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Rated 4.2 out of 5 by 355 reviewers.
Rated 5.0 out of 5.0 by great hotel but beds need help I stay at IHG hotels a lot an my most important things are the bed ,shower and quiet . all were ok but the bead was hard an flat the shower pressure was weak. the rest was great like most . November 25, 2015
Rated 5.0 out of 5.0 by Great Hotel The hotel is great. The road access is hard to identify. You can drive right by very easy. November 21, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. Great location for airline travel. Shuttle was on time. November 19, 2015
Rated 3.0 out of 5.0 by Friendly and accommodating staff The staff was very accommodating and friendly. I had an issue with a reservation change which resulted in being billed a no-show fee and having my reservation cancelled. The Front Desk staff (Kelly?) resolved it immediately and found me a room. The room was very clean but extremely noisy. The HVAC unit was so loud it sounded like a truck starting every time it cycled on. The cover was loose so it would rattle when running and their was some other noise (toilet?) coming from the bathroom. I also have an issue with the new motion sensor thermostats. The A/C goes off and resets to a higher temp when your laying in bed and not moving so it gets very warm during the night. Between the noise, heat and the hard mattress it was definitely not the best nights sleep. Because I got back to my room late and just wanted to sleep I didn't complain or ask for a different room. Based on my earlier dealings with the staff I am sure they would have attempted to address my concerns if I would have advised them. Overall not the best experience but certainly not the worst. Based on my positive experience with the staff and the convenience of the location I would give this property another try. November 13, 2015
Rated 5.0 out of 5.0 by Stay and Fly Very convenient location. Staff efficient but front desk staff could be more welcoming. Room and amenities predictably good. Overall good stay! November 12, 2015
Rated 5.0 out of 5.0 by Fantastic Stay Fantastic place to stay. Great location near the airport and the mall. Wonderful staff who cared about my stay and breakfast was an added extra. November 9, 2015
Rated 5.0 out of 5.0 by HIE Great breakfast! My bill was initially wrong, but the staff immediately fixed it upon notification. November 8, 2015
Rated 4.0 out of 5.0 by Halloween Stayed overnight to do some shopping at Destiny USA. No adjoining rooms were available, beds were hard, the bath tub drained very slowly when taking a shower. November 4, 2015
  • 2015-11-28 T13:21:07.843-06:00
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  • cp-1, bvpage1
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  • loc_en_US, sid_SYRSS, prod, sort_default
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