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Rated 4.1 out of 5 by 199 reviewers.
Rated 2.0 out of 5.0 by Downhill !!! Stayed at this location many times before, always a very nice place to stay. This time was different, booked thru Rewards Club months in advanced. When we arrived after a long day. The guy at the front desk didn't really seam to know what he was doing, said a few times ``I am new, i`m not used to the system and how things work``. When checking out are room, it appeared to be a very nice room as usual. When we got settled in the bed looked like they where very worn. In the bathroom there where many patch work done on the sealing. Along the edge of the bathtub saw either dirt or mold. Visited the onsite pool. Water was nice and warm. But hardly any ventilation in the room, ( windows where foggy ). In the pool room many bugs where flying around, and the floors where so dirty they were stained. (grout was a brown colour) Now its time for breakfast. Usually theirs either a pancake or waffle maker. This location had none. Milk in was expired. No white bread for toast. This hotel is in a perfect location, to bad management has let it go downhill this much. Holiday Inn express shouldn't have its name on it. November 17, 2014
Rated 5.0 out of 5.0 by Busy Traveler Comfortable, clean room. Friendly staff and decent breakfast November 15, 2014
Rated 4.0 out of 5.0 by Close to Airport We chose this holiday for an overnight stay before flying the next morning. The shuttle service was excellent. We had a great stay and would recommend this hotel November 12, 2014
Rated 5.0 out of 5.0 by Consistently comfortable. That's most important issue. The most important and possibly only reason I use Holiday related hotels is the reliability and consistency of these venues. Thank YOU. November 11, 2014
Rated 4.0 out of 5.0 Older but Nice Although the entrance carpet was a bit warn and antiquated, The service was warm and friendly. The room extremely clean. The breakfast was standard fair motel food, but always kept hot and fresh. I would recommend this motel for anyone traveling for a few days in the Syracuse Airport area. There is not much to do in that area of Syracuse and keep your eyes open for the entrance, it will fly by if you are not paying attention. Also as a side note, Try to stay on the first floor. The slowest elevator EVER. November 6, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Very clean, nice atmosphere, well maintained. The only issue was exterior noise (noise within the building, but outside of my room). I heard footsteps often and running water (sink, toilet flushes) nearly all night long. Overall, highly recommend. November 5, 2014
Rated 4.0 out of 5.0 by Hotel and room The room was not consistent with the quality of maintenance normally held by Holiday Inn Express. The ceiling over the bed had been extensively repaired, however the repairs were not painted over. Location is excellent and exterior and common areas are very well kept as well. November 5, 2014
Rated 4.0 out of 5.0 by Great service, but hard beds. Great hotel and location, but the beds were kind of hard. November 5, 2014
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