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Rated 4.2 out of 5 by 141 reviewers.
Rated 2.0 out of 5.0 by Dated and Depressing Plan ahead and book somewhere else. This property is very dated. The furnishings, lighting and condition of the rooms leaves much to be desired. It will work for a simple business stop over, but I would not suggest it for anything but as a back-up. September 12, 2014
Rated 2.0 out of 5.0 by Won't stay here again Check in staff completely unreasonable. When you ask for an extended check out and housekeeping knocks on your door 2 hours early (with the Do Not Disturb sign on the door), it just doesn't start the day out nice. Water stains on the ceiling. Didn't have a clean feeling. When I had to mention I was a Platinum member and staff responded with "Oh yea, thanks for being an IHG rewards member" I should have known what to expect. September 9, 2014
Rated 4.0 out of 5.0 by Great rooms I had booked 4 rooms for 3 colleagues and myself attending an event nearby. Staff made sure we were in the same area of the hotel, and rooms were a good size, clean and furnished with taste. Room cleaning was also very good and seemed completed thouroughly. The gym room was however rather small and would need an uplift in size as well as number of equipments available. September 8, 2014
Rated 4.0 out of 5.0 by friendly and helpful staff Comfortable stay, I will visit again, price was average and the breakfast was hot and fresh. Would have been better if their was a hot tub in the pool area. Location was near major highway, with excellent shopping in the near vicinity. my preference was separate room in a suite a 2 bedroom suite. September 5, 2014
Rated 5.0 out of 5.0 by Another great stay at this location!!!! Always clean and very comfortable accommodations! We will be back. September 3, 2014
Rated 5.0 out of 5.0 by Clean comfy rooms- great staff Hotel was clean and comfy- the staff went out of their way to make sure that we were taken care of. August 28, 2014
Rated 5.0 out of 5.0 by nice and clean i love Holoday inn Exp, easy to reach clean, cheap price with the good service August 27, 2014
Rated 5.0 out of 5.0 by Another good stay. We stay at this location each time we come to the Detroit area. We have never had a bad experience and will keep coming back. August 27, 2014
Rated 4.0 out of 5.0 OKAY - Typical Typical for a Holiday Inn. No problems. Kind of on the pricey end for what you get. Will probably stay up in the Novi area next time - basically the same cost for the room, but a nicer meals at breakfast and drinks provided at the reception in the evening. Rooms were not that quiet - could hear the people above me until they settled down for the night. August 25, 2014
Rated 4.0 out of 5.0 by Stay was good. We stayed at this hotel because of a soccer tournament. We did have a hair pin left in our bathroom. Also, we checked in right around 3pm and they only had one person working at the front desk. The line was long. Since 3pm is the normal check in time they really need to have more staff available to check people in. The pool was small but fine for what we needed. The staff were friendly. August 21, 2014
Rated 5.0 out of 5.0 by Great service from great employees The employees at this specific hotel,they always have a smiley face and they are very helpful. August 20, 2014
Rated 5.0 out of 5.0 by Great Place Had a good stay. Clean Room. Friendly Staff. Good food Easy to check in. Easy to find.Good breakfast. August 20, 2014
Rated 5.0 out of 5.0 by Quick Business Trip Easy to get to, convenient restaurants around, clean room. August 18, 2014
Rated 5.0 out of 5.0 by Clean, quiet, efficient Stayed here one night while in the area for a visitation and funeral. Clean,quiet, no hassles. August 17, 2014
Rated 5.0 out of 5.0 by great service all excellent in general -did not use facilities too much- due to outside activities August 14, 2014
Rated 4.0 out of 5.0 by Clean and friendly Everything in this Holiday Inn was fresh and comfortable. The beds were comfortable and the room clean. There was some highway noise that we heard at night, but it was did not prevent us from getting sleep. The staff was helpful. August 9, 2014
Rated 5.0 out of 5.0 by Great Place Anytime I am in the area I single this hotel out of all of them. Great rooms and staff. All ways feel welcome. near shopping and plenty of restaurants and entertainment. August 3, 2014
Rated 5.0 out of 5.0 by Very clean comfortable room My daughter and I enjoyed out stay very much. The room was especially clean and quiet. The beds were very comfortable and I really liked the choice of firm or soft pillows. There was quite a crowd there but the staff handled everything beautifully. The staff was very friendly and helpful. We would recommend this Holiday Inn Express to anyone. July 30, 2014
Rated 4.0 out of 5.0 by nice hotel We stayed for the evening and it was comfortable and clean. Also, we arrived 1/2 hour before check in and they were still able to get us in our room, which was very helpful. The pool is very nice. However, we left so early the next morning we were unable to take advantage of the breakfast. July 30, 2014
Rated 5.0 out of 5.0 by Detroit Area Best bargain around; lowest price and nice accommodations. July 28, 2014
Rated 5.0 out of 5.0 by BUSY BUSY BUSY This month our team chose to stay at this property and while we were there we noticed we were with other groups and a wedding by the looks of it. We had games not too far and this seemed like a practical choice for us. Needless to say it was a very busy busy busy stay. Everything from the check in to the room was great the only thing I would suggest if for you guys to have more towels at the pool as I had to continually come to the desk to ask for towels. Christian noticed me coming back and forth and was nice enough to offer to put towels at the pool which i appreciate because it was busy. Thank you all. July 22, 2014
Rated 5.0 out of 5.0 by Nicely remodeled, great spot for business travel A great selection for business travelers. Nicely remodeled, friendly staff and numerous restaurants nearby. July 20, 2014
Rated 5.0 out of 5.0 by Fantastic service! Our wedding party stayed here and we were able to get everyone on the same floor. The suites were very nice for the families with children. We were also able to use the breakfast area at night for a family get-together. July 17, 2014
Rated 4.0 out of 5.0 by Very helpful staff The front desk personnel were very courteous and helpful. They made this stay better. July 17, 2014
Rated 5.0 out of 5.0 by Great place to stay clean, comfortable, and the right price. super friendly staff July 17, 2014
Rated 5.0 out of 5.0 by Great place to stay Convenient from the highway, but no real highway noise. Hotel and grounds were very well kept - felt very safe and secure here. Room was very clean and comfortable. Staff was friendly and very willing to help with any questions. July 14, 2014
Rated 5.0 out of 5.0 by comfortable and relaxing Holiday Inns have always been a pleasurable experience and this one was no less July 2, 2014
Rated 5.0 out of 5.0 by Convenient and clean We had a group in town for a wedding and the location worked perfectly. I was most happy with Jennifer who was so helpful with booking all the rooms and the friendly service when we arrived. The rooms were clean and comfortable, and the service was good. The only negative was the grounds around the back of the building were littered with trash (cigarete butts and beer bottles) for the entire 4 days we were there. The front of the hotel grounds were kept very clean but they need to pay attention to the entire perimeter of the building, as we did use other exit doors depending where our cars were parked. Cannot comment on pool or fitness center as we did not use. Overall it was comfortable and quiet and good for the price and we were happy with our stay. July 2, 2014
Rated 3.0 out of 5.0 by Good hotel, however.... First, the positives: TWO manager's receptions! Tuesday and Wednesday night! Score! Breakfast was HIE's usual excellent spread. The employees helping out here were very nice. They even had the World Cup game on, and several kids were watching. Free cookies at the check in desk that were awesome. The wifi worked really well here, both in the room, and in the reception area. Room was very clean, and the iron worked great. Also positive: this hotel is next door to one of the most kick butt gas station junk food stores ever...place was huge and filled with snacks from one end to another. Awesome! Also next door, one of the classiest Taco Bells you will find in North America. I hate the place, but had to check it out because it looked so nice and it was an easy walk. Further down, a Big Boy. Who doesn't love all this stuff? Now the negative: My room was literally on the on ramp for I-275. LITERALLY. I've stayed in a whole lot of hotels, but this room was the closest I've ever been to staying in traffic. If you require a quiet room, this place may not be the best choice. The hotel is somewhat dated, but that might be because I am used to staying in brand new HIEs. The elevator was European-style: tiny and slow. The traffic issue is probably enough to keep me from staying here again. There is another HIE up the road on 12 Mile Road I will try next time instead. June 27, 2014
Rated 5.0 out of 5.0 by PLEASANTLY SURPRISED Property very convenient to where my business took me, local shopping and, restaurants. Entire Staff was EXCELLENT ! June 27, 2014
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