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Rated 4.2 out of 5 by 267 reviewers.
Rated 4.0 out of 5.0 by Good Stay and Handy Chose this due to airport. We arrived late and picked up rental car next day, thus saving a day of expense. Friendly staff, especially shuttle drivers. Reasonable rates, free breakfast April 23, 2015
Rated 5.0 out of 5.0 by Little at breakfast that was gluten-free Everything at this hotel was great except the choice of foods at the breakfast. I am gluten intolerant and therefore must eat gluten-free food. There was only a few choices of the foods available that could be eaten by anyone with my condition. April 22, 2015
Rated 5.0 out of 5.0 by wonderful staff and great breakfast I will stay again and again, The staff was awesome and it's right down the street from the airport. Very convenient. April 20, 2015
Rated 4.0 out of 5.0 by Convenient location Near the airport. Excellent shuttle service. Room clean and good Internet. April 18, 2015
Rated 4.0 out of 5.0 by OK hotel to stay for business Other Holiday Inn Express is better. For instance, HIE in Clifton Park is much better. Having said that, this hotel is ok to stay for business. Clean and quiet room is what you expect from HIE. April 17, 2015
Rated 5.0 out of 5.0 by Syracuse in April, 2015 The front desk were professional and friendly. After I had them phone the candlewood to see if they had any rooms and also the HIE in Watertown they eventually gave me the kind of room for which I asked and upgraded another guest instead of me because I didn't have enough points. We received a welcome package and good directions for dinner. This is a good deal if flying out of Syracuse because you can leave your vehicle and get a shuttle to the airport. There were two large groups in the hotel but it was still quiet in the room. April 14, 2015
Rated 3.0 out of 5.0 by Was only there 2 hours Due to airline cancellation we were only there 2 hours so we didn't sleep, eat or use any of the facilities, although we still had to pay, albeit a slightly reduced rate. I suppose that was the best they could do but it would have been nice to get a better price break. Other than that the hotel seemed clean, nice, friendly and efficient. April 9, 2015
Rated 4.0 out of 5.0 by OK value, up to HIE standards Stayed here overnight after an event at the Carrier Dome. Easy access to Syracuse and the surrounding areas. This hotel was on the high end of what I'd expect to pay for a Holiday Inn Express but relative to what other hotels were charging that night, was among the most affordable. Everything was perfectly adequate, but I did find the mattress on the hard side (not necessarily bad, but not everyone's preference) Room was up to HIE standard, and clean, though the bathroom fan was a very noisy and turned on automatically with the lights. I did find the fitness center a little cramped and the machines could use some updating. Breakfast attendants were very pleasant, and did not rush us when we showed up with minutes to spare before the end of the scheduled breakfast period. March 31, 2015
  • 2015-04-27T11:54:43.143-05:00
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