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Rated 4.0 out of 5 by 21 reviewers.
Rated 5.0 out of 5.0 by Just what we needed The three of us (one child/sofa bed) were very comfortable, just what we needed, not to far out of town, a very good rate. March 4, 2013
Rated 5.0 out of 5.0 by A good stay This hotel is a great example of how one should be run. A large comfortable room, good food and attentive staff takes all the stress out of our stay. Good value for money and well reco mended by us. February 16, 2013
Rated 4.0 out of 5.0 by Wedding Weekend 14 members of our family stayed for the weekend our niece got married in Norwich Cathedral. The hotel experience completed a wonderful weekend for us all. The rooms were warm, clean and comfortable. The staff were all friendly polite and helpful. We wouldn't hesitate to stay here again. My wife is a wheelchair user and we found no obstacles or problems at all. February 11, 2013
Rated 1.0 out of 5.0 by Awful Although I booked a smoking room as I smoke, I do expect it to have windows that open for this very purpose. There were no windows that could be opened. As well as this, the air conditioning wasn't working - there was someone at check-in complaining when I walked in. This resulted in an awful overnight stay. To top it off, non of the drinks had been replenished - so, nothing to drink at 11 o'clock at night. All in all, not worth the money by a long shot. I won't ever stay at this hotel again - very disappointing for them as I work in Norwich every week. I will be checking in at a well known Hall up the road which is far superior - both in room comfort and client services. February 6, 2013
Rated 5.0 out of 5.0 by excellent rest Very helpful and friendly staff, comfortable bed, lovely room. February 3, 2013
Rated 5.0 out of 5.0 by Great place to stay We have stayed here several times and have always found the rooms to be spacious, clean and comfortable. The reception staff are always friendly and willing to help. The hotel is conveniently located, close to the city centre with easy parking. I enjoy the breakfast and there is plenty of choice. I think this hotel offers excellent value for money. January 15, 2013
Rated 5.0 out of 5.0 by Great place to stay !!! Our 4 day stay in this hotel was perfect. The staff were always very patient in dealing with our numerous questions and requests. They are certainly a very dynamic group of young people. Our room was very comfortable and bath was all OK. The breakfast offered more than enough hot and cold choices. The proximity to ASDA was an added feature for late night snacks. The number 28 bus to the centre was also conveniently located within 3 minutes walking. We hope to have another opportunity to stay here next summer. January 10, 2013
Rated 5.0 out of 5.0 by Excellent service Excellent customer service, very comfortable room and most importantly very clean rooms and toilets. Very friendly and pleasant staff, prompt attention to customers. Fantastic experience, I will definitely be back when my business takes me that way. Keep it up January 2, 2013
Rated 5.0 out of 5.0 by Considerate staff I am a business traveller and I really appreciate if I can check-in quickly and check-out without any hassle. At this Holiday Inn Express everyone at the reception is very helpful and pays attention to the guest's needs - I can only recommend this hotel. The rooms are good value for money - the breakfast is "within UK hotel breakfast tradition": ok, but don't expect too much ... Overall a good place to stay (and there is a health club right next door ...) December 5, 2012
Rated 4.0 out of 5.0 by Excellent hotel and room Very good 3 night stay in this holiday inn. The staff were excellent and nothing was too much trouble for them. The only disapointment was the food, whilst breakfast is complimentary so we did not complain but the food was generally cold. We only ate in the restaurant on the first night and whilst the staff were excellent, again the food was very uninspiring especially for the price. We paid £4 for chicken strips, and 3 chicken dippers arrived. We ordered a burger and chips and a fish and chips. The curly chips on both portions were under cooked. The overall stay in the hotel was excellent as the staff made it, the only thing we left disapointed about was the food. November 17, 2012
Rated 4.0 out of 5.0 by Very clean and comfortable-as always This is our second stay, and as before everything was of a very good standard, and the staff were excellent, nothing too much trouble. The breakfast/dining area is light and airy and v clean, with food being replenished regularly during the busy times, again by v friendly staff. Overall a relaxing and pleasant mini break. November 8, 2012
Rated 5.0 out of 5.0 by Fantastic staff and service Staff were great - very helpful and attentive - location pretty good and rooms comfortable but it was the staff that made this such a pleasant stay!!! October 27, 2012
Rated 5.0 out of 5.0 by Tilbury Football Team Had a football team stay overnight before a game. Nice peaceful hotel. Good rooms and good value for money. Would stay again October 11, 2012
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