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Rated 3.6 out of 5 by 171 reviewers.
Rated 1.0 out of 5.0 by Dirty, run down, worst breakfast ever. I travel and stay in hotels a lot. This hotel took bad service and broken facilities to a new low level. The decor is broken and tired. The room had only one towel in it. Areas in the hotel were smelly. The breakfast was very bad. The floor was sticky. The hot food had run out and had a dozen people waiting by the buffet for a tray of sausages. Very poor. Avoid. Stay anywhere else. August 27, 2014
Rated 5.0 out of 5.0 by excellent service and staff must say was vey happy with our stay .the staff were very friendly and helpful .the rooms were excellent and clean .the breakfast was really good with a wide selection.definetely recommend to my friends August 26, 2014
Rated 5.0 out of 5.0 by Good value While this isn't our first choice of hotel to stay in, I wasn't put off by some of the comments on here. It is a budget hotel and it was much better than I imagined. The staff were friendly and helpful. The breakfast was good. The beds weren't very comfortable though. August 24, 2014
Rated 1.0 out of 5.0 by Not Good The beds were really poor one was broken,one you could feel all the bed springs digging in you.tthe diniing area was terrible you got stuck on tiled floor as it was a stickey mess staff standing around but did not do anything to clean floor so left without breakfast as was concerned if customer area was this bad dread to think what kitchen would be like. August 23, 2014
Rated 1.0 out of 5.0 by Avoid room 121 There was an overwhelming smell of urine in the bathroom which was extremely unpleasant. The aircon did not work, thankfully it wasnt a really hot day, but the room was still very warm. Due to the fact we were only here 1 night and spent very little time in the room we decided not to be asked to move but avoid 121 if you can. Staff were friendly and breakfast was fine. Cleanliness was ok apart from the smell August 20, 2014
Rated 5.0 out of 5.0 by Comfortable stay Access to floor levels were brilliant ,clean rooms and decent breakfast August 14, 2014
Rated 1.0 out of 5.0 by Poor service levels and dirty Title says it all. Usually get what yu pay for at HI Express (simply yet efficient) but not on this occassion. Check in difficult and time consuming. Check our tiresome. No hot food replenished for breakfast. August 12, 2014
Rated 3.0 out of 5.0 by update needed Bed and the sofa bed for our son were well past their best but that's all that let's this hotel down August 10, 2014
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