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Rated 4.1 out of 5 by 212 reviewers.
Rated 5.0 out of 5.0 by Staff Staff went out of their way to be helpful. After returning from vacation we were picked up by the shuttle. The long term parking lot had not been plowed yet as it had snowed the night before. The shuttle driver shovelled out a path for me to get the car out. Way beyond the call of duty in my mind. Thank you. December 12, 2014
Rated 5.0 out of 5.0 by Personal Only interacted with Ryan the desk clerk who was very helpful in getting us checked in and answering questions for us. He worked out our rooms cause they had booked us two rooms for that night but not a room for our return trip. Really enjoyed working with him. The shuttle driver was not talkative and did not offer to get the step out of the truck to make it easier or me to get in. I did ask to sit in the front seat cause I knew there would be a grab bar. December 6, 2014
Rated 5.0 out of 5.0 by Shopping!!!!!!!!!!!!!!!!!!!!! I came with six other women to shop Black Friday and to have a girl's get-away' We had a great shopping experience Lots of good buys and happy with our purchase. We visited downtown for the lighting of the tree. We also had an excursion to Skaneatteles. Very enjoyable and to be recommended. That's it. This is starting to take too long.. December 3, 2014
Rated 5.0 out of 5.0 by Enjoyed our stay Staff were friendly and polite. Hotel room and facilities were clean. Although we showed up 15 minutes late for breakfast, the staff invited us to eat anything that had not yet been put away. As a result, we missed out on the hot breakfast, but there was still plenty to enjoy. We've stayed at this hotel before, and we will continue to return. December 1, 2014
Rated 4.0 out of 5.0 by Very clean and comfortable stay Nice place to stay. If you plan on going shopping or attending an event in Syracuse this is the place to stay. November 28, 2014
Rated 5.0 out of 5.0 by Attentive Staff and Clean Quiet Rooms We flew out of Syracuse so stayed here the night before our departure and the night we returned. We used the hotel shuttle service and it was excellent. The front desk staff were friendly, our rooms were clean and quiet and breakfast was great for a continental. We certainly will stay here again. No complaints! November 25, 2014
Rated 5.0 out of 5.0 by Snowed out of Buffalo Great staff, comfortable home away from home. Highly recommend. November 25, 2014
Rated 5.0 out of 5.0 by arski08 Nice place. Real close to the airport and close to some good eating establishments. November 24, 2014
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