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Rated 4.3 out of 5 by 190 reviewers.
Rated 5.0 out of 5.0 by Nice hotel in a great location I actually live in the area and stayed with my boyfriend for a weekend getaway. The location is great - close to Laurel Park Mall, several movie theaters, and lots of restaurants. I had been at the HI-Express for business meetings, but had never seen anything beyond the front lobby and meeting room. The room was nice and clean - the bedding and pillows were super comfortable. The refrigerator was double the size of most hotel units, and I loved the bench that was large enough for two suitcases! The battery was dead in the safe, so we were unable to use that. The air/heat unit was on the noisy side when it cycled, and blew cold air on my face when it was on; however, I rolled the desk chair in front of it and solved that problem. Because the hotel is right on I-275, I was worried about noise from the freeway, but it didn't bother me. The breakfast buffet was probably the best HI - Express one I have encountered. The attendant was very prompt and kept the trays filled. The only additional thing she could have done is wipe down the tables between guests. My only negative comments are about the pool area. The good news - the pool area was warm and the water comfortably cool. However, there was no shelf space for towels. I was able to get them from the front desk. I liked that there was a bathroom in the pool area, but it was a mess. I have to admit there were A LOT of kids using the pool and could be the reason for that. The water wasn't crystal clear, and the room needs a clock. All in all, we enjoyed our stay. I actually went online looking for a local hotel that had a heated indoor pool and a breakfast buffet and this was the only one that came up. We'll come again. I love my Platinum status and that the hotel staff recognizes it. April 22, 2015
Rated 5.0 out of 5.0 by Another Great Stay at a Holiday Inn Express Slept well at the Holiday Inn. Like the free cookies. The Breakfast was great for 10 bucks. April 20, 2015
Rated 3.0 out of 5.0 by Not one of the best Bed was not as comfortable as other Holiday Inn Express, Heating / air conditioning unit did not work properly, Walls were very thin and there was a lot of noise from surrounding rooms. Food was great, Staff was excellent and friendly. April 17, 2015
Rated 5.0 out of 5.0 by Excellent Value, great for families. Great hotel for kids who want to swim. Breakfast had many choices to please everyone and the staff were extremely accommodating. Excellent value. April 15, 2015
Rated 4.0 out of 5.0 by nice place Clean comfortable room. I-275 runs directly behind the hotel, therefore I would request a room away from the traffic. Beds and pillows were comfortable. The breakfast had many options as well as healthy options. The areas around the elevator looked like they could use a scrubbing. Lighting in the bathroom could be brighter. Other than that I have no other complaints. April 14, 2015
Rated 4.0 out of 5.0 by Business Trip Comfortable, average hotel experience. Lovely and attentive staff. April 13, 2015
Rated 4.0 out of 5.0 by Friendly staff, aged infrastructure, weird entrance We had an enjoyable stay at the hotel. Loved the staff, service and breakfast. Great value for money and would definitely stay there again. The hotel infrastructure felt like it was getting on in the years. The air conditioner was a pain, never could get the right temperature and it kept spewing black dust. Overall had a pleasant stay. Thanks! April 10, 2015
  • 2015-04-27T11:54:25.964-05:00
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