Rated 4.3 out of 5 by 108
Rated 4.0 out of 5.0 by fireblade receptionist should learn to smile
usual good quality from hi-express . but the staff were very dour and not fantastically helpful,
got the impression they really couldnt be bothered, and thats not the norm for this chain, so i would suggest the blame lies with the hotel manager.
September 12, 2013
Rated 5.0 out of 5.0 by autolycus Welcoming, firendly and efficient
High praise to the staff here for an efficient, helpful welcome. We arrived quite late in the evening, after travelling on the Jersey-Poole ferry. So we were too late to eat at the nearby restaurant. However, there was a very helpful receptionist (apologies, I don't have her name for who was on duty around 8 pm Saturday 7th). She phoned up a local Chinese for a takeaway, so that was ok.
The second very helpful member of staff was Claude. We couldn't shut our window, but he solved it for us, and we had a good night ready for onward travel north..
Altogether a clean, comfortable place to stay, with super-helpful staff,
September 11, 2013
Rated 5.0 out of 5.0 by Waudby Excellent value for money
For the price paid this hotel and its services are of a very high standard. The rooms are very clean, fresh, bright and up to date. I stayed at this hotel overnight after a drive experience day at Silverstone Circuit with my friends. It was my first visit to Silverstone and was an amazing day, and the stay at the hotel made it even more enjoyable. I would highly recommend this hotel to anyone visiting Silverstone Circuit where you may need to save for a drive experience day but are able to stay in a hotel which is very cheap but of a very high standard. I loved it and will certainly be staying at the hotel again when I have another drive experience day at Silverstone, Thank you Holiday Inn for contributing to a very memorable day.
September 6, 2013
Rated 5.0 out of 5.0 by ShafiqMT Good hotel, great value!
A decent hotel with a need for redecorating its interior. Other than that, we had a brilliant time at the hotel. The great thing was that we had air conditioning in our room! We were told at the reception on the first day of our arrival (Saturday) for 2 nights that breakfast finishes at 10:30. I think the receptionist forgot to inform us that on weekdays, it finishes at 9:30. We arrived a little late for our breakfast on the Monday but there was a very understanding and accommodating lady in the dining hall who understood the situation. She catered for us to eat in spite of being late, which I thought was excellent service. A little disappointed and was also embarrassed on Monday morning at breakfast (regarding this whole 'breakfast ends at 9:30 or 10:30 situation) with the misinformation at the reception. However the lady in the dining hall was very understanding. She was brilliant! Thank you!
August 29, 2013
Rated 4.0 out of 5.0 by BBCB Good experience in the main
First time at this Holiday Inn - facilities were to a good standard and the staff were very helpful. Breakfast was a bit chaotic but to be fair, we did come down at the peak time and we did get a seat (just) without having to wait. As a Priority Club member I was asked about the free drink or points and was surprised to learn that the hotel only offered 200 points as opposed to 500 at other Holiday Inns. The reception was noisy at times and I think this was due to the design of the reception area
August 29, 2013
Rated 5.0 out of 5.0 by Steve070872 Excellent overnight stay
We had booked 3 rooms in advance and the price was excellent. One of the rooms was adapted and suited the occupants perfectly. The staff at reception were very professional, friendly and helpful. The hotel was full and breakfast was a bit hectic but that was understandable. A very enjoyable stay and would have no hesitation in recommending.
August 28, 2013
Rated 4.0 out of 5.0 by Greenfingers A good nights sleep
Comfortable, clean and quiet room. Good choice of breakfast items and drinks.
August 16, 2013
Rated 5.0 out of 5.0 by Stan987 H I express J15 M1
Front desk staff really good here - friendly professional and really helpful. I always have to leave v early and the take out breakfast is a really nice touch. Excellent location for people needing to get back on M1 but also as quiet as one could need.
August 16, 2013
Rated 5.0 out of 5.0 by Leanne32 Wheelchair friendly, really pleased.
We was really pleased with the location and assesiblity of the hotel, the room was spacious and ample room for wheelchair to move around freely, the wet room was perfect size it was comfortable and a great night sleep. Breakfast was fast and convenient just what you need for a quick stop over. Staff were friendly and happy to help. A main booking point for me was the harvester on the door step, it was just right. Parking was good to. I would recommend this hotel and would stay here again x
August 12, 2013
Rated 4.0 out of 5.0 by Effusion Silverstone weekend
Hotel is convenient for Silverstone; has great service and comfortable rooms with working TV!
August 9, 2013
Rated 5.0 out of 5.0 by Alan1997 Great service
I recently stayed at the Northampton Holiday Inn Express, and found all of the staff very friendly and helpful. There was also free wi-fi in your room or in the public areas. The room was clean and tidy with a comfortable bed. Breakfast had a large selection to choose from and was very nice. Over all I would recommend this hotel to any one considering a stay.
August 7, 2013
Rated 4.0 out of 5.0 by Nibblo Modern, bright and good value.
We stayed here for a couple of nights in late July.Reception were friendly and welcoming, with plenty of information regarding the hotel. Everywhere was very clean and bright, as was our bedroom.
Breakfast, whilst not extensive, was sufficient for our needs.
We enjoyed our stay here and will stay here again.
August 6, 2013
Rated 5.0 out of 5.0 by Phill23 Excellent service from all of the staff .
We stayed at the Loake Close , Grange Park " Holiday Inn Express " with the BMW Zedsters owners club for the Silverstone Classic weekend .
The staff were superb , welcoming , polite , cheerful and helpful . The accommodation was clean and comfortable .
The car parking facilities were first class and the " Holiday Inn " arranged for all of the BMW Zeds to be parked together .
All in all we enjoyed the fact that all the stress was removed regarding accommodation , parking and food and we were able to enjoy the weekend even more .
August 4, 2013
Rated 3.0 out of 5.0 weekend away
room nice , bed comfortable , breakfast poorish, cooked is scrambled egg,beans & cheap sausages ( i life fried eggs & bacon ).
bought two drinks in the bar (1 red wine & 1 white wine & soda ) £12.20 !!! very expensive for this type of hotel
August 4, 2013
Rated 5.0 out of 5.0 by Ann51 Weekend stay
We only have positives about our stay
The room was clean and comfortable with aircon which was brilliant as the weather was really hot ,the shower was easy to use and lovely and clean
My hubby missed his bacon at breakfast but having said that there was plenty of choice and it was good
We ate in the evening at the Harvester just opposite so was very convenient and the hotel was in a good position for Silvverstone ,our reason for the trip
All the staff were cheerful and helpful and we would recommend it to our friends
August 2, 2013
Rated 5.0 out of 5.0 by GP26 Group Stay July 2013
We enjoyed our stay at this hotel at the end of July 2013. Room was very clean, comfortable and spacious.
Breakfast was not good, scrambled egg was sloppy, needed a spoon to eat it (which we didnt), sausages overdone but i like them like but no one else did. Ran out of some of self serve breakfast and had to wait 18 mins for a top up which wasnt good condsidering we had to be off at a certain time. Reception staff were slack. Waited 6 mins before i interupted a receptionist chatting and eating sandwhich with a colleague to be served. Cleaning staff were very pleasant and efficient. We used this hotel as a base for two nights.
Rooms and location to motorway and parking were very good, shame about the staff.
August 2, 2013
Rated 4.0 out of 5.0 by Wakeyyorkie Good place for Silverstone
Went to the Classic Car show at Silverstone and stayed here as its just 15 miles away.
Friendly reception although they tried to put us in a twin room saying that is what we had booked. I still have the confirmation email which shows we booked a double. The room had all you needed for an overnight stay with a shower, not a bath. The room and shower room were very clean except for a previous guest's socks which were down beside the sofa bed and covered in dust to must have been there a while! We put them in the bin. The bed was quite small but very comfortable. We overlooked the car park to the rear and it was very quiet so a good night's sleep.
Surprised that there were no bar meals/snacks available at weekends as all the other Express hotels we have stayed in do this. We had a sandwich from the self service counter next to reception. We also saw some foreign guests (German maybe?) wait until reception was unmanned then help themselves to snacks without paying. I reported this to the staff and have suggested elsewhere that maybe the signs are printed with some other languages to prevent this.
Breakfast was the usual fare,very acceptable and filling for the day ahead. Would stay here again if in this area.
August 1, 2013
Rated 5.0 out of 5.0 by WaldorfandStatler Good experience
This is a nice hotel that I have used twice now, which provides excellent value for money.
July 29, 2013
Rated 5.0 out of 5.0 by SamW11 Excellent Customer Service
We didn't spend much time at the hotel, we never expected to though - we booked it as a base for an event. The staff were all very friendly and incredibly helpful. The room itself was spotless and we would certainly recommend this hotel.
July 26, 2013
Rated 5.0 out of 5.0 by suziq Lovely comfortable and cool rooms, friendly, helpful staff.
We were staying in Northampton for our son's graduation. We stayed the night before in very comfortable, clean and cool rooms. We were able to have an early breakfast before our early start, which was very helpful. After the ceremony we were able to return to the hotel to freshen up before our celebratory meal. Our two night stay was excellent. Rooms were clean, modern and beds were very comfortable. Excellent bathroom and shower facilities. All staff were very friendly, helpful and efficient. Would certainly recommend this Holiday Inn Express
July 25, 2013
Rated 4.0 out of 5.0 by Sputnik7 Nice place to rest a hat
Everything I expect from a hotel, and done to a high standard. Would definately stay with Holiday Inn again.
July 20, 2013
Rated 5.0 out of 5.0 by Mike848 Excellent
Used this hotel as an overnight staging point on a long trip from South to North. Easy to find from their good clear directions and a very warm welcome from reception staff. Everyone very friendly so a pleasure to stay here. Good breakfast, plenty of variety so would use them again..
July 19, 2013
Rated 4.0 out of 5.0 by adam96 lovely room shame about the breakfast
room we had was lovely spacious enough for all of us
Breakfast in morning was a disaster
July 14, 2013
Rated 5.0 out of 5.0 by Boz22 comfortable and good sevice
Arrived 3pm welcomed at reception explained about facilities breakfast etc. Breakfast on the go from 7am as needed an early start. The aircon proved alittle noisy
July 13, 2013
Rated 4.0 out of 5.0 Handy Position
Excellent for visiting friends in Northampton if they don't have room at their "INN"
July 4, 2013
Rated 5.0 out of 5.0 by sargav Wonderful hotel, top quality yet such an incredibly reasonable price
Immaculate hotel. It smells of new carpets throughout and not a speck of dirt anywhere. Extremely comfortable beds with choice of firm or soft pillows. Wonderfully crisp, clean bedding.
Every detail considered and fantastic attention to detail.
Breakfast fresh and plenty of it.
We have stayed in most of the hotels in Northampton, of varying price ranges and this is by far our favourite and it happens to be the cheapest.
We really couldn't ask for any better. We are very impressed with this hotel.
June 23, 2013
Rated 5.0 out of 5.0 by Shevek Convenient and comfortable
Handy location for cross-country journeys, good room, pleasant traffic-free walks in Grange Park.
June 21, 2013
Rated 4.0 out of 5.0 by MoNewc Convenient and comfortable
Stayed in family room for one night on way to Legoland. Very convenient from M1. Staff pleasant and helpful and room very clean.
June 15, 2013
Rated 5.0 out of 5.0 by Traveller559 Great value
A hotel that offers great value and goes out of the way to help customers. Free internet access in rooms a real bonus and much appreciated. Terrific breakfast included in the price. Well done!
June 4, 2013
Rated 5.0 out of 5.0 by Yus54 Great Stay
Grand sleep, very quiet. We have stayed a number of times at this Express and we have always enjoyed our stay.It is a good example of great service.
June 1, 2013