool disappointment
The one thing that disappointed me about my stay was that the pool was down for repairs/remodel and when I booked it I wasn't told this. It would of been nice if they would have posted it on their website. Otherwise, my stay was nice. The room was very clean, the staff was friendly, and the continental breakfast was excellent!! I would recommend this hotel to anyone staying in the area.
February 2, 2014
Rated 5.0 out of 5.0 by pam666 Very Nice Staff
The staff was ALL very friendly and helpful. The breakfast staff offered us 'to-go' bags because they knew we were trying to get to the hospital to visit our mother as soon as possible. Everyone was nice. The pool and spa were unavailable due to remodeling, but we wouldn't have had time to enjoy it.
January 30, 2014
Rated 4.0 out of 5.0 by Reisling212 Overall a good stay
Staff was attentative and nice, rooms were clean, free beer and wine from 5-7 and free breakfast. Quick check-in and check-out. My hotel of choice in North Platte.
January 30, 2014
Rated 5.0 out of 5.0 by crpt crpt
This hotel treats you with great respect. Rooms are always clean and the breakfast bar is always stocked. If there is one thing I would like to see is maybe add some type of breakfast sandwhich to the morning breakfast.
January 29, 2014
Rated 5.0 out of 5.0 by avidskiier fantastic in every way
We loved this hotel. It is a perfect stopping point for a road trip from Minnesota to Colorado because it is right off the highway.
The hotel was clean, the breakfast was wonderful and best of all the staff went out of their way to make us feel welcome. As our kids were leaving in the morning for the rest of the trip, one of the breakfast attendants came over to ask them if they would like to take a snack for their car ride. She also showed them where they could fill water bottles. Neither was part of her job, but she gave a little extra which we appreciated a great deal.
We would definitely stay at this hotel on our next drive.
January 28, 2014
Rated 4.0 out of 5.0 by matzo Friendly staff, reasonably comfortable hotel.
I found this Holiday Inn Express to be adequate to my needs. The bed could have been a little bit more plush and the internet speed faster, but overall I had a good night's sleep here.
January 25, 2014
Rated 5.0 out of 5.0 by Boiler-man Great location and quiet!
The facility is very quiet and The staff is very friendly and accommodating and I will be staying there again!
January 23, 2014
Rated 3.0 out of 5.0 by Brinker123 Poor Service
I felt like the staff of this Holiday Inn could have not cared less if I stayed at their hotel.
January 23, 2014
Rated 5.0 out of 5.0 by Lonny7 My Stay at the The Holiday Inn Express in North Platte
It was an extremely friendly and clean facility! The staff was so kind as we were there because of the loss of a family member. They were accomodating and understanding to our particular needs.
January 14, 2014
Rated 5.0 out of 5.0 by randy5757 Felt like home and treated very well.
Breakfast was unbelievable, lobby was comfortable and inviting, staff was amazingly friendly and outgoing. I was always greeted with a smile.
January 13, 2014
Rated 5.0 out of 5.0 by nograzz North Platt NE
Nice but could use some updating. Being on I-80 I'm sure it's well used.
January 12, 2014
Rated 5.0 out of 5.0 by Mads0100 Wonderful service as always
We stay here on every trip we mak going through Nebraska. The staff always listens to our comments such as the need for a roll away bed or that we have dogs. They even have us extra towels, cups, and soap! They're probably the only hotel I've seen do that. The pool is always nice (little cold for December/January) and breakfast is straight up the best I've had at a hotel. The last serving even played with my kids and offered them apples to go (which she has done every time we visit, I don't think she remembers us either!). Please stay here. This place honestly understands that good service means repeat customers. Thank you!
January 11, 2014
Rated 5.0 out of 5.0 by Tami1963 The ONLY place we will ever stay
Since early in 2012 we have stayed about 10 times at different Holiday Inn Express locations. In our 32 years of marriage we have stayed at a variety of motels/hotels, mostly because we were a military family moving or visiting family and relatives around the country. After the past 2 years of experience at various Holiday Inn Express locations we have decided that this is the only acceptable room for us, where ever we are traveling. The beds, pillows, and linens are always the best. In fact, they are identical at all of the different locations we have stayed. It is one of the things we really like about Holiday Inn...you always know what the bed is going to feel like. The staff is always friendly. I look forward to our next stay with them.
January 7, 2014
Rated 5.0 out of 5.0 by Donna.59 Great all around experience
The woman checking us I offered us a senior discount, without being asked, breakfast was plentiful and hot, beds were comfortable, and room was very clean.
January 2, 2014
Rated 5.0 out of 5.0 by Tour bus driver Wonderful front desk staff
The lady at the front desk was wonderful. I apologize that I don't remember her name (I am horrible with names)...but she represented the brand exceptionally well and made me feel very welcome at your establishment. Would recommend this property to anyone!
December 29, 2013
Rated 5.0 out of 5.0 by warrantbanks Another Excellent Nights Stay
This was our 4th night in Holday Inn Express as we traveled across country...while it seems like a little thing a bottle of water at check in that does not cost $4.00 is really nice.
This hotel has GREAT staff and fantastic employees. I would like a better (ie: softer) bed but for the money this hotel was great!.
December 22, 2013
Rated 5.0 out of 5.0 by Michelem2 Awesome!!
We were sooo pleased with everything. The front desk was awesome, pool was open 24 hrs etc. will gladly stay at any holiday inn express.
December 18, 2013
Rated 5.0 out of 5.0 by omahabob Road Warrior
I stay here all the time. (twice a month) I would drive an extra hour for this hotel. The staff is great. Thank you.
December 15, 2013
Rated 4.0 out of 5.0 by EllyG This hotel welcomes dogs
Try this dog friendly hotel when you are traveling along I-80.
November 30, 2013
Rated 4.0 out of 5.0 by Deby Enjoyable place to stay
Breakfast was excellent, clean rooms, excellent service-only had one complaint-was staying for a seminar and was going to check out at mid morning break (9:30 a.m.) and my key had already been de-programmed, which was a hassle.
November 18, 2013
Rated 3.0 out of 5.0 by Naome2013 Great staff
The front desk and eating area staff is great. Friendly and helpful......front desk, managers reception, and breakfast.
The bed and pillows were not very comfortable, which is somewhat unusual for HIE.
The entire facility was clean, with the exception of the all things associated with water. A lot of lime buildup on facets, shower head, and tub.
Our king suite was nice, standard, in all other things. Overall, a nice stay.
November 7, 2013
Rated 2.0 out of 5.0 by Brad56 Carpet was worn out and dirty
The bed was old. The carpet was stained and dirty. The room was not very clean in general popcorn kernals on the floor, I would never stay at this propery again.The grout around the outside of the tile was stained and dirty .The front desk staff when i checked in was very nice and friendly. I did not let anyone at the property what i thought.
October 20, 2013
Rated 5.0 out of 5.0 by Bearb Jan was awesome
I traveled to North Platte with expectation of having room reserved for the single travel night, but I accidently clicked the lowest room rate on the website which was a 14-day advance purchase.
Jan reviewed my mistake in the reservation system and quickly got me one of the few remaining rooms at her location. She also cancelled the erroneous date originally set.
She was cherry and awesome and reassured me that it was the computer's fault when we both knew it was my goof.
Great stay, loved the recliner in room. Great way to watch Monday Night Football with a Pizza Hut pie and Pepsi. I'll be back again to this location.
October 15, 2013
Rated 5.0 out of 5.0 by Huskerrat Great Value
They had a great manager's reception and very good breakfast. Staff was great.
October 8, 2013
Rated 3.0 out of 5.0 by Tomdurango Rooms need updating
Overall experience at the Hotel was positive
Room furnishing need to be updated especially the bed
October 7, 2013
Rated 5.0 out of 5.0 by diane930 Great overall
I Love Holiday Inn Express's and of course some more than others. This one in North Platte is one of the most pleasant ones I have been at. I use to work for the State of Nebraska and started staying them at them then and now when I travel I choose them where available. And this particular one does allow dogs and you would never know it unless you saw one on the property. Clean clean clean. I have no complaints...... I like the fact they all have microwaves and frigs. I have been at many and they have neither....
October 7, 2013
Rated 5.0 out of 5.0 by KrisV Friendly staff and comfortable bed
All Holiday Inn Express stays are great. I especially liked the helpful staff, 24 hour workout room and clean rooms.
October 1, 2013
Rated 1.0 out of 5.0 by Disappointed1960 Worn out carpets, expensive
I originally made plans to stay in town for 2 days and decided to stay here as their major competitor was full. Upon arriving after a simple check in, I noticed the carpets in the hallway to my room were stained and well worn. In my room the rugs were just as bad, snagged and looked dirty. I debated about asking for a different room but I was tired and thought, "oh well, maybe tomorrow". About mid-day the next day I received a call about a death in my family and I tried to wrap up business before checking out. By the time I arrived at the hotel, it was 2:55pm.and I explained I had to check out early. I saw from the receipt that I was billed for 2 nights instead of one. I was bluntly told by the young man with a bowl haircut that "that's our policy" as he turned and walked away from me. No courtesy at all for a Priority Club member. As a sales manager for a Fortune 500 company with over 35,000 employees, I travel a lot and so do our people. But I will NOT ever stay at this hotel again and I will do everything possible to ensure that non of our other employees do either. Housekeeping had already cleaned the room when I went to pickup my suitcase so they had nothing invested there. I'm sure they sold the room that night, so in essence, they got paid twice for that room! This place is a dive and I would try to avoid it if I were you
September 26, 2013