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Rated 4.5 out of 5 by 223 reviewers.
Rated 5.0 out of 5.0 by Outstanding service from Caring Staff I have stayed at this hotel several times of the last year and the staff at the hotel have been excellent. Despite problems with the internet connection (not the fault of the hotel but rather their provider), the staff have gone out of their way to ensure I was able to connect. To the point of monitoring the rooms I am in so that they can determine which rooms don't have a good connection. Highly recommended and excellent staff service. September 5, 2014
Rated 4.0 out of 5.0 by Great Service Very nice place. Front staff excellent; very helpful. Room good - clean. Cost for making telephone call to a "toll free" number a bit pricey. Breakfast good. September 1, 2014
Rated 4.0 out of 5.0 by A stopover on the way to Sussex Nice clean air conditioned room. Beds quite comfortable enough space in the room for a family of four. Enjoyed the relaxed breakfast room where we could just help ourselves. Would definately think of using a similar hotel in a different part of the country. August 30, 2014
Rated 4.0 out of 5.0 by IT'S SO GOOD I CAME BACK AGAIN! Excellent location next door to the M1 - never thought I'd say that but it's true. Not awash with staff on view but the place runs very well. Cleanliness everywhere very good. The only area where some attention is needed is the Breakfast Bar. It needs to be better arranged to give a flow to food selection and "crowd" control - a bit of confusion exists which could be significantly reduced if everyone knew which way to go in and food was available in the right order - why put milk before cereal in the picking order? The hotel is popular with lots of different people and lots of different nationalities proving that it has a lot of attraction to a lot of people. Well done,everyone. I'll be back - who said that before? p.s. - good Harvester just across the road! August 29, 2014
Rated 5.0 out of 5.0 by Excellent Excellent efficient, welcoming and friendly staff,. Comfortable and clean bedrooms with good bathroom and a shower where the water is always hot. Good breakfast included in price. August 29, 2014
Rated 5.0 out of 5.0 by Great place Very polite staff, able to relax easily and we recommend this hotel to all. August 28, 2014
Rated 5.0 out of 5.0 by Our recent stay Reception staff were first class, again. The overall experience was a very pleasant one. August 27, 2014
Rated 4.0 out of 5.0 by Our recent stay Overall, we enjoyed our stay again. The staff, as they were on every other occasion, second to none. If we did have a disappointment it was that there are no meals available, other than breakfast, on Friday & Saturday. This wasn't highlighted anywhere. Would we come back again, Definitely. August 27, 2014
Rated 5.0 out of 5.0 by A hotel that goes that extra mile Reception staff very helpful and would fully recommend staying here. August 27, 2014
Rated 5.0 out of 5.0 by good place to stay We stayed a couple of nights to cover Silverstone and some shopping trips. We found the room spacious,clean and tidy. There was nothing left out that needed requirement. The staff were pleasant, friendly and polite, also prepared to help at any time. We only had breakfast there, but food was good, plentiful and there was a good selection. There was a Harvester and a hotel restraunt opposite for evening meals if required The only problem we had was that the wifi was a little hit and miss on our phones. But that did not really detract from what was a relaxing place to stay in. August 27, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Quick check in service and polite staff. Rooms clean and well equiped for a quick overnight stay. Comfy beds and a good night sleep. Excellant breakfast and speedy checkout. August 26, 2014
Rated 4.0 out of 5.0 by Great Value Great value don,t know if I will ever be able to match this? August 26, 2014
Rated 5.0 out of 5.0 by comfortable stay our stay was comfortable and trouble free. The staff were friendly and polite and made us feel just as important as the next person. we will have no hesitation with staying here again. August 22, 2014
Rated 5.0 out of 5.0 by Value for money stay Convenient location off the motorway but did not hear any high level traffic noise. Open, spacious reception area and breakfast seating area. Room comfortable and no complaints with our overnight stay at this hotel. August 22, 2014
Rated 5.0 out of 5.0 by Great value and great Service Have stayed at this site many times and the service is always 100%, The Staff are always excellent. August 21, 2014
Rated 4.0 out of 5.0 by Claude - a credit to the hotel I was checked in by Claude on reception who went over and above to make my stay comfortable, hassle free, he couldn't do enough to assist and always had a smile on his face, thank you. August 17, 2014
Rated 4.0 out of 5.0 by Very clean and comfortable. My family and I stayed one night and enjoyed the experience the only negative thing was that the drinks at the bar were expensive! August 15, 2014
Rated 5.0 out of 5.0 by Efficient stay Everything one would expect from a night's stay at a Holiday Inn. August 12, 2014
Rated 5.0 out of 5.0 by Great stay Friendly and helpful staff. Sausages at breakfast could be nicer. Overall, a great nights sleep and I will continue to use Holiday inn express for its great value. August 11, 2014
Rated 5.0 out of 5.0 great value and comfort Stayed in family room with 12 and 15 year old kids. Room comfortable and breakfast included made stay even better. August 7, 2014
Rated 4.0 out of 5.0 by For the sake of a tray This is a very comfortable hotel. The staff are lovely and our room slightly larger than other HIExpress hotels we have stayed in. All spoilt by the lack of trays at breakfast. Inconvenient for the able-bodied, very difficult for those of us who are disabled. I am simply not able to make repeated journeys to the breakfast bar to obtain a simple breakfast. Something about ' spoiling the ship for a happorth of tar? ' August 7, 2014
Rated 5.0 out of 5.0 by A Good All Rounder Does what says on the tin - no frills but does has an extra element of good customer service. Ideally positioned next the M1 - all in all would recommend August 6, 2014
Rated 4.0 out of 5.0 by Great service, breakfast choice not as wide as other holiday inns Lovely hotel with friendly staff especially Zafaar/Jafaar (sorry can't remember name correctly) nothing too much for any of the staff, they were all very friendly and extremely helpful. Having recently stayed at the Ashford North Hotel we found the breakfast here was not as varied, however, there was plenty to be had and the orange juice was delicious. It was more expensive to stay here on a week night than a Saturday night in Ashford which I found strange. Also the sofa bed was slightly uncomfortable. Overall a very nice stay. August 4, 2014
Rated 5.0 out of 5.0 by Northampton M1 J15 Always a comfortable venue with efficient and friendly staff. More HIE's need to use the same sausage for breakfast August 4, 2014
Rated 5.0 out of 5.0 by 3 night business stay The rooms were clean and tidy and I found the staff to be friendly and helpful. More of a selection of hot breakfast food would be something I would improve. But overall it was a very enjoyable stay. August 4, 2014
Rated 5.0 out of 5.0 by Great stay at this hotel I've stayed at this hotel a number of times and the service and the friendliness of staff is first class. Beds are very comfortable and a good selection of items for breakfast. I would ave no hesitation in recommending this hotel. July 31, 2014
Rated 5.0 out of 5.0 by Excellent hotel This is the third time we have stayed at the Holliday inn express and every time the service as been excellent , clean, comfortable and friendly staff will defernatly stay again thanks tony. July 30, 2014
Rated 5.0 out of 5.0 by Brilliant Staff! An overall nice hotel with a great location and amenities. What makes staying there so nice is the positive energy of the front desk team who are the friendliest people! They cater to your every request and have a brilliant service. Definitely recommended! July 30, 2014
Rated 4.0 out of 5.0 by God quality hotel All that you would expect from a Holiday Inn................................................................. July 28, 2014
Rated 5.0 out of 5.0 by Quiet and clean This hotel is located right next to the M1 but you would not know it. It is quiet and comfortable and tucked out of the way. The staff are welcoming, extremely helpful and smiley. The only downsides noticed were: The rooms are set up as hotel offices with a desk and chair but no coffee table for the more tourist user. The bathroom was a fraction smaller than would be comfortble.. so too easy to bang into the sink/door/shower wall when towelling off. Clever double use of bnathroom door though ! The pillows were getting a little lumpy, unusual for HI as their pillows are a bit of a trademark. Eating (no choice in the evening) means a walk or a drive and not a whole lot of choice without some distance. Well recommended, despite the above.. July 28, 2014
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