Rated 4.1 out of 5 by 55
Rated 5.0 out of 5.0 by joseph1988 excellent customer service and comfort
all the staff at the hotel were very friendly the rooms are clean and comfortable breakfast was delicious and kept up very well everyone was so friendly it was like I was at home. Amy was so very nice and helped us with any questions we had.
February 4, 2014
Rated 5.0 out of 5.0 by locomotivesnake busy area but great employees
I stayed here new years eve because I was spending it with some family in the metro detroit area and i'm from canada. I always choose the IHG branded hotels and expresses are my favorite. this new years eve was crazy. every hotel was packed but i'm glad i stayed at this hotel. Christian checked me and my family in to the hotel which was very easy and pleasant. we had to visit our family and we did not get back til around 4 am in where i thought i saw him again and found out that was his brother. Breakfast had good choices although they were running low on food since there were so many people. The room that Christian gave us was excellent too and I want to thank him for making this new years eve easy on us. except for the fact that there was something unpleasant in my sisters room that we saw. I guess on a business trip i would still choose this hotel. great job to the training staff for an excellent front desk member.
January 8, 2014
Rated 1.0 out of 5.0 by Watch the rate! check your rate....not honoured if booked online
We have stayed at this location several times before and have enjoyed our stay, without any issues.
Our room was booked online, when we arrived our rate had been changed to a higher amount, the original rate was not honoured.
We find this location convenient as it meets our needs but will question if we stay at this hotel again.
January 6, 2014
Rated 5.0 out of 5.0 by locomotivesnake NEW YEAR
I stay at holiday inns all the time. This stay happened during the holidays which i know based on experience can be a very hectic time. It was busy at the hotel, but I want to thank and commend Christian for giving myself and the other guests the proper attention we needed for the check in process. it took a bit of time since it was really busy and i understand that, but i did not mind waiting. There are a bunch of places to eat that were still open in the area. Everything about the hotel was pleasant and overall i enjoyed my stay. KUDOS!
January 5, 2014
Rated 5.0 out of 5.0 by Deca13 Friendly efficient staff
Our first stay was met with staff who orientated us to the motel's services as well as to a reward's club. We enjoyed a clean, quiet room with comfortable beds. Check out was made simple with a check-out express system. We highly recommend it to other travelers.
January 1, 2014
Rated 5.0 out of 5.0 by mapleleafsenior Great Staff
I enjoyed my stay at this hotel. It was a pleasurable stay as the staff was friendly. Christian at the front desk when i was checking-in that evening was very nice and informative. I havent been to northville a lot and he made my night by trying to make conversation. The bed was okay, and breakfast was decent. I love to hear it when my status is being acknowleged and when i am greeted by my name. will definitely stay here again.
December 29, 2013
Rated 5.0 out of 5.0 by JSS19 What a comfortable hotel
I have stayed here a few times before , but never wrote a review. Hard to describe being comfortable- you either got it or you don't.
This hotel felt instantly very homey to me.
The furniture choices in the room, the bed, everything was super.
And I have to say , the bathroom was CLEAN. I mean SPARKLING. What a delight.
Will be back.
December 20, 2013
Rated 5.0 out of 5.0 by TravelinMan02 Great Place
The staff was EXCELLENT! Great hotel that is very close to everything.
December 15, 2013