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Rated 4.4 out of 5 by 138 reviewers.
Rated 4.0 out of 5.0 by Except for Breakfast This was our second stay at this HIE property, and overall it was as we've come to expect from HIE locations, except for breakfast this time. Certainly the usual great choices were there and the breakfast area was clean and neat. However, many of the "hot" food items were cold, and it wasn't because the platter was almost empty. There was also no hot water for tea in the coffee area. The young lady working the area that morning seemed "busy" for sure, but she was not at all friendly or pleasant. While it didn't ruin our stay it certainly didn't leave us feeling like we do when leaving other HIE properties we stay at...and that's EXCLUSIVELY where we stay when ever we travel! I wouldn't say we won't stay here again, but we won't go out of our way to do so. August 24, 2015
Rated 5.0 out of 5.0 by Comfy but a little too cool The staff is awesome! The room was clean and bed was comfy. We had an issue with the room being very humid so we turned on the air and it had to be really cold in order to keep the humidity down. So it was a game to keep it the right temp and comfort level. There are lots of workers who stay there and it is not usually an issue except for the fact that when we checked in three guys were sitting in the front of the hotel waiting to be picked up by someone. We went to supper and they were still there 2 and 1/2 hours later and now they were drinking beer! They didn't bother us at all, it just felt strange. Only draw back is only a Burger King and the casino buffet to choose from for food. August 19, 2015
Rated 5.0 out of 5.0 by gREAY ROOM AND SERVICE rOOM WAS SPACIOUS AN BATHROOM WAS LARGE AND WELL STOCKED AND THE SHOWER WAS GREAT! August 12, 2015
Rated 5.0 out of 5.0 by Wonderful Stay We stayed at the Northwood HI/Express for one night when on a recent pleasure trip. The staff was very helpful, the property very clean, and the room very comfortable. We would certainly stay there again and highly recommend the property to others. August 11, 2015
Rated 4.0 out of 5.0 by casino hotel good hotel to stay at but the surrounding area stinks. everything closes early. goodluck getting food late August 9, 2015
Rated 5.0 out of 5.0 by Bad Bad Bed I have been going back and forth not knowing if I should write this review. My husband and I decided to get away from the Twin Cities overnight as our 42nd wedding anniversary was approaching. I decided to pick Northwood as its not far and a nice place. I have to say the staff were all wonderful, excellent and helpful. But as we found out no one in upper management of your Holiday Inn Express has ever slept or tried to sleep in any of your beds! The room looked great, was very clean, until you sat or tried to lay on bed. Totally miserable!!!!! For as much money that we paid it should have been better!! We had 2 beds and tried everyway to get a decent nights sleep. It didn't work. I wanted to say that I wouldn't recommend this to anyone but everything was great but the beds. Sorry that you may not like the review. August 4, 2015
Rated 3.0 out of 5.0 by Does not meet HIE Standards 1. My room was not clean at the level I am used to at a HIE. 2. The Hotel needs updating, very dark and depressing. 3. My AC didn't cool the room very well at all. 4. The night Manager was awesome, she was so friendly and accommodating.. July 29, 2015
Rated 5.0 out of 5.0 by Lucky find in Northwood IA We were delighted to find a comfortable, clean Holiday Inn Express in Northwood. July 19, 2015
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