English
Detroit - Farmington Hills
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-248-6751020
Hotel Fax: 1-248-6751022
Hotel Fax: 1-248-6751022
Rated 3.5 out of 5 by 12
reviewers.
Rated 2.0 out of 5.0 by BadHotel ok, but
need some new furniture, carpet and paint. hotel was 'ok' but, there are a lot nicer holiday inn's #and other brand hotels# for the same money
May 13, 2013
Rated 4.0 out of 5.0 by Mrchips Good location
Convenient to shopping. Price good. Well run facility.
April 26, 2013
Rated 5.0 out of 5.0 by Bas44 Excellent value for money
The Hotel is par with most Holiday Inn Express hotels that I have visited. However for what they charged per night it was an outstanding value for money.
The staff is very friendly and welcoming. The breakfast is what is normally expected from Holiday Inn Express, nothing outstanding, but nothing to complain about either.
One very important thing to point out. A day or two after I had checked out, one of the hotel staff members called me to apologize that there might have been an error with housekeeping and they might have cleaned my room before I was ready to checkout and that might have caused me to lose a piece of paper with some phone numbers on it. (I guess they found the piece of paper after I had left). And despite me assuring her that it was actually my fault, she insisted on giving me extra bonus points for my trouble....
So, thank you Jennifer, that shows how much you guys care... And again it was my fault not the housekeeping staff.
A+++ for customer service to follow up like that.
April 5, 2013
Rated 1.0 out of 5.0 by henry1970 very poor performance of staff
During our 2 night stay we had a group of pre-teen soccer players staying in the hotel 1 floor above us. They were running up and down the halls, making lots of noise, and after calling the desk twice we were informed that nothing could be done to quiet them down. We almost called the police which we should have done.
We will never stay at this hotel agaIn.
Also the fron desk manager could not give change for $100 bill and was very curt about it...was not happy with her attitude!!
March 29, 2013
Rated 4.0 out of 5.0 by Seads Room
I have one complaint. We received a call after my husband's stay and they accussed him of smoking in his room. He was there on business and one of the first things he said to me when I talked to him on the phone was that the hallways smelled like smoke.
My husband is not a smoker and we did not appreciate how he was treated on the phone. He did call the next day and speak to the manager.
March 26, 2013
Rated 4.0 out of 5.0 by Marbe Nice counter tops
The counter tops were beautiful, the room was nice, bed was a bit soft, but my wife would have liked that. Food was really good, and the service desk was polite.
February 11, 2013
Rated 5.0 out of 5.0 by doughc Awesome property!
Stayed there with 6kids and our room was big enough that we were all very comfy! The room was very clean! The heated indoor pool was actually HEATED!! It was warm enough that my 1year old didn't mind swimming! The staff was very polite and helpful!
January 25, 2013
Rated 4.0 out of 5.0 by soccermom43 comfortable bed
Overall experience was good. Breakfast could be better. Liked the pancake machine. Juices tasted funny.
Room atmosphere is nice but hallways not so much. Loved the deep bathtub! Very relaxing!
Pool water was extremely warm.
January 9, 2013
