Rated 3.9 out of 5 by 115
Rated 2.0 out of 5.0 by one2watch not one of the better holiday inn hotels
The parking was awkward and we were not advised on check in the need to give our registration to avoid getting a fine. The room was tired the ceiling was peeling from what looked like a flood from the room above. The shower again was tired and needed replacing with poor water pressure
I have stayed in many holiday inn hotels across the country and this is definitely not one of the better ones and hope its on the list for improvement
August 22, 2014
Rated 5.0 out of 5.0 by daphne 1937 service
I found the reception staffvery helpful and willing to assist in any way when asked.
I am a past employee of Holiday Inn at Crawley West Sussex, which is now a Crown Plaza, and I would always choose to stay at a Holiday Inn/Express whenever the need arises.
August 21, 2014
Rated 2.0 out of 5.0 by Dougie 33 Basic accomodation
Front Desk reception very polite, and helpful, room was quite basic beds not very comfortable.
Breakfast was pretty bad and not a very nice experience ended up waiting over 40mins to get hot food.
Probably will not visit again.
August 20, 2014
Rated 5.0 out of 5.0 by papercut Good value and friendly staff
I stayed here for a couple of days in August with my family and they put us in a disabled room so we had more space for the cot. The staff were always friendly and helpful and although its a no frills experience, it works and they charge a fair price for what you get. If you are a Virgin Health member you also have the club next door which is very handy.
August 18, 2014
Rated 4.0 out of 5.0 by oogyoogs Good holiday
Good hotel, nice and clean, although bathroom could of been cleaner, and breakfast had not alot of gluten free options!
August 14, 2014
Rated 4.0 out of 5.0 by 'grant' consistently good
will certainly stay here again, always clean and the staff are helpful and friendly
August 14, 2014
Rated 4.0 out of 5.0 by Diigglegate An average stay
This was my second visit to this hotel, it is located on a complex with Asda (Walmart) Supermarket, Virgin Active Gym and a forlorn abandoned ice skating rink. Room was quite adequate but the carpet was looking a bit tired and the shower curtain would have been much better being replaced with a screen door. Breakfast was adequate if only it had been replenished faster and the milk dispenser had been working on the first day. Internet was acceptable, but annoying having to register each time accessed. Tip: just make up an email address!. My main gripe was the elevator button to the 2nd floor did not work and was not rectified during my stay. Otherwise an acceptable stay at this HIE.
August 8, 2014
Rated 4.0 out of 5.0 by Fitz53 Very Good service
This hotel was one your best.
We are disappointed that we received a parking fine for the 28th/29th July, but Ben is going to sort it out
August 7, 2014