Rated 4.0 out of 5 by 43
Rated 2.0 out of 5.0 by IowaBill It all starts at the front desk
My family and I were staying here to attend a wedding locally (Clear Lake). The wedding started at 3 pm and I had called ahead the day before requesting an early check in so that we could get dresses for the wedding.
I was told "no problem' with the early check in as I am Platinum member to boot.
Upon arrival to the hotel at 1 pm I was informed that we would not be able to check in as all the rooms were still dirty and when I reminded the front desk clerk that we had a wedding to attend her comment regarding getting into the room in a timely manner was "that's not going to happen."
No consideration whatsoever and actually on the rude side.
July 17, 2014
Rated 5.0 out of 5.0 by LisaT. Nice place to stay
This Holiday in was a clean and friendly place to stay with a nice pool and hot tub. The free Breakfast was a BIG hit with our kids! Beds were very firm, if you like that. Room could use a touch up paint job but otherwise very nice!
July 15, 2014
Rated 5.0 out of 5.0 by hamhawk911 Holiday Inn July
Had a good stay in which I will be visiting again. This has been the second time I have been a member and not recognized at this chain of hotels. But the rooms make up for it in the long run.
July 14, 2014
Rated 4.0 out of 5.0 by CLA60 Modern decor, comforatable, great service
Very nice - highly recommend. Was a nice surprise for location.
June 30, 2014
Rated 5.0 out of 5.0 by SuperD3 News
Everything was great! I free news paper in the lobby or delivered to any IHG member would have been nice as well. Something to do in the morning will drinking coffee.
June 18, 2014
Rated 2.0 out of 5.0 by GABabs Bed not made!
We stayed here two nights. After the first night we had a busy day and were away from the Inn from 9:30 until about 5. We were surprised to find our beds had not been made. I don't mean sheets changed because we were fine with using the same sheets for two nights, but the beds were simply not made up. The bathroom had been tidied and a couple of new towels installed but it was a surprise to find the beds unmade. We did report this to the desk as we left to dinner.
June 16, 2014
Rated 2.0 out of 5.0 by Beezxx Poor service
The service was very poor. No solution to several compalints.
June 11, 2014
Rated 4.0 out of 5.0 by R Alvin Comfortable room
I liked the breakfast but I would like to have a non-sweetened oatmeal available or else plain Greek yogurt. i loved it that you offered eggs and walnuts! The room was very nice.
June 9, 2014