Rated 4.1 out of 5 by 50
Rated 5.0 out of 5.0 by KansasFats Northwood
Accomodations were great as was the staff had a little issue with the hot tub that was resolved promptly. Everything was clean and fresh. The common room was quickly restored as guests finised and left.
August 18, 2014
Rated 5.0 out of 5.0 by 88 keys to the heart All good
We arrived tired and hungry. We were greeted by a friendly smile and a straight forward assessment of nearby eating options. The room was spacious, as was the bathroom, unlike where we had stayed the night before. The bed was firm and comfortable. We slept well and woke up refreshed. Breakfast was ready ahead of schedule. There was a nice array of fresh, hot food available. I really like Holiday Inn's scrambled eggs which didn't happen to be on the menu today. :o)
August 11, 2014
Rated 5.0 out of 5.0 by MNtravel Visit review
clean, efficient, capable and professional staff. If traveling through Northern Iowa, then this is a good choice for resting.
August 11, 2014
Rated 5.0 out of 5.0 by Willie63 Sales Rep
Quiet, Clean and counter people were great. Price is starting to creep up though!
August 8, 2014
Rated 5.0 out of 5.0 by dapa2 More than satisfied
Just a quick getaway and the hotel was clean, staff excellent, and we were all able to relax
August 6, 2014
Rated 5.0 out of 5.0 by archalliesfan Friendly staff, easy in and out, clean and comfy rooms
Great stay, great atmosphere. Rooms were clean and quite. Room service was at the door at 830 was the only inconvenience, being we were on a weekend get away we like to sleep in a bit other then that great stay!
August 4, 2014
Rated 5.0 out of 5.0 by ChulaMoose Front Desk Stat
Front Desk Clerk was not very Friendly at all. Didn't seem like she really wanted to be there. The Man that worked the Breakfast Area in the Morning
July 31, 2014
Rated 2.0 out of 5.0 by IowaBill It all starts at the front desk
My family and I were staying here to attend a wedding locally (Clear Lake). The wedding started at 3 pm and I had called ahead the day before requesting an early check in so that we could get dresses for the wedding.
I was told "no problem' with the early check in as I am Platinum member to boot.
Upon arrival to the hotel at 1 pm I was informed that we would not be able to check in as all the rooms were still dirty and when I reminded the front desk clerk that we had a wedding to attend her comment regarding getting into the room in a timely manner was "that's not going to happen."
No consideration whatsoever and actually on the rude side.
July 17, 2014