Rated 3.7 out of 5 by 207
Rated 5.0 out of 5.0 by The Rt Hon Holiday Inn Express Norwich
Reception Staff were brilliant, hotel was clean - spacious light and airy (even the smoking room i requested) couldnt fault a thing. Well done highly recommended and would stay again.
June 26, 2015
Rated 1.0 out of 5.0 by JonathanClive49 Worst Holiday Inn Experience for some time
What was intended to be a friendly family re-union weekend ended up being a tough disappointing experience. The hub of our problem was an electrically generated noise which physically hurt and kept one of our party awake. Having tried to sleep (and failed) a member of staff came to the room and said he couldn't hear anything so could do nothing. The family member came to me 30mins later in tears as the noise was hurting her ears, but she felt bad complaining. Later another member of staff came on duty who obviously was familiar with the situation and moved half of our party to another local hotel.
Breakfast is what it is; and location is good to visit relatives near by, but poor if you're looking to visit central Norwich.
June 25, 2015
Rated 3.0 out of 5.0 by Molly1965 Great room - Awful parking
There were very few car park spaces for guests. You shared with Asda customers and a very busy Virgin health club. A long walk in a very busy area.
The evening staff who served in the restaurant were well versed in customer service, great customer approach.
June 20, 2015