Rated 3.8 out of 5 by 257
Rated 3.0 out of 5.0 by p-from cumbria Family break
suggest asking for a room at the end of corridors, very noisy guests caused real problems with sleep, great location, won't go back
November 19, 2015
Rated 5.0 out of 5.0 by JayBee001 Good stay
Not the cheapest nor the most expensive hotel in Norwich but suited my needs. Clean room and attentive staff. Did what it said on the tin!
November 18, 2015
Rated 3.0 out of 5.0 by azlano Close to airport, quiet and simple property with basic amenities.
I was here purely for business and it fulfilled my needs throughout the 3 days. It's close location to Asda Superstore and the airport makes short stays tolerable. The breakfast is very basic though and the room as well. But all things considered, good value with what is offered.
November 15, 2015
Rated 1.0 out of 5.0 by Disatisfied46 Tell it like it is....
Poor location, dreadful surroundings, non existent wifi, average rooms, disgusting bar food and you have to pay for coffee at breakfast in addition to the room rate !
November 13, 2015
Rated 5.0 out of 5.0 by Ckeny Excellent hotel
Excellent place to stay, the staff go above and beyond to make sure you enjoy your visit
November 9, 2015
Rated 4.0 out of 5.0 by bmott001 Soft mattress and room not available at check-in
Despite the negativite-sounding review title, my wife and I found our stay at the Holiday Inn Express Norwich to be generally a good one. Cleanliness-wise the hotel was spotless and the staff were always obliging, polite and helpful.
There were two issues that caused a little bit of a problem i.e. our room not being available when we arrived, despite arriving well after the earliest check-in time, and the mattress on our bed was too soft for our liking, resulting in our nights being a little disturbed and restless.
The issue with the room availability was dealt with professionally by the staff but there was nothing they could do about the mattress.
Aside from those two issues the hotel was very good, and the price we paid provided great value for money.
November 5, 2015
Rated 5.0 out of 5.0 by leedle Breakfast much better than expected
While the room was fairly basic and the bathroom toiletries were wall mounted, the towels were great, the bed was OK and the room had a working hair dryer and kettle. I was surprised to find that the self-serve breakfast was much better than some larger hotels and appeared to be freshly prepared and was constantly replenished during service. Although the hot items were limited to a handful of choices, I was impressed with the quality and flavour of the sausages and scrambled eggs.
November 4, 2015
Rated 5.0 out of 5.0 by Airport Driver Great Service
We have stayed here before and been looked after by Tom who is always very friendly and welcoming.
November 4, 2015