Rated 4.2 out of 5 by 57
Rated 4.0 out of 5.0 by JVPJVP Breakfast
Need to have Sausage gravy available every day for your customers, especially on the weekend stays. After 2 stays here, i know there are others in the area I may have to try. We stay at our share of Holiday Inn Express hotels over the years as a Platinum IHG member and never experienced this at any of them. I look forward to having the sausage gravy at breakfast with the biscuits. I also saw no bacon on both of my stays. Only turkey sausage. I would like to see bacon. Everything about the stay was great.
March 21, 2015
Rated 1.0 out of 5.0 by TWSOKC Inexperienced staff
As a platinum elite member, I should have been treated better. The hotel was far from full. They should have known better than to put a softball team on the same floor with a platinum member.
It took me 15 minutes to figure out the TV control and even then it was easy to put the TV into a mode that I couldn't figure out how to get back to normal without turning the TV off and starting over again.
Some might not like the height of the beds.
Harsh florescent lighting, softer florescent are commonly available now.
Offered me nothing to compensate for the poor night's sleep which is really the only reason I was there.
The coffee was not piping hot, so it must have been made long before the scheduled breakfast start at 7:00am on a Sunday.
Like all HI Express, the food is just not good, very few healthy choices.
March 19, 2015
Rated 1.0 out of 5.0 by BIGTEX71 Horrible overall experience
Drove two hours to this location to let my daughter swim for the last 2 days of her spring break. We got checked in and later that night hit the indoor swimming pool, which to our surprise was frigid. Talked to manager and this was a problem they were trying to have fixed but never mentioned at check in. Manager had no concern for the fact that we only paid for this over priced room for the indoor pool. Was offered no discount. I pointed out that if we wanted no pool we could of stayed at a brand new hotel next door for almost a 1/3rd the price. After complaining I was not even giving my 500 welcome bonus points for my Platinum status and not taking the gift bag. Room was not stocked with the coffee for the coffee pot and the desk under the TV had the slate top busted in half.
March 16, 2015