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Rated 4.0 out of 5 by 279 reviewers.
Rated 4.0 out of 5.0 Coming along This is first time I've stayed at this location since the renovation. There were issues that probably would not stop me from staying here again since i imagine they will be resolved in a timely manner: 1. The television reception was a nightly mystery - you never knew what satellite channels would come in. The staff said this was an issue with their vendor and that the two neighboring hotels were experiencing the same problem. As a consolation the internet connection worked well. 2, Hopefully the management can resolve their labor dispute so that around 7 AM the protestors block traffic from entering and exiting the hotel. I've been told that that they are legally permitted to do this for 5 minutes. July 24, 2015
Rated 5.0 out of 5.0 by Cleanness of room Great job performed by keeping rooms clean and all facility. personnel with a positive actitud July 21, 2015
Rated 5.0 out of 5.0 by Friendly staff clean hotel. I enjoyed my stay the staff was excellent the hotel and my room was clean and comfortable. I would differently stay again. July 21, 2015
Rated 5.0 out of 5.0 by Cosy and quality service Overall, it was like a Home away. Great choice of accommodation and excellent environment. July 20, 2015
Rated 5.0 out of 5.0 by Great value Staff did everything they could to accommodate us during a busy travel vacation. Room was great July 18, 2015
Rated 5.0 out of 5.0 by Front desk staff was helpful This was our first trip to Toronto in 35 years (our Honeymoon). We had our youngest 2 boys with us. The location was convenient, not so far into the city that we had a terrible experience driving, but close enough that we could walk to a bus stop and drive to a subway station easily. The staff was very helpful with directions or almost any information we needed. The breakfast staff was very attentive, and the food good as always. The only complaint was the pool was under construction. We had no idea, and the boys were very disappointed about that. But looking forward to staying there on our next trip to Toronto. July 16, 2015
Rated 3.0 out of 5.0 by Good but can improve. The room and bed were comfortable. However, the pool was extremely cold and the water was dirty and murky. As well as the food for breakfast wasn't very good and the coffee was burnt tasting. July 15, 2015
Rated 4.0 out of 5.0 by Needed to leave early We came up with parents on the Saturday evening and where planning to stay until the Monday. Unfortunately, my mom was not feeling well and had left one of her medications at home. Well, after explaining this to Courtney, who was working the front desk that night, he gladly and efficiently, checked us out that Sunday. He did a great job and we really appreciated his help. July 15, 2015
  • 2015-07-27T10:51:26.795-05:00
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