Rated 4.3 out of 5 by 91
Rated 5.0 out of 5.0 by JessicaVK VERY Helpful Staff
I travel for work, and have to plug my van in at night. I tried and tried to get the outdoor outlet to work with no luck. I asked the staff member at the counter about it, and she called someone. The person she talked to couldn't give her any ideas of what was wrong, but told her that she could get an extension cord and plug it in inside. She offered to get me an extension cord (but I already had one of my own), walked with me to my van, and made sure that I got it plugged in and working.
After going above and beyond with all of that, she even called me in my room a little later to make sure that everything was acceptable in the room.
January 26, 2015
Rated 5.0 out of 5.0 by Buzz77 Great service
Excellent stay! Great staff and service.
Clean and fresh smelling room.
January 25, 2015
Rated 5.0 out of 5.0 by Crawmama2 excellent service
will stay again and grandkids loved the room and so did the dog
January 25, 2015
Rated 5.0 out of 5.0 by mari29 Clean and comfortable.
The staff was remarkable, friendly and accommodating in the middle of a blizzard. I can't say enough about the wonderful treatment. The room was clean and quiet.
January 11, 2015
Rated 5.0 out of 5.0 by akcl great stay
Fantastic front desk personnel! Comfortable beds and pillows. Quiet, safe area. Convenient shuttle to the casino available anytime. One con: no ventilation fan in the bathroom, but the bathroom was large enough that it wasn't too humid when taking a shower.
January 6, 2015
Rated 5.0 out of 5.0 by Sam1507 Pleasantly Surprised
The hotel stays I've had in the past were not bad at all, but this one was so great! The staff were very accommodating. The hotel offered a shuttle service to the hotel across the way and the driver/hotel manager was so nice and took us back when I realized I had forgotten a concert ticket we needed to get in. The staff also was super awesome when they let myself and my friends into the pool for a private swim after the pool had already closed. Breakfast was very tasty and full of variety, our room was up to date and very clean. The bed was so comfortable it was difficult to get out of bed in the morning. I only wish it hadn't been quite so expensive for a one night stay in a room with 1 king bed (including taxes it came to $160 something) The excellent service and accommodation definitely made up for the extra cost.
January 5, 2015
Rated 5.0 out of 5.0 by grmaschu99 Weekend wedding
We stayed one night and thought the place was very nice. The manager and his staff were very personable and accomadating. The place was clean and comforable. The only thing I missed was a refrigerator, but we were only there the one night.
December 30, 2014
Rated 4.0 out of 5.0 by kenisgood new and clean
Clean and quiet, the Diamond Jo Casino is across the street. No one delivers food to the hotel.
December 26, 2014