Rated 4.5 out of 5 by 291
Rated 5.0 out of 5.0 by rga54 Excellent front of house staff
The week that I was there coincided with a change in the dinner menu, and the hotel was busy every night. It's fair to say that not everything went exactly to plan. however, the staff, although under great pressure, dealt with everything efficiently and never stopped smiling.
March 4, 2015
Rated 1.0 out of 5.0 by pmac23754 Disappointed
If you are after somewhere to sleep this is fine. If you need feeding whilst you are there forget it. I was booked in for two nights by my company my first night i was informed that there was a fault in the kitchen and there was a long delay. i went to my room and returned at 20:30ish to be told there were no more orders being taken for food. OK off for a takeaway everyone has problems benefit of the doubt given. Next night order food at 18:50 told there was a 40 minute delay with food, here we go again at 20:00 still no food has arrived no explanation offered. went to reception cancelled food went for takeaway again.
After being o n the road all day the last thing you need is to stay here.
Very disappointed as i have stayed at other Holiday Inn Express and had no problems.
March 3, 2015
Rated 5.0 out of 5.0 by Llovdy Friendly staff and excellent service
The hotel is modern, comfortable and a great place to relax. I stay a lot on business and have never had a problem.
I don't like sitting in restaurants by myself and so usually order food on a tray to take back up to my room so the introduction of room service would be a real benefit as it can sometimes be a little daunting if the bar area is full when you pick up your tray.
March 3, 2015
Rated 5.0 out of 5.0 by Dorset People Good quality at a good price, but vary the breakfast
As usual a VG stay with nice people. We need a dog-friendly hotel and this is it. Our only suggestion is to change or vary the ingredients of the hot breakfast: the sausages are not the best and could be replaced by bacon as the chain does in Europe (Belgium). Otherwise a VG stay which we will repeat.
March 3, 2015
Rated 5.0 out of 5.0 by jonjon52 Good night's Sleep
As a regular traveller on the M6/M1 I find staying at the holiday Inn Northampton is a great experience very relaxing and close enough to the motorway.
Very cheerful staff and good value breakfast available
Rooms are always clean and spotless
March 2, 2015
Rated 5.0 out of 5.0 by Flame1991 Great value with great service
Very welcoming after long business day, good value for money, staff provided excellent service nothing was too much trouble.
February 27, 2015
Rated 5.0 out of 5.0 by vicngony holiday inn expresss M1 Northampton
excellent service, very clean. Staff helpful and courteous. Quiet environment ..overall excellent.
February 25, 2015
Rated 5.0 out of 5.0 by penfold87 Great Service
Hotel was clean bright and modern with staff that were both friendly and efficient. Manager on duty on evening was excellent
February 24, 2015