Rated 4.3 out of 5 by 163
Rated 4.0 out of 5.0 by klwtwu2001 Nice hotel...just a couple of points however.
This is a nice hotel. Housekeeping does good work. Quiet. Clean. Staff is what you expect at IHG Hotels. They were all very friendly.
However, time to make a couple notes. First, this hotel charges a lot of extras it seems, that I am not use to at other IHG hotels, especially being a Gold Rewards member. First, our room had a refrigerator and no microwave. We called for a microwave and did get one brought up, but was a $10 charge. Then, on our third night we had our young son stay with us and needed a rollaway...yep, $10 charge. Now I am well aware that hotels charge for these items. Nothing new. But I guess on the very rare occassion when we stay at an Express and the hotel room does not have a microwave we were provided one by some other hotels for no extra charge, for being a "gold" member. Can't really fault the hotel on this, it is their policy and how other hotels do business. Guess I just got spolied at other locations.
Only other thing that kind of irked me...on our first we had a "pizza package". The hotel staff member would not let us add on flavored crust to our pizza, wherever they get it from. We were allowed to pick what items, but not the crust as we were told it was "not part of the pizza package". Interesting thing here, according to the menu we were shown, the flavored crust was free. So hard for me to understand why we could not add it on, since it was free.
But otherwise, fine hotel...clean and safe.
February 20, 2015
Rated 5.0 out of 5.0 by Jibbyjoel Breakfast/meeting room
The hours weren't very late guest friendly. Breakfast ended too early,
February 18, 2015
Rated 5.0 out of 5.0 by Jar14 pleased
satisfied with stay very nice facility will return
February 13, 2015
Rated 5.0 out of 5.0 by luckyme2 Great accommodations and staff!
I would recommend this hotel to anyone. Our room was quiet and very clean. We were part of a group (20 - 30 people) and NOT once did I ever hear a negative thing said about the service or their accommodations. We will be returning again next year I'm sure Keep up the good work!.
February 12, 2015
Rated 5.0 out of 5.0 Excellent Stay
Large, clean room. Comfortable bed and pillows. Wonderful complimentary breakfast. Warm, courteous staff.
February 11, 2015
Rated 4.0 out of 5.0 by HalSweeper Friendly staff
Very good hotel, would stay again.Staff was friendly and room was comfy and clean
February 10, 2015
Rated 4.0 out of 5.0 by ProcessMan Quick Checkin - good working conditions
My stay began with a fast check in and my room was clean and comfortable. I was there to work and the wireless signal was strong which made it easy to work. Enjoyed the stay and on the next business trip will stay at this Holiday Inn Express.
February 7, 2015
Rated 5.0 out of 5.0 by Robolion Friendly Service Quiet Room Great Night!
Convenient location off I275 and friendly service make this a favorite when I'm in Farmington/Northville. Benihana next door for sushi is a nice bonus too! Recognized as a platinum member and received a nice room upgrade too!
February 6, 2015