Rated 3.7 out of 5 by 208
Rated 4.0 out of 5.0 by Grandsire Helpful staff, nice stay
We booked for the Friday night by mistake (because the website dates go from Sun to Sat), and had to call to rearrange the night before. Staff were very helpful and sorted it out for us.
Room was clean and comfy, breakfast nice but would be better with bacon.
July 1, 2015
Rated 5.0 out of 5.0 by The Rt Hon Holiday Inn Express Norwich
Reception Staff were brilliant, hotel was clean - spacious light and airy (even the smoking room i requested) couldnt fault a thing. Well done highly recommended and would stay again.
June 26, 2015
Rated 1.0 out of 5.0 by JonathanClive49 Worst Holiday Inn Experience for some time
What was intended to be a friendly family re-union weekend ended up being a tough disappointing experience. The hub of our problem was an electrically generated noise which physically hurt and kept one of our party awake. Having tried to sleep (and failed) a member of staff came to the room and said he couldn't hear anything so could do nothing. The family member came to me 30mins later in tears as the noise was hurting her ears, but she felt bad complaining. Later another member of staff came on duty who obviously was familiar with the situation and moved half of our party to another local hotel.
Breakfast is what it is; and location is good to visit relatives near by, but poor if you're looking to visit central Norwich.
June 25, 2015