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Rated 3.9 out of 5 by 103 reviewers.
Rated 3.0 out of 5.0 by No AirCon and cant open windows I spent one sleepless night in this hotel as the room was really hot and the AirCon had broken. What made it worse was non of the windows could be open. When i went to complain all they offered was an old fan which was rubbish. I wouldn't come back. However it was clean and the breakfast was reasonable. July 28, 2014
Rated 3.0 out of 5.0 by Average Hotel The Staff were very friendly and helpful. However the breakfast was poor and the Disabled accessible room was not good poor in terms of Wheelchair manoeuvrability especially the wet room. Overall, I would not recommend this hotel for disabled guests. July 28, 2014
Rated 2.0 out of 5.0 by Unpleasant stay I had stayed in this property previously and found it ok but my last 2 nights 15 and 16th july were rough. The room was so warm and air conditioner dysfunctional that I could not sleep at all the first night. I called and they kept resetting the ac but it did not improve. I suffered through out that night. The following night they gave me a portable ice block operating ac which made no difference that they had to move me in the middle of that night. The Ac in the room they moved me was not any better but I managed to sleep a bit, woke up in the morning unrefrshed and angry. To make matters worse the internet was not working. In the morning since no iron is provided in the rooms I went to ask for one only to be told there was none available and was told by the staff that one will be provided to me as soon as they could. Till I left for work 830am none was provided , I checked out and went to work with unironed clothes. This was a room I paid about £90 a night. It was traumatic . July 19, 2014
Rated 5.0 out of 5.0 by Our First Choice in Norwich When visiting Norwich we always stay at the Holiday Inn Express because we feel it is equal to much more expensive hotels. The reception area is very open and welcoming and the staff are outstandingly helpful. July 16, 2014
Rated 1.0 out of 5.0 by WAS UNHAPPY NO WINDOWS IN OUR ROOM TO OPEN FOR FRESH AIR IN THE HOTTEST WEATHER. AIR CON WORKED BUT IT WAS NOT WORTH THE PRICE. ROOM NOT UP TO STANDARD ALL ROUND. SHOWER WAS LOW ON PRESSURE AND I SPENT 1/2 AN HOUR JUST TO RINSE OFF. I WOULD NOT RECOMMEND. July 15, 2014
Rated 5.0 out of 5.0 by A very good stay. Great hotel with a very nice team. Very welcoming and helpful staff. I had a very good night's sleep. July 13, 2014
Rated 4.0 out of 5.0 by Wifi is poor Good hotel for overnight business stay and friendly staff but 5 hours throughout the evening and the poor internet speed meant I was unable to receive and read some important business emails that I needed to access. July 12, 2014
Rated 5.0 out of 5.0 by Relax and recover Another relaxing stay. Comfortable bed which gave a good nights rest in readiness for another busy day. Great service keep it up. July 11, 2014
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