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Rated 3.5 out of 5 by 184 reviewers.
Rated 1.0 out of 5.0 by Wouldn't again Even though it was an express I expected more. It was dirty, the sink was cracked, marks on the couch (I DONT want to know what it was!!), the shower filled so you had to stop half way through to, marks up the wall, a security door that led to the corridor to the room that didn't lock!!, the lift was DISGUSTING. I DONT ACTUALLY WANT TO USE POOR ON THE SCALE, AS IT WAS WORSE!! I have entered pictures of all my pictures. Wipe your feet on the way out. Another guest?? Brought her plate back down to the breakfast area in pjs. Distinct feeling she lived in the place. YUK September 13, 2014
Rated 1.0 out of 5.0 by Worst Hotel I've ever stayed in Ok to list the problems; When explaining the loyalty card staff seem indifferent. When going to the room the lifts did not work with alarms sounding every time the door closed. When I finally got up to the room I found I had been checked into a room that was already occupied - walking in on a half dressed guest is not much fun. I'm pleased it was another man, if I had walked in on a half dressed lady there could have been all manner of problems. I got a half mumbled apology from the staff member on the desk although I think this was more down to embarrassment than anything else - although she was left to deal with everything as her colleague ignored myself and the other guests waiting to be seen to. When I eventually got into a room I was faced with a sagging thread bare bed and a toilet that did not flush properly without twenty minutes worth of effort. In the end I gave up and went out. In the morning the breakfast offer a limit choice of sausage and scrambled eggs both of which were poorly cooked. In all my time visiting hotels I have never wanted to spend time away from a room as much and was pleased the only thing that went smoothly was the check out. y few weeks. All in all I have advised all of my business colleagues to avoid this hotel and we have a group in Nottingham ever September 13, 2014
Rated 4.0 out of 5.0 by Good overall stay. This is the 2nd time we have stayed at the holiday inn express and to be fair I am quite a fussy person but this hotel wasn't too bad hence us staying there again. its cheap and cheerful. Needs a few tweaks here and there as there was stains on the carpets not just in the room but in corridors but bathroom was clean and tidy, and bedding was nice and fresh but we had a very noisy bed nothing to be bothered about as we only stayed the one night. checking in and out is easy and quick. Breakfast is ok for what you pay and the staff are always refilling to ensure there's enough to go around. overall if this hotel took care of the little bits then it would be the ideal cheap and cheerful hotel. But the little bits wouldn't stop us from staying there again. September 12, 2014
Rated 2.0 out of 5.0 by worst nights sleep EVER!! The hotel is in a great location, apart from that our stay was awful. Reception staff were incredibly rude and hardly spoke a word of English. Our room was covered in crumbs and stains, I doubt it had been cleaned before our arrival. The bed had seen better days about 10 years ago. Lumpy falling apart and uneven so my husband and I both rolled into the middle and got stuck there. I contemplated fetching the car and driving home at 3:30 in the morning. Absolutely awful. We opted not to go down for breakfast, judging by the state of the room and tea and coffee facilities in there I didnt want to risk eating in there! September 10, 2014
Rated 5.0 out of 5.0 by Fine Good location and good friendly staff. Easy check in and breakfast simple bu fine. September 8, 2014
Rated 4.0 out of 5.0 by Great location okay stay Hotel located in convenient area for town centre. room decorated to a good standard and comfortable, The odd spot of tidying up some simple decoration in the corridors and fixing the main door to the rooms would not go amis plus tidying up dirty areas distracting the view of the outdoor style lifts. also would be great to stop smkers right outside entry door making you feel like you had a smoke whilst entering hotel at some times. but in a nutshell i will stay at hotel again if required September 6, 2014
Rated 2.0 out of 5.0 by Noisy hotel Don't stay at this hotel if you want a quiet night's sleep. The staff were excellent though. Shame about the rowdy guests who spoilt the evening. September 4, 2014
Rated 4.0 out of 5.0 by excellent comfortable stay Great room Friendly staff Easy access Parking given at reduced rate at car park suggested Only problem is not a lot of options on breakfast buffet, what we did have though was nice. September 2, 2014
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