Rated 4.7 out of 5 by 102
Rated 4.0 out of 5.0 by Gatya Great for families
Nice large rooms provide extra space. Pool is larger than most hotels. Breakfast is good but seating is limited
September 6, 2014
Rated 5.0 out of 5.0 by cynsterwytche Wish we could have stayed longer
We stayed here for 1 very short night after attending the NY State Fair. Everything was perfect top to bottom. The staff on all shifts were friendly and had the correct answer to all questions. (including where to get something to eat at 1 am!) The room was spotless and despite being the 1 person of three who slept on the sofa bed it was so comfortable that I slept through the night. Even the pillows were comfortable which I never find anywhere. Breakfast was an above average selection that included fresh fruit which was so sweet I wanted to pack the leftovers and bring some home.
I have stayed in a lot of hotels around the world and this one ranks in the top 3. We will definitely look for another Staybridge when we plan our future travel.
September 6, 2014
Rated 5.0 out of 5.0 by erie county rookie derby perfect getaway
Everything was top notch. Best hotel room set up i have ever been in
September 4, 2014
Rated 5.0 out of 5.0 by footys Great customer service and nice clean rooms
The hotel was very clean and the customer service was excellent. We had never stayed here before and have stayed at numerous hotels in the area so this was a very pleasant surprise we certainly would recommend this hotel to other people.
September 4, 2014
Rated 5.0 out of 5.0 by newfie 53 Very clean hotel
We were impress with how clean the hotel was inside and outside and the staff very friendly.
September 3, 2014
Rated 5.0 out of 5.0 by sildee So pleasantly surprised!
My daughter and I were so pleasantly surprised with the Staybridge Suites in Liverpool...the hotel was nicer than the photos we had seen online. We loved the beautifully landscaped courtyard and we spent our evenings outdoors by the fire pit. The kitchen was very convenient and our well appointed room was very clean and quite spacious. Breakfast included a good variety of hot and cold food and we found the staff to be very courteous. Will stay again.
September 3, 2014
Rated 5.0 out of 5.0 by 2014NYSF Nice hotel
I will stay here in the future. Should have made reservations farther in advance, being a Platinum Elite member I would have received a room upgrade, Still it was a nice stay
September 2, 2014
Rated 5.0 out of 5.0 by Bille55 GREAT STAY
This is one of the best hotels I have stayed in over the past 15 years with IHG brand Hotels, the staff is number one in my book
September 2, 2014
Rated 5.0 out of 5.0 by mlillie Manager
Great quality, great location, very clean and quiet rooms, pleasant staff and very helpful
September 2, 2014
Rated 5.0 out of 5.0 by get2it Just like home away from home.
Beautifully furnished,spacious,clean and comfortable 2 bedroom suites.The rooms are so nice we looked forward to returning to them.The whole hotel is beautifully decorated and has a warm welcoming feeling about.You will be pleasantly surprised when you arrive here and happy with your selection of hotels.
August 30, 2014
Rated 4.0 out of 5.0 by Sher43 NY State Fair Trip
I was pleasantly surprised by the accommodations offered at the Staybridge Hotel. The room design was comparable to those of a 5 star hotel. The grounds were welcoming and provided a fun atmosphere for my spouse and I. I especially liked the idea of a full time life guard on duty at the pool and not to mention the free laundry. I will definitely consider staying at the Staybridge Hotel on my next visit to Syracuse.
August 28, 2014
Rated 5.0 out of 5.0 by rlunden Great Place
The staff is great it's clean and comfortable m Could use better pillows
August 25, 2014
Rated 5.0 out of 5.0 by Grumpy Coakley Handicapped Traveller
Staff went beyond expectations and provided 'extra' HC devices to make stay most comfortable.
August 21, 2014
Rated 5.0 out of 5.0 by marceb16 My Stay
My stay was great. The whole family enjoyed it and the staff was very friendly. I would recommend this hotel to anyone.
August 18, 2014
Rated 4.0 out of 5.0 by serviceengineer Great hotel, but one thing ruined end of stay
Great hotel. Given an upgrade in regards to rewards status. Beautiful social area outside, game room inside/ library. Large rooms. Staff were great too.
Cons: bed was uncomfortable. Basketball hoop was over parking lot, so cars can get easily hit. I'd suggest placing a larger net behind it.
Breakfast ruined the end of the stay. Other guests weren't cleaning their tables, and we asked one of the 2 workers to clean it. Waited 5 minutes, and decided to clean the table myself. I had to pick up the buss pan from garbage and bring it to table and touch gross plates and napkins previous guest left. I was disgusted. I don't blame the worker, if he cleaned every dirty table guests left there would be no clean plates or food to eat. I suggest placing signs around the breakfast area asking guests to be courtliest to other guests and clean up after themselves. No one wants to pick up another persons trash at a hotel breakfast.
August 13, 2014
Rated 5.0 out of 5.0 by aj1989 Great Overall Experience
Everything was great. When I got done working, I was able to fully relax in my room. Breakfasts/Dinners were a plus! Help cut the cost of eating out.
August 13, 2014
Rated 5.0 out of 5.0 by MJ1918 Nice stop
Stayed for two nights and would most definitely stay again, rooms were nice and comfortable, close to where wanted to get to for work, everything worked great and just an all around pleasant experience. They offer complimentary dinner Mon-Thu as well as breakfast every day, so that helps while on the road.
August 11, 2014
Rated 5.0 out of 5.0 by Chivas57 Excellent Accommodations
This is a great hotel for one night or several. The friendliness and attentiveness of the staff is wonderful. Very spacious room with a big desk and nice kitchenette. I like that the bathroom is not located near the entrance door. The toilet, shower/tub is enclosed and separate from the spacious bathroom sink. The decor is up-to-date and overall, I liked everything about this room and the hotel.
August 8, 2014
Rated 5.0 out of 5.0 by Jrell Great Place to Stay
Would Highly recommend to anyone traveling in this area.
Amazing and helpful staff
August 6, 2014
Rated 4.0 out of 5.0 by kliks Lovely property
Everything was nice and comfortable except for the bed which was saggy and lumpy. A king bed would have been more suitable but surprised it wasn't available in a jr. suite. Location is a bit confusing at first (behind HI). The outdoor amenities were lovely (BBQ, lawn area, court, etc.).
August 5, 2014
Rated 5.0 out of 5.0 Great Stay
All was nice and clean, staff was great. Could hear the hallway noise a little to much and breakfast could use some variety on the hot food side but all else was still good.
August 5, 2014
Rated 3.0 out of 5.0 by RCobb Front desk not impressive
As an IHG Rewards Club member I would expect exceptional service from the employees, but was disappointed in the help of the front desk personnel at this property. I was disappointed that my 3rd stay at this property in less than 2 months (I specifically stayed at this property as usually my Staybridge experience is excellent), was due to a front desk worker who indicated I was in a non-smoking room when indeed, I had been put into a smoking room. Unfortunately, I took his word and spent the next 3 nights in a room I would have never stayed in. I only figured out I was in a smoking room after sleeping in the room for 2 nights and realized that the room I was in did not have a "No Smoking" sign on the door. The front desk "helper" was very quick to give me the wrong information and to get me off the phone line.
I think it shows poor customer service, especially to your dedicated guests who make an effort to stay on your properties, to not know if a room is smoking or not......that should be a simple piece of knowledge. I only wish I had been more observant when I walked into the room that it was a smoking room and was disgusting.
August 4, 2014
Rated 5.0 out of 5.0 by Catherinel Spacious and comfortable
The room was perfect for my son, husband and myself. It offered privacy and comfort. The kitchenette was handy to keep our cooler items cold. the bed was comfortable and towels soft. I will stay at a Staybridge whenever possible.
August 2, 2014
Rated 5.0 out of 5.0 by misty97 very nice hotel
My husband and I stayed here as a lay over on our way to Canada. We were so impressed upon checking in and it kept on getting better. We were so surprised when we walked into our room. There was a full kitchen, sectional couch and nice queen size bed. The bathroom was very clean. After getting settled we went outside to check the grounds. There was a covered patio with gas grills. We decided to sit and have a glass of wine before dinner. Another guest joined us shortly after. It was nice to sit and chat with some other people (he was from CT too) We then had dinner at the restaurant in the hotel. Very nice meal. We decided to sit out side by the fire pit while we finished our wine and again were joined by another guest. This time a mother with her two daughters. We had a lovely chat with them and then called it a night. I would highly recommend the Staybridge!
August 1, 2014
Rated 4.0 out of 5.0 by lorifr1 Stay at Staybridge when Visiting Syracuse!
The room was beautiful and clean. The bed was extremely comfortable. The location was convenient. The staff was very pleasant. The breakfast was excellent. I enjoyed it all. The hotel shares a pool with the adjacent Holiday Inn.
July 30, 2014
Rated 5.0 out of 5.0 by GerryXPO Great Staff in all areas.
The check in and staff at the desk were great.( Taylor) The food service for the complimentary Grill and Chill ( Jessica) were as nice as being home. Actually better since I didn't have to clean up.
Thank the staff for me.
July 28, 2014
Rated 5.0 out of 5.0 by Kris2014 Excellent hotel with excellent staff!
I spent 10 nights in a studio suite at the Staybridge Syracuse (Liverpool) hotel. The rooms are very modern and clean (which is very important to me). I had everything needed for an extended stay. Having a full kitchen is wonderful if you don't want to eat out for every meal. The staff is absolutely wonderful and I thoroughly enjoyed the evening social. I met some very nice people who shared the same sentiments about the evening social. The only minor dislike is the fact that the hotel is not completely non-smoking (I know it's a personal preference). We saw pets, but I only heard a dog barking in a room once during my stay, so that was good. Overall, a wonderful experience away from home. Staybridge has become one of my favorite brands from IHG. Keep up the great work!
July 26, 2014
Rated 5.0 out of 5.0 by Starfire Nationals
Great place to stay for the car show, rooms nice, staff friendly, good breakfast, bbq available, close to drug store and restaurants.
July 25, 2014
Rated 4.0 out of 5.0 by 00beast Great service
The staff and management at this location was extremely nice and helpful with questions, getting directions to area attractions and events.
July 24, 2014
Rated 5.0 out of 5.0 by Skykark6 Convenient location and friendly staff
This hotel offers convenience to the Syracuse area, NY Thruway and Interstate. The rooms were very clean, comfortable beds, and well lit parking lot. Staff are friendly and attentive. 2nd consecutive stay at this property. Recommended hotel
July 23, 2014