Rated 3.5 out of 5 by 198
Rated 1.0 out of 5.0 by Bexsie Absolutely filthy carpet....
We got to our room after an extremely long drive from Scotland. Checked in, got into the lift, put our bags in our room and went straight out for dinner.
Unfortunately I had had two glasses of wine with dinner and was unable to drive - had I have been we would not even have stayed the night.
Upon closer inspection the carpet in the room was filthy -absolutely. The window drapes were so dirty they looked a dark shade of grey. It was awful. Admittedly the bed sheets were clean,as was the bathroom but it was awful having to get out of bed and put your shoes on to go the loo.....
In the morning, we advised Staff that we were not going to stay a second night and upon going to reception via the stairs saw that the main carpets were filthy too. We were offered another room but why had we been put in a filthy room in the first instance! Not happy at all. Extremely poor - assumption being cheap price, dirty room. That is not ok!
October 4, 2014
Rated 3.0 out of 5.0 by NickTeo Location
The Hotel is centrally located thus convenient as a meeting point.
September 25, 2014
Rated 4.0 out of 5.0 by Lucass88 Very helpful staff
Stayed for one night for my hen party. The staff were very friendly and helpful. The rooms were extremely clean and quite spacious.
My only critique would be that the hall carpets were quite dirty witha few large stains visible. Other than that it was a very enjoyable stay and would recommend this hotel.
September 24, 2014
Rated 4.0 out of 5.0 by Lainey1964 Only have one complaint - the bed !!!!
I was really happy with my stay at this Hotel, until I went to sleep, or tried to sleep, in the bed !
It was shockingly uncomfortable and my other half and I "rolled" into the middle of the bed all night, which meant a rough nights sleep,which is such a shame as everything else was great value for the price we paid for the night.
Check in was quick and easy.
Room was basic but more than adequate.
Bathroom and shower were fine.
Breakfast was good, again, for the price we paid.
Location was fantastic.
Car parking is tight as others have said but we only have a smallish car so had no problems.
Shame about the mattress as sleeping there was the main objective after seeing a show.
September 23, 2014
Rated 5.0 out of 5.0 by ST959 Right in the Centre
The hotel is in a great location, convenient for walking to Parliament St and many shops/ restaurants.
While my room only had a view of roof-tops, there was no street noise or noise from inside the hotel all night.
September 20, 2014
Rated 5.0 out of 5.0 by caz.oliver great breakfast
Hotel room adequate. Carpet a bit stained. Double room plus third bed. Beds comfortable. Hotel quiet even though it was next to a roundabout in the city center.
Breakfast was fantastic. Plenty available, quickly replenished and very fresh. Not rushed even though it was very busy. Standard comparably to Holiday Inn in California last year.
September 16, 2014
Rated 1.0 out of 5.0 by Ejbuk13 Wouldn't again
Even though it was an express I expected more. It was dirty, the sink was cracked, marks on the couch (I DONT want to know what it was!!), the shower filled so you had to stop half way through to, marks up the wall, a security door that led to the corridor to the room that didn't lock!!, the lift was DISGUSTING.
I DONT ACTUALLY WANT TO USE POOR ON THE SCALE, AS IT WAS WORSE!!
I have entered pictures of all my pictures.
Wipe your feet on the way out.
Another guest?? Brought her plate back down to the breakfast area in pjs. Distinct feeling she lived in the place.
September 13, 2014
Rated 1.0 out of 5.0 by Never ever again Worst Hotel I've ever stayed in
Ok to list the problems;
When explaining the loyalty card staff seem indifferent.
When going to the room the lifts did not work with alarms sounding every time the door closed.
When I finally got up to the room I found I had been checked into a room that was already occupied - walking in on a half dressed guest is not much fun. I'm pleased it was another man, if I had walked in on a half dressed lady there could have been all manner of problems.
I got a half mumbled apology from the staff member on the desk although I think this was more down to embarrassment than anything else - although she was left to deal with everything as her colleague ignored myself and the other guests waiting to be seen to.
When I eventually got into a room I was faced with a sagging thread bare bed and a toilet that did not flush properly without twenty minutes worth of effort. In the end I gave up and went out.
In the morning the breakfast offer a limit choice of sausage and scrambled eggs both of which were poorly cooked.
In all my time visiting hotels I have never wanted to spend time away from a room as much and was pleased the only thing that went smoothly was the check out.
y few weeks.
All in all I have advised all of my business colleagues to avoid this hotel and we have a group in Nottingham ever
September 13, 2014
Rated 4.0 out of 5.0 by shabz Good overall stay.
This is the 2nd time we have stayed at the holiday inn express and to be fair I am quite a fussy person but this hotel wasn't too bad hence us staying there again. its cheap and cheerful. Needs a few tweaks here and there as there was stains on the carpets not just in the room but in corridors but bathroom was clean and tidy, and bedding was nice and fresh but we had a very noisy bed nothing to be bothered about as we only stayed the one night. checking in and out is easy and quick. Breakfast is ok for what you pay and the staff are always refilling to ensure there's enough to go around. overall if this hotel took care of the little bits then it would be the ideal cheap and cheerful hotel. But the little bits wouldn't stop us from staying there again.
September 12, 2014
Rated 2.0 out of 5.0 by kate d83 worst nights sleep EVER!!
The hotel is in a great location, apart from that our stay was awful. Reception staff were incredibly rude and hardly spoke a word of English. Our room was covered in crumbs and stains, I doubt it had been cleaned before our arrival. The bed had seen better days about 10 years ago. Lumpy falling apart and uneven so my husband and I both rolled into the middle and got stuck there. I contemplated fetching the car and driving home at 3:30 in the morning. Absolutely awful. We opted not to go down for breakfast, judging by the state of the room and tea and coffee facilities in there I didnt want to risk eating in there!
September 10, 2014
Rated 5.0 out of 5.0 by Patri77 Fine
Good location and good friendly staff. Easy check in and breakfast simple bu fine.
September 8, 2014
Rated 4.0 out of 5.0 by SIR BUCKY Great location okay stay
Hotel located in convenient area for town centre. room decorated to a good standard and comfortable, The odd spot of tidying up some simple decoration in the corridors and fixing the main door to the rooms would not go amis plus tidying up dirty areas distracting the view of the outdoor style lifts. also would be great to stop smkers right outside entry door making you feel like you had a smoke whilst entering hotel at some times. but in a nutshell i will stay at hotel again if required
September 6, 2014
Rated 2.0 out of 5.0 by Hawthornboy Noisy hotel
Don't stay at this hotel if you want a quiet night's sleep. The staff were excellent though. Shame about the rowdy guests who spoilt the evening.
September 4, 2014
Rated 4.0 out of 5.0 by ash77ann89 excellent comfortable stay
Parking given at reduced rate at car park suggested
Only problem is not a lot of options on breakfast buffet, what we did have though was nice.
September 2, 2014
Rated 5.0 out of 5.0 by Vinny60 excellent breakfast
Thank you for an excellent nights sleep the staff were most helpful during my stay in Nottingham. Yes i shall recommend Holiday inn express
We have booked Holiday inn Dartford for weekend 29th/30th August. Would it be possible at breakfast to have some Bacon the 1 item is lacking. Thank you again for the service
August 30, 2014
Rated 4.0 out of 5.0 by Portsmouth56 Weekend stay in Nottingham
We had a nice stay in this hotel. Staff were polite. Although the hotel is a little tired looking in some places. it was very comfortable and we enjoyed our stay. Its in the heart of the high street and very convenient to the many pubs and restaurants.
August 28, 2014
Rated 2.0 out of 5.0 by Leann79 Hotel
This hotel is very poor with it's cleanliness found a used comdon in the room, and couldn't even take our shoes off as the carpet was so dirty and the staff was very unhelpful
August 28, 2014
Rated 5.0 out of 5.0 by MissingLincs Convenient for city shopping trip
We chose to stay at the Holiday Inn Express in Nottingham City Centre for the convenience of just being able to step out of the hotel and be at the city centre shopping streets within minutes.
The subsidised parking was excellent value as we could leave the car parked overnight and then while we were shopping, without having to worry about going over our 24 hour parking.
August 28, 2014
Rated 2.0 out of 5.0 by Travelling Man again Good service, tired room and faulty/missing equipment
Long time user of Holiday Express, both for business and leisure. Disappointed with the overall quality of the accommodation.
August 28, 2014
Rated 1.0 out of 5.0 by Vaynag Dirty, run down, worst breakfast ever.
I travel and stay in hotels a lot. This hotel took bad service and broken facilities to a new low level.
The decor is broken and tired. The room had only one towel in it. Areas in the hotel were smelly.
The breakfast was very bad. The floor was sticky. The hot food had run out and had a dozen people waiting by the buffet for a tray of sausages.
Very poor. Avoid. Stay anywhere else.
August 27, 2014
Rated 5.0 out of 5.0 by pepino excellent service and staff
must say was vey happy with our stay .the staff were very friendly and helpful .the rooms were excellent and clean .the breakfast was really good with a wide selection.definetely recommend to my friends
August 26, 2014
Rated 5.0 out of 5.0 by SW1958 Good value
While this isn't our first choice of hotel to stay in, I wasn't put off by some of the comments on here. It is a budget hotel and it was much better than I imagined. The staff were friendly and helpful. The breakfast was good. The beds weren't very comfortable though.
August 24, 2014
Rated 1.0 out of 5.0 by pete46.. Not Good
The beds were really poor one was broken,one you could feel all the bed springs digging in you.tthe diniing area was terrible you got stuck on tiled floor as it was a stickey mess staff standing around but did not do anything to clean floor so left without breakfast as was concerned if customer area was this bad dread to think what kitchen would be like.
August 23, 2014
Rated 1.0 out of 5.0 by loulabelle1234 Avoid room 121
There was an overwhelming smell of urine in the bathroom which was extremely unpleasant. The aircon did not work, thankfully it wasnt a really hot day, but the room was still very warm.
Due to the fact we were only here 1 night and spent very little time in the room we decided not to be asked to move but avoid 121 if you can.
Staff were friendly and breakfast was fine. Cleanliness was ok apart from the smell
August 20, 2014
Rated 5.0 out of 5.0 by Gentelman Comfortable stay
Access to floor levels were brilliant ,clean rooms and decent breakfast
August 14, 2014
Rated 1.0 out of 5.0 by TaetanTokyo Poor service levels and dirty
Title says it all. Usually get what yu pay for at HI Express (simply yet efficient) but not on this occassion. Check in difficult and time consuming. Check our tiresome. No hot food replenished for breakfast.
August 12, 2014
Rated 3.0 out of 5.0 by ijc66 update needed
Bed and the sofa bed for our son were well past their best but that's all that let's this hotel down
August 10, 2014
Rated 1.0 out of 5.0 by richie24 Very poor hotel
This hotel is a very tired hotel that is in desperate need of modification. The staff are rude, I waited to check in at reception for approx 10minutes whilst the staff were having a laugh in the office. The hotel carpets are exceptionally dirty and worn, you had to wipe your feet on the way out of the hotel, and there was some dirty smells in the hotel corridors, all in all pleased to check out and will not stay there again.
August 10, 2014
Rated 1.0 out of 5.0 by GordonGlasgow Horrid
This is the worst Holiday Inn property I have every stayed in, dirty, run down and power cut which stopped phone, water and elevator.
Due to power cut arrived late for breakfast it was a disaster area, staff uninterested and rude.
It is a party hotel with lots of damage throughout, avoid. Holiday Inn take you name off this property.
August 6, 2014
Rated 5.0 out of 5.0 by Bobbsee Great location for City access
Great overnight stay here. Room very comfy, and pillows spot on. Very friendly staff at all stages of the stay. I would definately stay here in the future.
August 4, 2014